About Flipcause

Flipcause is a cloud-based fundraising and community engagement platform built specifically for small nonprofits. Primary features include donation processing, event registration, volunteer management, fundraising campaign management, reporting, website integration, a built-in merchant account, and bank-level security. Other features include recurring donor management, automated customizable receipts, peer-to-peer campaigns, sponsorships, and an online store option. Flipcause also has their own built-in donor database that stores supporter activity in one place. Flipcause tools can be integrated into an existing website. They also offer clients a webpack, which includes a mobile-responsive website and hosting at no extra cost. Each subscription also comes with Unlim...

Flipcause Pricing

Flipcause Starter: $125/month paid annually (total revenue last year: $0 to $50K) Flipcause Seed: $175/month paid annually (total revenue last year: $50K to $250K) Flipcause Growing: $250/month paid annually (total revenue last year: $250K to $1M) Flipcause Standard: $350/month paid annually (For all nonprofits)

Starting price: 

$125.00 per year

Free trial: 

Available

Free version: 

Not Available

Close

Image 1 of 6

Campaign dashboard

Headshot of Software Advice Advisor

Find the right Marketing Software for you.

What key features are most important to you in Marketing Software?

Flipcause User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 170 reviews

User Profile

Randy J

Verified reviewer

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2018

Best Non-profit Merchant

I'm currently working with my fifth customer and implementing FlipCause and my customers just love their services and customer service. So when my clients are happy I'm happy.

Pros

Customer service is their superpower. The software is definitely the easiest to use but their customer service is beyond anything I'm accustomed to. As a website developer I"m always advising clients on merchant services, and flipcause is my number one for nonprofits.

Cons

The portal is a little dated but has not reflection of the product or service.

Response from Flipcause

Randy, thank you so much for your thoughtful review. We love to hear what's working for you and the opportunity to provide timely and personal support to help our partnered organizations grow and do more!

Replied August 2018

Stacie

Company size: 11-50 employees

Industry: Non-Profit Organization Management

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2021

New to Website Management

I was brand new to using websites, campaign management, and donor management. Flipcause was recommended to me by a colleague at another Agency. The customer service is exceptional! They are so responsive and patient with my endless questions and over time, I have learned to do things on my own that I didn't initially think I could do! From the look of our website to the customer service provided, I couldn't be more pleased.

Pros

I love all of the features Flipcause offers. When I decided to go with Flipcause, the customer service walked me through every step of migrating away from our WordPress platform to Flipcause. The website looks wonderful, my volunteers are using it and I much more confidence in my role as a website/donor manager!!

Cons

I can't think of anything at this time.

Reasons for choosing Flipcause

Although Qgiv was more affordable, it didn't offer the volunteer management component I was looking for.

Reasons for switching to Flipcause

WordPress was difficult to use and I did not know HTML. I couldn't run reports, or create campaigns or upload videos without a lot of difficulties.

Response from Flipcause

Hi Stacie, Thanks so much for the review! We're so happy to hear that you are pleased with your new website and that you have gotten the support you need from your Success Team. We're here for you and looking forward to continuing to support your organization!

Replied October 2021

Anonymous

Company size: 2-10 employees

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

July 2021

Tiny Paws Pug Rescue

I do not like that every time I email the same question, I get the same screen shots. I have not had a one on one conversation. Also, when I finally asked the same question, I was told it wasn't possible to end it on a specific date AND time for each campaign. I do not understand why that is not customizable.

Pros

The fact that we can send donors to a specific campaign and that they pay for the processing free. We use Linktr.ee to create multiple campaign links for our Instagram Bio

Cons

It is very clunky, non-intuitive when setting up a campaign. There are so many random parts to upload pictures. We have to keep trying to preview when cloning a campaign to make sure we get to the many different sections to upload. It would be helpful if each section had a hint on the preview page.

Reasons for choosing Flipcause

FC allows for donors to pay for the fees so these fees are what covers our annual subscription. We are a skeletal crew so we need every dollar to go back in to our rescue.

Response from Flipcause

Thank you for the review! We're happy to hear that you've been able to easily link your donors to your campaigns and that they've been able to help save you money by covering the processing fees. Thank you for the feedback regarding campaign settings and including the option to add a campaign end time in more than just event/registration campaigns. I'll be sure to bring your feedback to our product team. I'm sorry to hear that you've had anything less than a stellar experience with getting your questions answered over email, and I can completely understand how that might be frustratingI'll be sure to bring this up to the team as well. Please always feel welcome to give us a call to speak one-on-one with someone on your Success Team whenever you need support, and we'll be happy to help. Don't hesitate to let us know if there's anything else we can do to help!

Replied July 2021

Janna

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2021

Great product and service!

Website maintenance. Consolidating payments, donations, events into one place.

Pros

We have been using Flipcause to manage our website, donations, payments, and events. The program and service has been a huge help and customer service is a great time saver on those busy days when you need something posted/done and don't have the time to get it done.

Cons

The reports could be a bit more streamlined and easier to arrange. I need basic info like name, contact info, their registration type, or donation amount, etc. I would also like to see how many registrations a person has instead of seeing their name 10 times in a list. Its very time consuming to condense the lists to use at check-in/to track donations/registrations.

Reasons for choosing Flipcause

better price for what we got, consolidation of features

Reasons for switching to Flipcause

Consolidation, lower fees for payments/donations, help with website updates.

Response from Flipcause

Hi Janna, Thanks for leaving us a review! We're so happy to hear that you've been able to save time by relying on your Success Team for support. Also, thanks for your feedback about reports and registrations. I"ll be sure to pass it along to our development team for consideration. And as always, feel free to continue to lean on your Success Team if you'd like help formatting and cleaning reports and data. Let us know if there's anything else we can do to help!

Replied September 2021

Mike

Company size: 11-50 employees

Industry: Museums and Institutions

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2021

Robust Features and Great Customer Service

Customer service is very fast and readily available.

Pros

The interface is very intuitive, which makes searching for basic information very easy even for beginners. Reports are easy to generate with a little practice. Very robust features for the price. Campaigns integrate directly with our website.

Cons

The system does not handle special characters very well. For example, it's not possible to enter a last name as O'Dell. This is awkward when exporting for mailing lists. The app seems limited and only useful for checking in attendees. Entries in custom fields can stack up in certain circumstances, which can bury useful information under special event details.

Reasons for choosing Flipcause

Campaign integration into our website. This allowed us to move away from Eventbrite as well.

Reasons for switching to Flipcause

eTapestry was unwieldy and expensive for our small organization.

Response from Flipcause

Hi Mike, Thank you so much for your review! We're happy to hear that you have found Flipcause intuitive and very easy to use. That's what we aim to do! Also, thanks so much for your feedback on the Contact Database, the LIVE Mobile App, and the Custom Fields. I'll be sure to bring this to our Product Team. Let us know if there is anything else we can do to help!

Replied July 2021

Popular Flipcause Comparisons