I'm currently working with my fifth customer and implementing FlipCause and my customers just love their services and customer service. So when my clients are happy I'm happy.

Customer service is their superpower. The software is definitely the easiest to use but their customer service is beyond anything I'm accustomed to. As a website developer I"m always advising clients on merchant services, and flipcause is my number one for nonprofits.

The portal is a little dated but has not reflection of the product or service.

Since our first day, it has been really easy to work with FlipCause. Once you get used to the fact that you really don't talk on the phone but communicate via email, it's so easy. They also are really good about teaching people how to work within FlipCuase on their own via instructional Loom videos. Love those!

For our small nonprofit, FlipCause handles so much more than we could on our own - the website updating is amazing, the campaign creators are geniuses, and the reports are relatively easy to pull.

It seems there should be an easy way to run a report of the funds being transferred to the bank. I have yet to figure out how to do that easily and spend far too much time pulling out registrations versus donations so they can be entered into Quickbooks correctly.

Not one benefit. This was supposed to be for our agency website. We serve the homeless with severe and persistent mental illness and did not receive the support needed. What a waste of money - $3,600 + a pending $1,800 that I am currently disputing with our credit card company.

I have nothing positive to say about this company!

We never got it to work. We paid for it for 2 years and now that I'm trying to terminate the 3rd year that I did not request, I am being given the run around.

Overall we are happy with flipcause and believe you will be too!

We love the ease of use of the campaign builder, the beautiful reporting tool, Easy maintenance of the donor records, The simplification of the donor giving process and time it takes them to complete their contribution is good.

We believe the payout process needs upgrading to speed up the process and if the fee's can reduced even more or eliminated would be of great benefit as well as more of the donor dollar can go to the cause.

Flipcause makes campaign management easy and efficient, with clear reporting, user-friendly design, and an excellent end-user experience.

Flipcause is so intuitive and easy to use. I love all the features, especially the campaign tools and reporting. The customer support is superb! My success team is professional, efficient, and timely.

We use a newsletter and website platform that does not integrate with Flipcause. Having said that, Flipcause is still easy to use, I have been able to create a design in Flipcause that appears seamless with our website platform.

I really like how easy Flipcause is to use for the many campaigns we have. I am able to customize each campaign with graphics and text in order to make them look very professional. Flipcause is much more user friendly and efficient than the database we used in the past for donation processing and event fundraising.

I needed an option for our donors and supporters to stay connected by signing up to receive our quarterly newsletters we send out in the mail as well as our e-blasts that we send out often. The only campaign I could make it work with was the "Volunteer" campaign option. It worked for the most part except that I can't customize the text that says "Current Opportunities" to say something like "Sign Up for our newsletters" or "Stay Connected" instead.

Overall I can't thank Flipcause enough for all their support. As a grassroots organization without a team to manage our online presence, the team at Flipcause has literally been AMAZING and helpful with all our requests in a timely manner.

The best part about Flipcause is the support team you get to help you set up websites, campaigns, and online donations. It saves us so much time not to have to learn an entirely new platform. It's like having an entire team working for our success on demand. Thank you Flipcause!

In my experience, the donate page has to open to a new tab in order to work and this extra step is confusing for donors and not user-friendly on mobile devices.

I always appreciate the support provided by the Flipcause Team. They are readily available to answer questions, always friendly, and competent at giving us just what we ask for and need. This saves us time and ensures that we can reach our fundraising goals. For a small nonprofit like ours, this makes a big difference. So grateful for Flipcause! It's worth the money spent for sure!

The access to a technical support team to help set up campaigns

Trying to figure out how to create the reports I need.

AWESOME! A must use for non-profits and development !

WIthin 24 hours of the request the page/change is done and explained!

Takes a while to learn how to edit. But once you do its simple

The Flipcause team is very responsive to their customers. They don't feel like some gigantic organization that doesn't have time for you, like a lot of services out there. They're constantly working to expand and refine their product, and as a fellow startup, I can appreciate their roadmap and progress. And I don't think you'll find any other software that does as much for non-profits for their pricing. It's pretty unheard of.

Some of the backend of setting up campaigns and managing contacts is not as intuitive as I would want it to be. However, their support teams are super-accessible and willing to help. And, honestly, the more that a system is able to do, the less intuitive it generally is...no matter the system, you have to put in the work to understand it.

Aside from the already-mentioned help with reporting, fundraising, and volunteer management, I feel that having a more intuitive web presence has helped legitimize us in the local non-profit community. We may have been around for 40 years, but our old website looked even older. This site has helped us communicate better with those that need us the most.

The best thing about this software is that it has helped organize our financial collection efforts. Before , our website could not process payments. Little did we know that we had many people that were willing to join our group, donate to our cause, and provide feedback. Flipcause has helped us with these passive collection efforts, increasing our donations dramatically. Is this the only thing I love? No! The volunteer management, communications, and reports are all worth a review in their own right. Their staff is very talented and responsive.

Some screens, when selected, take the end user to some redundant screens (Eg., the volunteer signup page has two stops that are not needed). All features can be customized and the options are sometimes not in intuitive locations... but their staff is always there to help point you in the right direction.

Flipcause is helping us to take in more donations because that is its focus. We are able to funnel program registrations through the Flipcause campaigns so that we get donations and people signing up for our programs. The tech support at Flipcause has been phenomenal and extremely helpful.

I like the easy way we can set up campaigns, and then communicate with people that sign up or donate to that campaign. The interface is very flexible and thorough. Creating a website with Flipcause has also been easy to do, as is maintaining it.

It is missing a relational database which would be very useful to us. In addition, it doesn't have a batch mailer capability so we have to maintain a separate database for emailing people.

Great overall experience. Have raised over $2M since incept with the software. Support department is good to respond to any problems.

It's fast and easy to create impactful campaigns and launch them online. You have creative control over the output. They are not "cookie-cutter" pages.

There is nothing I don't like about the software. I don't like having to use the payment processor Flipcause chose, but it is a condition of the software use. Rates are too high and transfers are taking too long.

Donations are more easily made using this software. Flipcause personnel are awesome problem solvers when it comes to making requested changes to our website using their software to make it happen.

The software has been integral to building a user and donor platform which has helped grow our organization. The software is readily supported by Flipcause staff who will answer questions, make changes to our website and teach us how to make changes during these changes.

Integrating this software into our organization was very easy thanks to the Flipcause staff. While we can eventually create a list, wish we could integrate our membership info more easily into their software database.

My overall experience with Flipcause has been awesome. I'm excited to see the growth of my foundation while partnering with Flipcause and the impact set to come in the future.

I like how easy it is for me make updates on my website using the built-in features that Flipcause offers with their website management tool. I also really like how easy it is for me to keep track of data information such as donor support, sponsorships, and other information that helps keep my organization running efficiently.

I really don't have any cons at this time.

The benefits of Flipcause have been extensive for my non-profit. Like I said before, the credit card processing is huge, the ability for Flipcause to build a page or build my website for me is beyond beneficial to have this software, to be able to call and talk with a human instead of just doing it by email or text is massive and the kindness of the staff have been such a bonus for using this software! I am totally satisfied!!!

I love Flipcause because you can help build a new website or a new page if that is what is needed... the customer service has always been phenominal and I recommend this software to anyone who needs it. I love the fact that I can call and say I want to learn how to do this and they help with this too. I also love the fact that you do your own credit card processing because that is one less thing I have to handle. Flipcause handles this for me and I highly recommend Flipcause for your website and credit card processing needs.

I would love to have more in depth reporting features for Flipcause. I can work with what they have but would appreciate it more if I had the ability for more ease in reporting capabilities Other than that, I cannot think of anything else that I would love to have changed.

Flipcause from day one has been an exceptional company to work with. The customer service I have received has been exceptional. The ease of use and training - exceptional. They not only kept their promises but did one better and stepped up when the Techsoup offer ended and still provided us with the same benefits.

What don't I like? The price, the support, the ease of use - after reviewing lots of options Flipcause without a doubt was the best solution for us.

I am looking forward to the mass mailing component going live. This is the only thing missing that would make this package perfect in my opinion.

We're grateful to have received Flipcause as part of a grant program they offer. We look forward to further integrating it into our organizational procedures and protocols.

The Website Portal is extremely user friendly and makes building and updating our website very easy. It's helped us increase our practice of accessibility by making it easy to include image descriptions and alt text. We are always asking folks to fill out forms and I find this feature on the Website Portal to be more secure than Google Forms as it provides us with more backend information. Also, the data and activity from our campaigns are consolidated and put on a transaction heat map on the Dashboard; it's fun to see it update as our network participates with our campaigns, donations, etc. and gives us information on the regions we can better prioritize.

Creating campaigns had a high learning curve for me but once I learned how to navigate it, it became easier and easier. At first, it took me a few hours to make a campaign landing page and now it takes 20-30 minutes as I can also duplicate and edit past campaigns.

The quality of the appearance of our website is great. The ability to get technical help is very good. We have added numerous new donors due to the ease of making donations online. I am very pleased with the results of selecting Flipcause as our host company.

From initial investigation to the launching of the final product was about 3 months. The website works perfectly and has caused our donation frequency and repeat donations to increase substantially.

We have selected two optional fields that are critical to us. These fields allow donors to direct where their funds are used. Many donors select repeated donations, up to multiple months. A significant concern is that when they select where the funds are to be used, that is only reported one time, at the first donation. All subsequently repeated donations omit the direction to which their funds are to be used. This is a major problem.

Flipcause has completely streamlined our donor program. The customer service is quick and right on point. This is a benefit we can offer to our sponsored organizations that we can afford and makes their lives (and ours) much easier.

Where do I start?? We are a fiscal sponsor for 35 different organizations. We used to use our merchant account to take in all of the donations and I had to write donor letters for every single one. Also there was no way for donors to offer to pay the fee, so that took away from the donation. Now each sponsored organization and manage its own campaign, the donor letters are sent out automatically and we have the reports to keep track of everyone's funds.

Our sponsored organizations are not particularly tech-savvy. We had to record a Zoom video to train them on how to get set up and use the features. It would be great if Flipcause could do one comprehensive set-up video for the basics instead of a single how-to video for each feature.

My overall experience has been great. We have no staff, so managing so much in one spot is important to us. Considering all the features offered for one low monthly fee, great customer care, and the ease of using the reporting and analytics, I could not have selected a better product for this stage of our nonprofit organization.

We are a tiny nonprofit organization. I like that this software offers so many features in one product. I use the website services and donor/data management, so it covers most of our main needs. Also, it is convenient to work with one customer service team for everything.

It took some time to learn the tools for setting up campaigns. There are many detailed selections to be made. However, tutorials and access to customer service helped with this. At first, there was no text to give feature but, they were already working on it when I inquired about it.

Tracking donations as well as student payments and a professional way to communicate with everyone.

While it took time for me to use the product, once I was familiar with it I was very glad that I went this route to capture my required work associated with doing business as a university. I especially appreciate when I came to a challenging task help was available until I fully grasped how to do something. I know I can get the answer needed and they will work until I understand.

It is a new language and yes it took time to learn.

Our fundraising staff is entirely comprised of a few volunteers. Without Flipcause, we would require a small army of volunteers.

The totality of Flipcause's coverage of our needs. Flipcause not only handles our Sponsor-A-Child program, (our primary use of Flipcause), but also processes other fundraising programs as well. They supply a limitless choice of reporting formats, maintain voluminous contact information for all donors and provide tax receipts for all of our donors. Donated funds are sent to us at any time we request them.

To-date, we are totally satisfied with all aspects of Flipcause's services.

My experience with Flipcause has been wonderful.

This software is so incredibly easy to use. It is intuitive. We were a beta user for the CRM and I love our new database. Super simple to use. Making changes to our website is easy, also very intuitive. I actually can't believe that this product is not #1 in the industry. It is easy to use and the customer service is excellent. Any question I have is answered within the day and I have even called after hours and had customer support. I can't say enough good about Flipcause. I love them.

Nothing. Absolutely nothing. This product is great. The customer service is excellent.

Flipcause saves us money, makes it easy to set up payment systems and track donations. They have always been prompt with customer service, and have even made improvements and modifications to the program at my request.

Being able to customize for programs, donations, fundraisers, and volunteers makes this a really great platform.

The customizable nature can be complicated. Lots of drop down menus and check boxes. It's easy once you get the flow, not dissimilar to learning wordpress, but challenging to train others quickly.