Flowpoint
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Most Helpful Reviews for Flowpoint
4 Reviews
Lucian
Media Production, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Usefull
A Single Pane Of Glass for collecting, analyzing, and taking decisions for actions to be implemented in order to improve the conversions.Flexibility and responsiveness of the team to implement new features to help capture more insights about user behavior.
CONSMaybe a visual builder of the filters instead of using Regex will make it more accessible, but nowadays you can just ask AI to do the Regex for you
Vendor Response
Hi Lucian, Thank you for your review. It's great to see it has been helpful for you so far. We've now released Flowpoint Variants where instead of Regex, you can visually add multiple options for a possible checkpoint in a user journey. Best regards, Vlad
Replied February 2023
Tori
Marketing and Advertising, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Tori’s Review
Easy of use. Colors. Insights. The fact that it can show me the bottlenecks in the path to conversion easily. The level of personalization.
CONSWas a bit of a learning curve. Took me a while to understand all the values and their meaning. Gladly, the team helped me with everything!
Vendor Response
Hi Tori, Thank you for your review. It's great to see it has been helpful for you so far. In the meantime, we've released a new Help Center within the dashboard, which contains video tutorials explaining how the main functionalities work. Our team is also still available to offer technical support via live chat or by scheduling a tech 1:1 meeting with our team. Best regards, Vlad
Replied February 2023
Dhiraj
Computer Software, 2-10 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
User review
Great tool
PROSThe data generated is very useful to see the website visitor journey and where we can optimise our content and design to improve the score
CONSUI is a bit slow and could have a better UX
Vendor Response
Hi Dhiraj, Thank you for your review and feedback. It's great to see it has been helpful for you so far. We are constantly working to improve the UX and the app's performance and expand the support to more devices and screen sizes. Best regards, Vlad
Replied February 2023
Nina
Apparel & Fashion, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Great user behaviour analytics tool
Great customer service
PROSIt’s helped me to see where users are dropping out along the conversion funnel, so that I can make improvements to the website and increase our overall conversion rate.
CONSIt would be great to see where users are coming from externally onto the website too!
Vendor Response
Hi Nina, Thank you for your review. It's great to see it has been helpful for you so far. Seeing where users are coming from on the website is a work in progress. We will let you know once this feature is deployed. Best regards, Vlad
Replied February 2023