Flowpoint

RATING:

4.5

(6)
Overview

About Flowpoint

Flowpoint provides valuable insights into the behavior of your website visitors and app users, helping you identify obstacles that hinder conversions. It suggests UX and technical improvements increase your conversion rates.

Flowpoint Pricing

Starting price: 

£49.00 per month

Free trial: 

Available

Free version: 

Available

Slide 1 of 5

Flowpoint Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Flowpoint

6 Reviews

Lucian

Media Production, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Usefull

PROS

A Single Pane Of Glass for collecting, analyzing, and taking decisions for actions to be implemented in order to improve the conversions.Flexibility and responsiveness of the team to implement new features to help capture more insights about user behavior.

CONS

Maybe a visual builder of the filters instead of using Regex will make it more accessible, but nowadays you can just ask AI to do the Regex for you

Vendor Response

Hi Lucian, Thank you for your review. It's great to see it has been helpful for you so far. We've now released Flowpoint Variants where instead of Regex, you can visually add multiple options for a possible checkpoint in a user journey. Best regards, Vlad

Replied February 2023

Nina

Apparel & Fashion, 1 employee

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Great user behaviour analytics tool

Great customer service

PROS

It’s helped me to see where users are dropping out along the conversion funnel, so that I can make improvements to the website and increase our overall conversion rate.

CONS

It would be great to see where users are coming from externally onto the website too!

Vendor Response

Hi Nina, Thank you for your review. It's great to see it has been helpful for you so far. Seeing where users are coming from on the website is a work in progress. We will let you know once this feature is deployed. Best regards, Vlad

Replied February 2023

Robin

Staffing and Recruiting, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2023

Yobbers review

Really positive. We keep Flowpoint in the loop for the future.

PROS

Its easy to use, with a clear UI. I like that you can see the customer journeys accuratly.

CONS

We did not have the feeling we could track the user very specific.

Reason for choosing Flowpoint

-

Reasons for switching to Flowpoint

More depth and choices

Tori

Marketing and Advertising, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Tori’s Review

PROS

Easy of use. Colors. Insights. The fact that it can show me the bottlenecks in the path to conversion easily. The level of personalization.

CONS

Was a bit of a learning curve. Took me a while to understand all the values and their meaning. Gladly, the team helped me with everything!

Vendor Response

Hi Tori, Thank you for your review. It's great to see it has been helpful for you so far. In the meantime, we've released a new Help Center within the dashboard, which contains video tutorials explaining how the main functionalities work. Our team is also still available to offer technical support via live chat or by scheduling a tech 1:1 meeting with our team. Best regards, Vlad

Replied February 2023

Ilinca

Retail, 1 employee

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

A much needed tool

PROS

It’s user friendly, helped me identify issues with my website that caused users to attrite and provided analytics that highlighted where I could improve my website

CONS

-

Dhiraj

Computer Software, 2-10 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

User review

Great tool

PROS

The data generated is very useful to see the website visitor journey and where we can optimise our content and design to improve the score

CONS

UI is a bit slow and could have a better UX

Vendor Response

Hi Dhiraj, Thank you for your review and feedback. It's great to see it has been helpful for you so far. We are constantly working to improve the UX and the app's performance and expand the support to more devices and screen sizes. Best regards, Vlad

Replied February 2023

6 Reviews