Frase vs Nutshell

RATING:

4.8

(332)

Frase has 332 reviews and a rating of 4.79 / 5 stars vs Nutshell which has 451 reviews and a rating of 4.27 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (332)
4.3 (451)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
October 10, 2023
April 15, 2024
Pros/Cons
  • Pros

  • Also, I love how I can use Frase to help my customers quickly find content on my site using the Frase AI, which not only helps visitors to my site find answers, it also helps improve SEO.
  • Very easy interface and comes up with so many great ideas so fast. Makes for happy clients.
  • Cons

  • Sometimes the auto-save feature is flaky. I've lost an article one time due to auto-save not working.
  • If I were the developers of Frase I'd look at maybe exploiting some API's to make that happen. There's really no need for a proprietary tool.
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  • Pros

  • The ease of setup and customization where the greatest features. Although many of others, such as local weather and reminders were also key.
  • I am part of a pilot project for Nutshell within our organization and i have found it to help with my organization and task management. From what i have seen, a simple, easy to use CRM.
  • Cons

  • Integrations are somewhat limited, but still, plenty to work with.
  • When we switched the platform, we stopped using it.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos