Freshsales

iContact

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Ratings & Reviews

Overall Rating

4.66 / 5 (440)

4.50 / 5 (516)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

February 20, 2020

February 9, 2020

Pros/Cons

  • Pros

  • Very easy to use. It works. Captures all the information I need

  • Its so easy to use :) and the support is great

  • Cons

  • There are a LOT of features, the base offering is excellent but i haven't been able to explore its full capability.

  • It would be great if the software was a bit more customizable but if you have a traditional sales team with traditional sales needs then you should have no issues adapting to this product.

  • Pros

  • I like the fact that this software is easy to use and is very versatile. The ability to save a new template is a huge plus. We use this product at least once a month.

  • The customer service is always great and very responsive. I like the pre-made templates that come prebuilt.

  • Cons

  • The new email editor is a big improvement but still feels a bit clunky. I also wish there was an easier way to manage bounces - figure out why contacts are bouncing and resolve the problem.

  • The website is a little buggy. But since I first started using iContact, they have improve so much and its easier to use.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

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Number of times our advisors have recommended this product

(in the last 30 days)

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots