About Gather

Gather is a lead capture solution that helps businesses of all sizes create campaigns, validate data, configure user permissions and more on a centralized platform. It allows staff members to use optical character recognition (OCR) technology to capture lead contact details and convert them into editable CSV files.

Gather enables sales professionals to create and distribute white-labeled lead capture forms, whilst maintaining compliance with GDPR guidelines. Front desk employees can use QR scanning capabilities to manage event check-ins and maintain a list of attendees. Additionally, it allows users to collect customer details, such as email addresses, phone numbers and home addresses in offline mode.

Gather facilitates integration with several third-...


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Supported Operating System(s):

Web browser (OS agnostic)

14 Reviews of Gather

Average User Ratings

Overall

4.86 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(12)

12

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

May 2019

Carl from Landmark Art

Verified Reviewer

Company Size: 2-10 employees

Industry: Photography

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

May 2019

A great company and great software

Great business to work with, very professional, hard working but friendly and good partners.

Pros

Very intuitive interface, very responsive. Customisable.

Cons

Nothing comes to mind. I couldn't see any obvious defects

Response from MSP Gather

Replied October 2019

Hi Carl, Thanks so much for taking the time to give us such a positive review. It's great to know we're on the right track and are constantly working on ways we can better the user experience. We have a new UI/ UX update in the works that will be released soon so look forward to that. Your account manager will be in touch as to when you can expect this. Kind regards, Hugo Spalding.

March 2020

Hannah from Vertiv

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Not just a software provider, they offer fantastic customer service

Gather has allowed us to effectively and compliantly collected event leads and pass those on to sales with clear details on how to follow up. It has massively improved our marketing and sales lead process and has helped us measure ROI from our events

Pros

An easy-to-use app, fantastic customer service team who are always on hand to support and respond to enquiries

Cons

Training on how to use the app has been been a challenge and getting used to the new app layout and navigation

Reasons for Choosing Gather

ease of doing business, local UK sales and service team, helpful and supportive account manager

June 2019

Pete from BSI Group

Company Size: 1,001-5,000 employees

Industry: Information Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2019

Has saved us time and administrative costs

Pros

We were referred to Gather after looking for a generic online form builder to create multiple forms which were needed across several departments. Gather recommended the use of a single form which dynamically changes per department, minimising administrative costs for us. It has also begun to save time on the floor with no form set up and no per event set up. We can even allocate data collected in the portal and download it directly to the CRM system it needs to be in.

Cons

As the setup is bespoke, this of course required some initial time investment to have the app customised appropriately, although this was expected.

Response from MSP Gather

Replied October 2019

Hi Pete, We appreciate the extremely positive review you left us. Hearing how we were a part of being able to minimise administrative costs for you, and save time setting up on location at live events is music to our ears. We hope your bespoke solution will continue to support future success at events for you and your business. Kind regards, Carlei Hoare.

August 2019

Corissa from 10x Genomics

Company Size: 501-1,000 employees

Industry: Biotechnology

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Great data capture tool!

Pros

Gather software allows our field teams to easily capture and record leads in the field and email literature in seconds. Data then uploads smoothly into our marketing software and SFDC, allowing for quick action by our field teams. Gather has helped streamline our field and marketing teams, and will continue to do so in the future as we identify more use cases. Additionally, it has been a pleasure to work with the team at Gather! Their positive, can do attitude, and willingness to accommodate our business needs has made working with Gather an enjoyable and successful experience.

Cons

The inability to manage users, however, I believe this feature will be available soon.

Response from MSP Gather

Replied October 2019

Hi Corissa, It's great to hear how enjoyable an experience it is working with our team of in-house experts. We appreciate the warm review so thank you! Yes, you are correct, the ability to manage users will be being added in the new update, amongst a host of other features and UI/UX updates. Your Account Manager will be in touch re this soon. Kind regards, Carlie Hoare

June 2019

Martin from The Light Digital

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2019

Gather is accurate!

These guys are there for you - the recent addition of an Apptivo interface makes this the "go to" solution for users of this CRM.

Pros

Accuracy - compares much better to other apps.

Cons

Business card readers cannot read everything - being able to edit on the phone can be difficult with all products!

Reasons for Choosing Gather

Ease of use, accuracy.

Response from MSP Gather

Replied October 2019

Hi Martin, Great to hear from you, we thank you for such a positive review. Our aim is to help our clients along every step of the way, so for you to confirm that's what we've achieved we couldn't be happier. We're taking your cons into consideration and are overhauling the UI/UX which will be released in an update soon. This should address the areas you expressed concern with. Your account manager will be in touch soon. Kind regards, Hugo Spalding.