Overall , great experience, will be using them for the forseable future

- Ease of use - Look & Feel - Simplicity - Customer service

- Sometimes the camera data gather feature doesnt record accurately

Gather has allowed us to effectively and compliantly collected event leads and pass those on to sales with clear details on how to follow up. It has massively improved our marketing and sales lead process and has helped us measure ROI from our events

An easy-to-use app, fantastic customer service team who are always on hand to support and respond to enquiries

Training on how to use the app has been been a challenge and getting used to the new app layout and navigation

We were referred to Gather after looking for a generic online form builder to create multiple forms which were needed across several departments. Gather recommended the use of a single form which dynamically changes per department, minimising administrative costs for us. It has also begun to save time on the floor with no form set up and no per event set up. We can even allocate data collected in the portal and download it directly to the CRM system it needs to be in.

As the setup is bespoke, this of course required some initial time investment to have the app customised appropriately, although this was expected.

My overall experience with gather has been a great one. As an event operations manager this software has made my job a lot easier. Preparing for events and communicating with my counterparts in the kitchen has never been easier. I am so glad that our organization decided to use gather for our event management software.

What I found to be the most important quality about this software is that it easily allows information to be shared between multiple departments in real time. I also have found the communications section for internal communications to be extremely useful when contracts are updated or edited. It also positively helps with planning and execution.

Getting it set up and initially was extremely time consuming. In that moment it seemed like it was going to be a difficult tool to use however once the setup was completed (with lots of help from Gather support) everyone was so pleased that we made the decision to go with this software. It allowed our organization to be more efficient and effective which also means more profitable.

Gather software allows our field teams to easily capture and record leads in the field and email literature in seconds. Data then uploads smoothly into our marketing software and SFDC, allowing for quick action by our field teams. Gather has helped streamline our field and marketing teams, and will continue to do so in the future as we identify more use cases. Additionally, it has been a pleasure to work with the team at Gather! Their positive, can do attitude, and willingness to accommodate our business needs has made working with Gather an enjoyable and successful experience.

The inability to manage users, however, I believe this feature will be available soon.