GetResponse Software

GetResponse Software

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About GetResponse

GetResponse is a cloud-based marketing tool that allows users to connect with their customers through email and create landing pages. It caters primarily to small businesses, bloggers and marketing agencies. GetResponse provides an email creator that helps users draft emails without any prior knowledge of programming. This module contains templates for sending emails and images for supporting design requirements. Get Response's Inbox Preview feature displays how emails appear. A/B testing enables users to test the effectiveness of a campaign by optimizing elements such as subject line and the best time to send. GetResponse follows a responsive design approach, the appearance of emails can change according to the device display. The solution’s List Booster feat...

GetResponse Pricing

Free plan starting at $0, higher plans starting at $19.00 monthly for up to 1,000 contacts and unlimited monthly email sends.

Starting price: 

$19.00 per month

Free trial: 

Not Available

Free version: 

Available

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Powerful, simplified tool to send emails, create pages, and automate your marketing.

GetResponse User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Showing 1 - 5 of 363 reviews

User Profile

James

Verified reviewer

Company size: 1 employee

Industry: Management Consulting

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2022

Great Beginner Email Marketing Tool

Overall, GetResponse is a great tool. Can't go wrong if all you want is to send emails either on autopilot or broadcasts or automate the process.

Pros

I loved the 500 free subscriber plan and also how easy it is to set-up marketing automations. I love the ability to send broadcasts at the best time the recipient would open them. No need to worry about time-zone issues. Moreover, you can re-send emails on autopilot if the email is not opened after a few days and send other emails based on the contacts behaviour. Their pricing is also very competitive. Segmenting the lists is easy too.

Cons

Disappointed that they didn't have the feayure to track website visits from the emails sent. I think the non-email/CRM features like webinars and website builder tend to dilute the focus on email marketing. Can't be everything for everyone.

Reasons for switching to GetResponse

GetResponse has more features.

Response from GetResponse

Hi James, We're so glad you're enjoying GetResponse and the email marketing tools. Thank you for taking the time to leave a review. We appreciate it! -Abbie

Replied August 2022

Anonymous

Company size: 1 employee

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

August 2022

I Got A Great Response

I think get response is an ideal means to have a central area for campaigns. My company is vital and I enjoyed how I could obtain all of my tools to reach every aspect. The customer support was excellent, I never had any issues that couldn't be fixed. Each time, the staff was extra prepared to help me thru email! Thanks GetResponse!

Pros

Sending an email is a great tool to announce something quickly, and look good doing so. There are lots of handy features to do business online. Everything is together, so it's simpler than doing each of these things individually. You can create landing sites, which is crucial if you want to have a straightforward campaign. The integration with WordPress, Salesforce, and Shopify makes this campaign even easier to manage, and everything is in one spot. You can likewise have integration with SMS and I really enjoy that function, CTAs all day!

Cons

I guess I would have loved better phone support but I never had any major problems

Reasons for switching to GetResponse

I was open to doing something different and it worked for me, so I keep using it.

Response from GetResponse

Hi there, Thank you for your feedback! We're happy to hear your enjoying the platform and that our customer support team has been helpful to you. - Abbie

Replied August 2022

Michael

Company size: 2-10 employees

Industry: Music

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

August 2022

Solid, By Not My Favorite Lead Generation Software

Overall I can't say it worked out with GetResponse. We tried to utilize it for more than a year and never got the flow of it. I tried to get help from their customer service but they weren't that helpful. After paying for it for more than a year we had to discontinue and find something else. While I'm sure it has it's merits and is a good overall platform, I can't recommend it from my experience.

Pros

My favorite thing about GetResponse is the overall concept of being able to capture cold leads easily. The platform is clean and easy to understand for the most part.

Cons

Unfortunately we could never really get the hang using this software. We tried it for about a year but didn't see enough progress to keep using it. We found that other similar types of software was easier and cheaper to use. The thing I like the least is probably how much the price goes up depending on your contact list. I also don't think it's the easiest to use. The customer service also isn't the best.

Response from GetResponse

Hi Michael, Thanks for your review! Feedback like this allows us to do better. We've passed the information along to our team :) - Abbie

Replied September 2022

Deanne

Company size: 1 employee

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Get Response Autoresponder Review -The Tool For You In 2022 And Beyond

My overall experience so far has been very good. There is a wide range of templates to choose from for your emails which makes it easy to design your emails with more confidence. I really like the software and it meet my needs as a small business except the no telephone support. Overall I recommend GetResponse as a trusted platform that provides high email delivery rate to your subscribers.

Pros

1. I liked most with GetResponse is the delivery rate. They consistently score a higher deliver y rate than most other platforms and it is good the know that the emails are reaching the intended clients. 2. For a beginner, it is easy to use the different components especially when setting up an autoresponder campaign. The steps are logical and easy to setup plus produces a more sophisticated and easier to segment your email list. 3. The free plan can be used to test the platform and tools to decide if this is the right platform for your use before you commit fully. The free plan works with up to 500 subscribers and give access to a wide range of tools.

Cons

1. The biggest drawback - there is no telephone support. Even though there is a live chat feature, there are instances where it is easier to troubleshoot a problem over the telephone instead of live chat.

Reasons for switching to GetResponse

I made the switch for 2 reasons. 1. Get Response was more cost effective and offered more clients - larger email list for a similar price. 2. Most of the companies in the email marketing space used GetResponse as their autoresponder. If they trusted GetResponse to deliver their email to their huge lists, I figured it must be for a good reason.

Response from GetResponse

Hi Deanne! Thanks for taking the time to leave such a great review. We appreciate all the detailed feedback because it helps us improve! -Taylor

Replied July 2022

Narendra Kumar

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2022

Solved my Email Marketing Problems

Started my own Digital Marketing Services and the biggest challenge I faced is running successful email marketing campaigns and that too with a funnel journey. I spend a lot of money on different that help me in creating landing pages, integration tools to capture leads, and a separate platform to run email campaigns. I am spending almost 60 - 70% of my income on these tools which are very hard for my business to sustain, one of my friends suggested this Getresponse where I am getting all of these in a single dashboard that too for 30% of my previous expenditure so I moved to Getresponse and I am seeing the better results with very less investment

Pros

A single dashboard that can actually help you in maintaining all of your SMB needs, a feature that can give you a lot of Landing page designs, a feature that can help you in capturing your leads, and one feature that can help you in manage your entire Email Marketing strategies and also a separate Email Automation. Make a funnel that helps you in pushing your audience toward your end goal and what else? every thing is there in the Getresponse.

Cons

Whatever feature I touched in this platform, I loved it! However, I feel some of the pre-designed templates are a little outdated.

Reasons for choosing GetResponse

Getresponse is very much cheaper compared to click funnels, especially for my business so I have chosen Getresponse.

Response from GetResponse

Hi Narendra, We are so happy you've found GetResponse helpful. Thank you for taking the time to leave this review. We appreciate it. :) - Abbie

Replied September 2022

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