--- title: "Giftsenda Software Reviews, Demo & Pricing - 2026" description: "Review of Giftsenda Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/marketing/giftsenda-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Customer Loyalty Software](https://www.softwareadvice.com/customer-loyalty/) / Giftsenda Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Giftsenda Review Custom quote Free version 3 plans On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Giftsenda 4.6 [(10)](https://www.softwareadvice.com/marketing/giftsenda-profile/#reviews) Pricing Pricing available upon request Top Alternatives ### About Giftsenda Giftsenda is an international corporate gifting platform designed to help businesses foster relationships with prospects and retain customers. Easily buy, send and track gifts online - to more than 200 countries. The platform enables you to send gifts to one or 1000s of recipients with ease, using automated gifting tools. Users can also schedule bulk gift campaigns quickly through synchronization with CRM systems or by uploading CSV files. Enjoy access to a gift catalog with 1000s of gift options, including gourmet, wine, tech gadgets, e-Gifts, swag and more. Giftsenda offers three flexible pricing options to suit different gifting needs. The Single Project plan is best for one-off campaigns, charging a 15% processing fee with no upfront cost and including full platform access, global gifting, reporting, and support. The Pay-As-You-Go plan follows a similar pricing structure but is designed for ongoing use without long-term commitment, allowing teams to run continuous campaigns with the same features and flexibility. The Prepaid plan is built for scale, where businesses commit to an upfront budget in exchange for discounted processing fees, making it more cost-effective for h... igh-volume or recurring gifting while still including all platform capabilities, integrations, and support. ## Giftsenda User Interface ## Popular Giftsenda Alternatives Main Product Giftsenda 4.6 [(10)](https://www.softwareadvice.com/marketing/giftsenda-profile/#reviews) Ratings Breakdown - 4.40Ease of use - 4.38Value for money - 4.80Customer support - 4.30Functionality Pricing Available upon request Alternative Product [Tremendous](https://www.softwareadvice.com/crm/tremendous-rewards-profile/) 4.8 [(537)](https://www.softwareadvice.com/crm/tremendous-rewards-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.82Value for money - 4.71Customer support - 4.69Functionality Pricing Available upon request Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(6994)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Alternative Product [PostPilot](https://www.softwareadvice.com/marketing/postpilot-profile/) No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Available upon request Alternative Product [Owner.com](https://www.softwareadvice.com/retail/owner-com-profile/) 4.6 [(111)](https://www.softwareadvice.com/retail/owner-com-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.33Value for money - 4.56Customer support - 4.49Functionality Pricing Starting at $249.00 per month Alternative Product [Referrizer](https://www.softwareadvice.com/marketing/referrizer-profile/) 4.8 [(197)](https://www.softwareadvice.com/marketing/referrizer-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.65Value for money - 4.78Customer support - 4.69Functionality Pricing Starting at $99.00 per month ## Giftsenda Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version Single Project Pricing available upon request No plan information available Pay-As-You-Go Pro Pricing available upon request No plan information available Prepaid Plan Pricing available upon request No plan information available ## Giftsenda Features - Popular features found in Customer Loyalty Campaign Management CRM Customer Activity Tracking Customer Surveys eCommerce Management Gamification Gift Card Management Loyalty Cards Member Portal Membership Management Multi-Channel Marketing Referral Tracking - More features of Giftsenda API Data Import/Export Delivery Tracking Design Management Event Triggered Actions Mailer Templates Reporting/Analytics Response Alerts ## Giftsenda Integrations HubSpot CRM Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Salesforce Platform Integration rated undefined from -1 review BambooHR Integration rated undefined from -1 review ## Giftsenda User Reviews ## Giftsenda customer ratings - Overall rating: 4.6/5 - Total reviews: 10 ### Rating distribution - 5 stars: 6 reviews (60%) - 4 stars: 4 reviews (40%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.4/5 - Customer support: 4.8/5 - Functionality: 4.3/5 --- Have you used Giftsenda and would like to share your experience with others? ### Giftsenda is the best for ABM (and any other) campaigns! - Overall rating: 5/5 - Reviewer: Valentina C. - Verified reviewer: Yes - Industry: Market Research - Company size: 1001-5000 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I was skeptical at the beginning as the platform was free of charge but I started using it for a really time-sensitive campaign and all worked great. Lately, we have been using it to send some e-cards and it has been so easy and great to be able to only get charged if someone redeeems it, rather than spending money and sending out cards or gifts that people don't claim sometimes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how easy the platform is to use, with a great selection of gifts—from physical items to e-gift cards—and a pay-as-you-go model that makes it ideal for ABM and other campaigns. The extensive customization options for invites, landing pages, and campaign settings make it simple to tailor each campaign to specific needs, ensuring a seamless and personalized experience. #### Cons I have not seen any cons so far. Using it without any issues! #### Vendor response Thank you for sharing your positive experience with Giftsenda, Valentina! We appreciate your detailed feedback on how the platform has enhanced your gifting projects and most of all, we're looking forward to continue helping you make lasting impressions through personalized gestures. Replied February 2025 --- ### Great Solution for Customer Loyalty - Overall rating: 4/5 - Reviewer: Oguzhan S. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered The software has simplified the process of managing customer loyalty, allowing us to effortlessly track and reward our loyal customers. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Giftsenda offers a comprehensive set of tools and features. Its streamlined loyalty program management. #### Cons One drawback is its limited customization options. This can be a bit restrictive for some businesses. #### Vendor response We appreciate your feedback and are thrilled to hear that our software has simplified the process of managing customer loyalty for your business. We understand your concern about limited customization options. We are continuously working to enhance our platform and provide more customization features to better serve our customers' diverse needs. Thank you for choosing Giftsenda as your customer loyalty solution, and please don't hesitate to reach out to our customer support team if you have any further questions or suggestions. Replied June 2023 --- ### SBT feedback - Overall rating: 4/5 - Reviewer: Iglika I. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used monthly for less than 6 months - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We use Giftsenda for Loyalty programs toward special VIP customers. Overall we've reached very nice results - 62% acceptance & 49% customer satisfaction, relevant results for our industry #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros Relevant product baskets? Great Sevrice and responsive team. #### Cons Some of the features and reports must be adapted to our bussines need to have effective follow up - during campaigns and after that. #### Vendor response Hi Iglika, Thank you so much for your review. Our team is constantly looking for tactics and methods to improve our users' experiences further, and we're thrilled you saw results. We look forward to partnering with you again. Thank you, and Always Be Gifting! Replied March 2023 --- ### Christmas Hampers for Clients... Problem? No problem at all! - Overall rating: 4/5 - Reviewer: Matt P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Wonderful experience. The ease-of-use is unmatched and only surpassed by the level of customer service that is offered. Definitely using the service again!! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I loved the personalised support with the backing of strong technical processes. My package was sent out on time and would've been delivered on time if not for some mistakes by the end-courier. I was in touch with [sensitive content hidden] as soon as the package failed to arrive, she kept me in the loop the whole time, offered me contingency options whilst the package was being returned to sender. She made sure, despite a major hiccup, nothing was impacted negatively. #### Cons Nothing yet. There was a slight problem with the initial delivery, but customer service sorted it out in no time. --- ### As a marketing team, we save time by using Giftsenda to make direct gift deliveries to our customers - Overall rating: 5/5 - Reviewer: Slava A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Giftsenda is a great gift-giving platform that allows us to send gifts to our clients on special occasions. It offers a variety of gift options, including personalized items, gift cards, and flowers, among others. The platform also provides a feature to track the gift delivery status, ensuring that the gift reaches the intended recipient on time.I have had a wonderful experience working with the Giftsenda team. Our manager, [sensitive content hidden], is very professional, and it has been a pleasure to work with such a client-oriented team! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a marketing team, we save time by using Giftsenda to make direct gift deliveries to our customers. With the platform's delivery tracking feature and personalized card options, our workflow has become much easier. #### Cons Giftsenda is a great gift-giving platform that allows us to send personalized gifts to our clients on special occasions very smoothly! #### Reasons for choosing Giftsenda Because of great customer support, and easy platform features --- ### Giftsenda's best feature is its customer service - Overall rating: 5/5 - Reviewer: Maria P. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The best thing about giftsenda is the amazing customer service. I would like to thank [sensitive content hidden] personally. She is a five-star employee. You are amazing, [sensitive content hidden], and Giftsenda is definitely a better choice for you. #### Cons Visually, the platform could be more user-friendly. In addition to more sustainable options, we would also like the ability to create our own gift campaigns. #### Vendor response Dear Maria, Thanks so much for the feedback! We are excited to let you know that with the newly released collection builder feature you are able to create and edit your own gift collections for campaigns. Thank you for being a valued customer. Replied June 2023 --- ### Easy to use! - Overall rating: 4/5 - Reviewer: Mahek S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It was easy to use and straight forward. #### Cons Needs to be more interactive and inclusive of all people who with/without disabilities. --- ### Hayden Review - Overall rating: 5/5 - Reviewer: Hayden B. - Verified reviewer: Yes - Industry: Veterinary - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, great experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer support was very quick, and [sensitive content hidden] my representative was very helpful. #### Cons Generally, there were not many cons besides the pricing being fairly high. But justified for the quality of service #### Reasons for switching to Giftsenda International shipping #### Vendor response Hi Hayden, Thank you for taking the time to leave us a review! We are glad to hear that our customer support team was quick and that your representative was able to assist you. We understand that pricing is an essential consideration for our customers, and we work hard to ensure that our pricing is fair and competitive, given our high-quality service. We appreciate your feedback and will continue to strive to deliver the best value possible for our customers. Thank you for choosing our corporate gifting service, and we hope to have the opportunity to work with you again in the future. Replied February 2023 --- ### Great experience in the very first order! - Overall rating: 5/5 - Reviewer: Parijat B. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Global reach and customer support from team #### Cons Some products were expensive enough as compared to others #### Vendor response Dear Parijat, Thank you so much for the amazing feedback. We hope to be able to work with you again soon! Replied April 2023 --- ### Great friendly service - Overall rating: 5/5 - Reviewer: Alena A. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Giftsenda helped me quickly and efficiently organize goods and deliver them to upset customers and increase their loyalty #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really liked the intuitiveness and practicality of the entire platform #### Cons Well-designed and user-friendly interface without unnecessary distractions #### Reasons for choosing Giftsenda Because I have known and trust the owner of this business for many years #### Vendor response Dear Alena, thank you very much for your feedback! We are glad to hear the project was a success and looking forward to more ongoing campaigns into the future! Giftsenda Team Replied December 2021 --- Showing 1 - 10 of 10 Reviews ## See what companies are saying about Software Advice