Gleantap

RATING:

5.0

(7)
Overview

About Gleantap

Gleantap is a marketing automation platform built for fitness clubs and studios. This solution works with existing systems to gather past/existing member data and uses AI to predict future behavior. With Gleantap, clubs can create automated campaigns that may increase visits, fill classes, upsell memberships, get more online reviews, reduce cancellations, regain former members, plus more. Gleantap allows club employees to communicate with members via text messaging, email, or Facebook Messenger. The SMS marketing feature enables clubs to create personalized text campaigns based on member behavior/journey and incorporate auto-replies based on keywords found in incoming text messages. Additionally, clubs can use AI-powered chatbots to offer 24/7 support to existing ...

Gleantap Pricing

Contact Gleantap for pricing information.

Starting price: 

$99.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Gleantap campaign report

Gleantap Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Gleantap

7 Reviews

User Profile

Dean

Verified reviewer

Health, Wellness and Fitness, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Glean Tap

Great team who is genuinely there to help and take every concern seriously. They handle every response and need with upmost professionalism and quick communication.

PROS

Gleantap is an easy to use web-based platform with an array of advanced features that I’m excited to utilize to drive growth. Not to mention, the team has been proactive in answering both technical and marketing questions while consistently providing first class support.

CONS

I did not get introduced to this software sooner.

Michelle

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Gleantap is an excellent loyalty platform

PROS

Gleantap is useful for our loyalty maintenance effords in our customer base and creation of brand awareness.

CONS

Not offering a free trial period is a huge missing point of Gleantap, there needs to be a free trial period and it definitely should be a long one.

Antoinette

Real Estate, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2021

Gleantap

The experience is top notch and anyone wanting to try I would recommend they give it a go.

PROS

Easy to use and an added plus is the excellent customer service associates they are attentive and knowledgeable at Gleantap

CONS

More custom reporting required I will add to increase the experience in a positive way.

Chris

Health, Wellness and Fitness, 1,001-5,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Excellent Account Service

We really enjoy Gleantap's commitment to evolving the platform based on the needs of their clients, but what’s impressed us the most is the level of service outside of the platform. As self-service platforms become everyday in this industry, having a team to help think through and execute campaigns is a game changer. We think of Gleantap as not only a powerful tool but an extension of our team.

PROS

Easy to use and great custom reporting options to support specific business needs.

CONS

We have not run into any issues at this point.

Bevan

Health, Wellness and Fitness, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

A+ Product and Service

My experience has been excellent, and I plan on being a customer for a long time!

PROS

The product is simple and intuitive while still providing all the capabilities found in much more expensive products on the market, and the ROI has exceeded my expectations. But above all, the 5-star customer service is what really sets them apart!

CONS

Honestly, I have yet to find something that I don’t like about the product and service.

Reason for choosing Gleantap

Price

Reasons for switching to Gleantap

Unhappy with capabilities

zachary

Health, Wellness and Fitness, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Fantastic Communication Tool

Fantastic - Professional, fast, easy to use and great service to use

PROS

Ease of use, customer service team very professional and fast, overall great experience

CONS

Not a con, but be prepared to create your own campaigns and stay on top of it

Adam

Health, Wellness and Fitness, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2017

Happy overall. We have run some really powerful campaigns.

PROS

Integrates seamlessly with our other business systems. Very Easy to use and Clean / Modern GUI. I like how its easy to setup Inbound Mobile Keywords.

CONS

I feel we could use some more custom reporting. Apart from that I am pretty satisfied with the product.

7 Reviews