All GlockApps Reviews
1-25 of 37 Reviews
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Viktor
Verified reviewer
Internet, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Great for spam testing email marketing providers
Overall very satisfied with GlockApps. They provide detailed spam/blacklist reports that help troubleshoot and fix problems that help improve deliverability. Highly recommend for spam testing and email optimization.
PROSGlockApps has detailed reports for various email providers using their test emails. We've used it to test campaigns and deliverability of email marketing providers. The report shows all IP addresses that were used to send emails and if they are on any blacklists. This comes very handy when email marketing provider uses multiple IPs to send one campaign, so you get overall view of the campaign's performance in terms of spam and blacklists. It also provides suggestions on how to improve deliverability.
CONSThe only thing that can be a bit hard to work with in certain situations is working with a list of over 70 emails GlockApps provides. When testing campaigns it's not a problem, you just send a campaign to those 70+ email accounts. However, we needed to test double opt-in confirmation email so we couldn't import those emails. It had to be done one at a time. Luckily, we were able to come up with a script that automatically submitted form to test double opt-in confirmation email. Wish it was just one email address that would forward to other inboxes, that would be easier. But not sure if possible.
Vendor Response
Hi Viktor, Thank you for your review! It is much appreciated. GlockApps provides the ability to create spam tests via one proxy address. To use the mode via one proxy address, you need to create a sending account with your SMTP settings in GlockApps, get the proxy address and send the message to the proxy address. GlockApps will do the rest for you: create a test and re-send the message to the full seed list via your SMTP settings. This mode eliminates the need to create a test manually and copy-paste the id in the message. Plus, it provides with the ability to select the email addresses for the test individually, not by groups like for the manual test. You can read more about this mode here https://glockapps.com/tutorials/test-deliverability-mail-server/ Sincerely, Julia Gulevich Head of Customer Success P.S. Are your emails getting into your customer's inbox? Find out now! https://glockapps.com/
Replied September 2019
Geoffrey
Information Technology and Services, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Great for inbox placement tests
We only use it for inbox placement tests. It's been a real time saver to troubleshoot deliverability issues. Combined with Gmass inbox placement tester and a good DMARC tool, you're all set to fix your rookie mistakes and improve your content for primary inbox placement.
PROSI like that it tests placement on several email providers at once. The API is very useful to load the seed list in our ESP in seconds. Inbox placement report is very clear to understand, you don't need to be a tech guru to apply the suggested fixes. I like that you can buy inbox placement tests as you go.
CONSI would have preferred more granularity on Gmail inbox placement. It only gives you primary/spam/missing (but GMass tester gives you the exact tab where the email lands). So it forces us to use both tools to get an accurate picture.
Reasons for switching to GlockApps
To get an overview of the inbox placement among many email providers, not just gmail.
Jonathan
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed May 2023
Good Product, immoral practice
The software is great but my overall experience and trust have been destroyed since they use their email delivery consulting only to upsell, they don't try give the best money-wise solution for the customer.
PROSThe email delivery analysis is good, even if it does not detect why there is an issue with microsoft delivery, it has a great wide range of detection. Perfect to see if there is a problem with the email delivery
CONSThe major cons is that they can't be trusted. They advertise their email delivery consulting with a money-back garantee but it is a lie. I tried to get the invoice, I was never able to get one. And the worst is they gave be mad advice, they tried to upsale me instead or really trying to solve my problem. When I asked for the money-back garantee, they stop contacting me. They won't give you back your money even when they can't help you. DO NOT USE THEIR EMAIL DELIVERY CONSULTING.
Reason for choosing GlockApps
For their email delivery analysis tool.
Vendor Response
Jonathan, thank you for showing our growth area. We issued a refund, contacted Jonathan to gather feedback, and work on improving the quality of consulting service.
Replied May 2023
Sean
Financial Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
GlockApps is a necessity for all email marketers
The support is unparalleled. Very quick, and very knowledgeable.
PROSIt's the best all around deliverability platform for anyone wanting to get an in-depth understanding of what their emails are doing and how to increase repuation/deliverability.
CONSI haven't found any cons. Really, I'm just grateful that a platform like GlockApps exists.
Reason for choosing GlockApps
It works with all of the email service providers and has a much wider range of use cases.
Robert
Marketing and Advertising, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Email Marketer's Secret Weapon
The support team is kind and very responsive.
PROSGlockApps is easy to use and consistent. This software makes email deliverability and getting to the inbox extremely easy. You're able to quickly diagnosis issues and look at your data in a concise and easy to understand way. This helps fuel decision making and saves time.
CONSGone are the days of setting up manual seed accounts and managing tons of accounts, usernames and passwords! I regret not knowing about this software sooner.
Reason for choosing GlockApps
GlockApps technology saves time, money, resources. This eliminates the need to train and hire additional employees.
Barbara
Marketing and Advertising, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Finally! Emails are Getting Delivered and Opened at Phenomenal Rates!
Most of my email messages are sent to corporate addresses, and getting through firewall systems is rather difficult (sometimes downright impossible). To help establish my sending account as "safe," I had to properly setup DKIM, DMARC and SPF records. Without having experience in that, it took a little while, but the GlockApps team coached me as best as they could, and I learned some new things because of their help. Now, my messages are receiving open rates of almost 60%, which is unheard of! While some of these results may be due to SPAM filters and firewalls, my clients are experiencing greater attendance at their events. Therefor, I know that people are not only receiving the messages, but are actually opening and responding to them. I NEVER achieved open rates higher than 20% using online services such as Constant Contact, Benchmark, etc. Thank you GlockApps!
PROSI really like the control I have over the program, including the ability to send to the GlockApps Spam Test Groups. I also like seeing the metrics realtime using the online Glock Analytics program.
CONSA person needs to know a little bit about the inner workings of e-mail messaging and internet protocol in order to get the most of the GlockApps program. However, the time and effort it takes to get through the initial setup was well worth it.
Reason for choosing GlockApps
I wanted to receive better deliverability and open rates. Unfortunately, online e-mail campaign companies tend to fall short of expectations (and subscription/sending rates end up being rather costly too!).
Petr
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Choose GlockApps to monitor if you are not falling into spam
I needed to solve dynamic tracking of spam-score of our mass mailings and GlockApps was a perfect solution as it covers the most important mailbox providers. With an integration on our side, we have almost real-time view on where we we need to slow down sending to not break recipients quotas, so "goodbye overall and slow sender score KPIs", we know very exactly if our email goes to spam and can detect it in a minutes.
PROSEasy user interface, API documentation and the transparent approach in terms of knowing spamscore for each particular testing mailbox + option to add my own mailbox.
CONSWe are using the test feature (to see if message goes to spam and on which provider) which is pretty expensive now.
Reason for choosing GlockApps
Access to an API and simple functionality.
Steven
Verified reviewer
Computer Software, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2019
Easy-to-understand email deliverability testing
We can do quick litmus tests with all the clients we support to know and understand how their emails are performing. It supports all major and minor services and provides feedback pretty quickly.
CONSAPI is a bit finicky and a bit poorly documented. Would love more addresses and accounts around paid services such as Outlook 365 and G Suite.
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
So good I was tempted to give it 1 star review because I don't want to give away my secret
Precise Accurate Gives great tips Monitors all the variables of successful email marketing campaign
CONSThere is not a single thing that doesn't work. Any reasonable human can use it
Edward
Verified reviewer
Information Technology and Services, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
GlockApps saves me loads of time.
It's so difficult to know if you email server is delivering emails to your recipients inbox. GlockApps very successfully give me information as to the reputation of my email servers.
CONSI don't need to use these tools everyday, so I've opted for the pre-paid pricing model, instead of the subscription service. However, there are some options I'd like to see on the subscription service which I therefore don't have access to. So maybe a subscription tier in between.
Vendor Response
Thank you for your review! We have recently introduced the custom plan model. It allows you to build a custom plan for your needs. You can specify the desired number of credits per month and add only those options/features to your plan that you need.
Replied September 2019
Arnaud
Newspapers, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed September 2019
One of the best emailing analysing software
Easy of use, to understand and helpfull to improve the quality of my newsletters
CONSYahoo and Hotmail steps to improve quality of email sending
Tyler
Staffing and Recruiting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed August 2019
Essential Email Marketing Tool
higher open rates with major ISPs troubleshooting delivery problems testing messages to achieve inbox
PROSThe ability to check whether your email messages are getting delivery and inbox broken out by ISP
CONSsometimes questionable if the results will reflect into true inbox
Reason for choosing GlockApps
n/a
Michael
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Best kept secret in email marketing
Glock really helps ensure we get delivered directly into the inbox of major email service providers. Email is our main source of marketing. Glock has been a life saver.
CONSNothing. This software did things we did not know we needed.
Ryan
E-Learning, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
I've learned virtually everything I know about email deliverability from GlockApps and their team
Incredible. They have one of the most knowledgable support staff of any online service I've used. I've learned more about email deliverability from them than anyone else.
PROSIncredibly easy to use, great UI, and their support staff is incredibly knowledgable.
CONSI really don't have any cons, but if I had to be nit-picky, I'd say that sometimes it takes individuals on the live chat to respond, but that is a rare occurance and usually it's simply because they are diving into my GlockApps account and finding data to help me.
Joshua
Marketing and Advertising, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Great Software
The level of detail once you submit a request.
CONSIt could do with more features and further level of detail to keep up with industry changes
Yaroslav
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Very helpful service for checking the status of emails
We are running a business where our users use our product to send emails. The reliability of this functionality is essential for our users, so we needed some tools to track, whether emails sent by our users are delivered to the inbox or falling to the spam folders. The GlockApps provides us with this tracking in a nice and convenient way. We also automated this tracking, so we always have a good picture of what is going on with emails.
PROSIt is easy to set up, handy to use and provides the essential tools to track the deliverability of emails. The simplicity of the dashboard is great!
CONSProbably there could be some minor usability improvements on the dashboard.
Larry
Sports, 2-10 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2019
Life Saver
Very good, we can pin point any changes we need to make to our email server configuration to insure our emails are delivered.
PROSWe had a lot of issues with our email newsletters and notices getting to our members and customers. GlockApps provided us, and continues to provide us the insight we need to address any email server configuration changes we need to make to insure as many of our members and customers receive our emails. Highly recommended. Easy to use and monitor.
CONSI would like to see an even larger list of US email addresses for testing.
Enver
Marketing and Advertising, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Fixed my deliverability within 2 days!
Very positive and the customer service team are great & very helpful.
PROSI love how detailed the reports are, i've used a bunch of softwares and tools to help me improve my deliverability and this software is the only one that provided me with the information that solved my issue.
CONSNot much to say, it's pretty great. There's nothing on the software which I found confusing.
Mark
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2019
Improving Email Deliverability One Day At A Time
I like the ability to monitor potential deliverability issues automatically on a weekly basis, across all major email service providers.
CONSIt doesn't have all the features of the expensive enterprise tools, but that's because it's more affordable. However, you definitely get more value for your money.
Dan
Online Media, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Easily one of my best business purchases...
I've been able to significantly increase not only my own deliverability, but that of some of my clients . It's extremely cost effective, the support is outstanding, and I couldn't be happier as a customer.
PROSIt's so easy to use, quick, and gives fantastic insights as to what could be improved in order to increase deliverability. Has easily paid for itself MANY times over
CONSNothing. Even when only using the most basic features on offer, this software provides tremendous value
Adam
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Glockapps is critical
Giving marketing visibility into our delivery rates is critical. They are now making informed decisions.
PROSEase of use. Seed lists are helpful. Adding smtp accounts the speed list.
CONSSmtp accounts page is buggy, sometimes will not let me add and remove.
Reason for choosing GlockApps
Ease of use
Alex
Media Production, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2019
Great Product For Everything Email
This has been a great tool in helping us evaluate our email and looking at potential problems. We love using it and it's a huge help.
CONSNothing that I can think of. Any issue that I have is probably just not understanding the software completely.
Mathias
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Great info to increase deliverability
Straight forward with actionable insights that raises awareness of potential issues and actions points
CONSSome times tests are a little inconsistent since so many different factors affects results (bit that's just how emailing works)
Sebastian
Internet, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Great piece of software, gives a lot of important information
I'm able to monitor my mailbox reputation really efficiently.
PROSEase of use, speed of UI, intuity, design, ability to get information from most ESP's on the market.
CONSNothing much really. At the beggining, I didn't like the plan options
Anonymous
11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
4
Reviewed August 2019
Excellent inboxing tool
Ultimately, we've settled on using the "pay per test" payment model. It works well for us since we only test infrequently. However, I see that there is a time limit on how long our credits are valid for. That's unfortunate. Still, it's a better value for us than the monthly plans.
PROSGlockApps is exactly what we need to quickly and reliably check to see if our emails are being inboxed at various providers.
CONSGlockApps is a bit too pricey for us; depending on the size of your company, it might be a better fit. I mean, honestly - how often do you really need to run inboxing tests? If you have the money to spend, though, spend it!