About Gmail

Gmail is a cloud-based solution that helps businesses streamline communication across the organization via emails. It enables professionals to sort inbox messages into various categories and place emails into new tabs using a drag-and-drop interface.

Using Gmail's confidential mode, businesses can set an expiration date for messages and secure information by preventing unauthorized access. Managers can create personalized accounts for employees and view the schedule of upcoming meetings on an in-built calendar. Additionally, it offers mobile applications for iOS and Android devices, which lets users manage multiple accounts and receive automated notifications regarding new emails.

Gmail comes with an application programm...


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524 Reviews of Gmail

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February 2021

Aline from Sapphire Sales

Verified Reviewer

Company Size: 1 employee

Industry: Business Supplies and Equipment

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

February 2021

Gmail makes my business correspondence easy to manage.

Overall, Gmail meets all of my business and personal needs. I have just integrated the smtp services in my website with Gmail which stops my business emails from going into my customers spam filter. I like the options of how to set up how I view my pages and the integration with other programs make it an easy application to work with.

Pros

Gmail is my email provider for business and personal. I switch from Microsoft years ago because Gmail was an online service that I could access from anywhere. It is within the Google umbrella and makes it simple to integrate with my day to day activities. It comes with many options such as filters, various screen displays, multiple emails, forwarding, and much more.

Cons

The only con I have with Gmail is how the emails are displayed when the Conversation View is turned on. There should be more options when enabling this option. It is an option that makes STREAK CRM work better when turned on but it is not very user friendly. Most of my emails have multiple users in it so emails sometimes get lost in the shuffle.

Reasons for Switching to Gmail

When I did the switch, it was years ago and the online availability was much easier to work with than Microsoft.

March 2021

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Maisarah from Digi Telecommunications

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2021

Nothing better than Gmail

Gmail is the best email service that anyone can have. All the associate service and integration that can be done with Gmail like Google Docs or Google Meet has help me to have more power and control to help managing my daily task better.

Pros

No email hosting software has do the job that Gmail has done. Managing email, auto sign-up for website, access to Google Suite and many more can be done with Gmail account. Gmail also can be upgraded to business account, which i can have my own domain email and using Gmail email hosting service to managing all the incoming email.

Cons

Getting a customer support service from Google is not as easy as it should be. I need to email them and wait for several days for them to finally response to my email, and no option to connect to the support service by phone for my country.

Reasons for Switching to Gmail

Gmail can be connected to many other services than Zoho Mail.

March 2020

Aasis from Chargebee

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Functionality

3.0

March 2020

Reliable and easy to navigate email service

My Organization has been using Gmail for the last 3-4 years. I have been personally using Gmail since it was launched in 2005-06. For personal use, I always advocated the use of Gmail over other email service providers. On the professional front, I think Gmail is a good tool and they are making progress in the right direction. They still have a long way to go to compete with MS Outlook that is specifically used for official purposes. I believe that Gmail needs to work on its ability to showcase the email threads in a better manner, provide the flexibility to include one email in another as an attachment by simple drag and drop and finally there are a lot of options available in Gmail which are not easy to find. For example: meeting schedules, how to delay sending an email in Gmail.

Pros

1) Nudges: Gmail sends prompters for emails where a follow-up may be required. It comes in very handy especially when you have multiple emails to respond to every day. 2) Emails can easily be categorized based on the filter rules provided. It makes my life very easy since I get close to 500+ emails every day. 3) It can easily be used with other Google Suite products like Google Docs, Google Sheets etc. 4) hangouts integrated directly with Gmail makes it very easy to know who is online and directly reach out to them via chat/call.

Cons

1) You cannot embed one email inside another email like an attachment. Many times, I have to refer to another mail while talking to colleagues or client and it is not possible to include that email in the form of an attachment by just dragging and dropping the email. this feature is available in Outlook and comes in very handy. 2) When there is a lot of back and forth on a single email thread, it is difficult to follow the mail thread in Gmail since it gets clustered.

January 2021

Selena from TH road house

Verified Reviewer

Company Size: 10,000+ employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Functionality

5.0

January 2021

Gmail works for me

I use my Gmail account to make phone calls, send and receive emails and attachment I love it. I never miss an email. I am completely confident that when I send my emails or attachments that they will be received immediately. I love the Hangout option that is available with Gmail, I use that often as well. My overall experience has been a good one with Gmail and I don't plan on using any other email apps in the near future. Gmail is the easiest app to use for communicating and grouping chats and emails. It is easy to forward attachments as well.

Pros

Gmail is so easy to use. I love the extra features that Yahoo does not offer, like phone calls and hangout. When I finally discovered Gmail I deleted my Yahoo account. I like all the extra features on my Gmail account. I like the Hangout the most. I I use it for group video chats mostly for work. I have never had a delay or problem with the video chat. I even like it better than the Zoom app. Overall Gmail is the best email option for me. I check my email at least once a day and I use Hangout at least once a week. For that reason I encourage people to use Gmail for the opportunity for free communication. There is another advantage for Gmail which has helped me greatly. Gmail saves your information so it makes it easier to change cell phones, so very helpful.

Cons

I feel there are no cons with Gmail. At least not for me. I have been using it for over 5 years and have not even found a glitch. The way it is set up is much sleeker and neater than the Yahoo in witch I was using over 8 years. I do not really have any complaints I am a huge fan of Gmail. I did have to try multiple time to create my user name so I ended up using a suggested user name, it took me a while to get accustom to that so that is my one complaint about Gmail. As I stated before I have been using Gmail for years and haven't had any problems with it. I use my Gmail account daily so I haven't had to dealing with the disadvantage that people see if your Gmail is not as active, it will be shut down on you.

Reasons for Switching to Gmail

Gmail has more options and is easier to navigate.

February 2021

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Syazwani from RHB Banking Group

Verified Reviewer

Company Size: 10,000+ employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

February 2021

All i need for email

Gmail is the longest emails manager that i have use, either for personal use and business use. Throughout the years, Gmail has expended and giving better service for me especially when all the attachment file will be scanned first for any virus or malware before it will be available to be downloaded, it really help put ease to my mind.

Pros

Everyone has at least one Gmail account and i am one of them. Managing my personal email account is really easy as i can use it from my smartphone. They also has a good detection rate for spam email and i almost don't have to check my spam inbox anymore, as they really good at separating between legit and spam email.

Cons

There are not easy way to delete the email in my inbox. I have to select each of the email to delete it and no way to select everything in bulk, and delete them altogether. There are also no option to archive my email to off sites storage, everything is only accessible online and not offline.

Reasons for Switching to Gmail

Zoho Mail is outdated and not much new feature and service offered by the software.

February 2021

Khazianah from Maxis

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

February 2021

Review for Gmail email service

Using Gmail as my main email service provider is the best decision that i have done. I didn't encounter many error with this software unlike the last software that i have used. I has connect it with other service like Google Meet and Google Drive as an additional service make my work easy.

Pros

Gmail has a very easy to follow and straightforward interface for the email hub service and i don't think anyone will ever have a problem to get used to the interface. Attaching files and document is very easy and i can use its sibling software which is Google Drive to store my files, if the files is exceeding the file limit size.

Cons

The software did not refresh my inbox automatically, i had to manually refresh the tab for a new email to shown on my inbox. I don't know if it is a problem with my web browser or problem on the software side. Other than that, the search feature is not too accurate and the search keyword that i have entered didn't return the result that i want.

Reasons for Switching to Gmail

Yahoo Small Business has less feature for managing emails unlike Gmail has.

January 2021

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Norzihan from Maxis

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2021

You can do everything with Gmail

Gmail is a great email provider, whether for personal or business purposes. Using Gmail has let me access to many feature provided by Google, such as Google business, google meet and Google Drive. All that can be used for free.

Pros

There are many tools and features that are comes with Gmail and option to sign-up to other software and website with Gmail account. It is really easy as i don't have to filling my information all over again. Gmail has a 15GB of free storage to contain my email and it is more than enough to use is lifetime.

Cons

There are almost nothing to dislike with this software, except that i can't stack multiple Gmail account on the same browser tab. I need to open multiple web browser tab to log-in to multiple account, and it will only make the browser run slower because each tabs will using a lot of my computer RAM resource.

Reasons for Switching to Gmail

Yahoo email email layout is outdated and not efficient. Many spam email are not filtered and coming to my primary inbox.

February 2021

Melissa (Misi) from Jade & Loom

Verified Reviewer

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Just Works

Overall Gmail was easy to set up and use. I now have multiple accounts both personal and business that I use every day.

Pros

It's just simple and easy to use. I love that I can connect it to my own email program. I have used Mac Mail in the past and currently use Spark email. It connects easily and syncs really well. I also like that it links to Google Docs and Calendar. I like keeping so much of my info in one place.

Cons

I don't love the look/feel of gmail, but since I connect it to my own email software that isn't really much of an issue for me.

Reasons for Choosing Gmail

We choose gmail because it comes bundled with all the other google services like drive, calendar, etc. We didn't just want an email client...we wanted a whole office system.

Reasons for Switching to Gmail

We started with the basic email provided by our website host. It was fine, but it was just email and didn't always connect with different peoples preferred email software.

April 2021

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Gmail Review

My overall experience with Gmail is great because it is a very popular email application, and easy to intergrade into anything such as a mobile device, or computer. I also love that I can use it to sign in to many different web services that uses Gmail.

Pros

What I love most about this software is that it is very simple to use and navigate. The interface is very clean and each account gets up to 15GB of free space. I can use the free space to store and send anything I want. I also love that I can instantly chat with someone inside my email account.

Cons

What I list the least about this software is that it has no ability to forward only a specific email to another email account, instead if I want to forward an email to another account I have to forward every email that comes into another account which is kind of annoying.

Reasons for Switching to Gmail

I made the switch because Yahoo has too many advertisements and has little storage compared to Gmail.

February 2021

Amanda from cherry hill programs

Verified Reviewer

Company Size: 10,000+ employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Good email to use

I am able to communicate with my employer as well as family through this app.

Pros

I like that I can receive emails on this app for free. Its a good way to communicate among the world wide web.

Cons

There really isn't anything that I don't like about this app. I've had nothing but good experiences with this email app.

Reasons for Switching to Gmail

Because Gmail was more up-to-date and efficient.

April 2021

Fabian from McDonalds

Verified Reviewer

Company Size: 201-500 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2021

A good choice for everyday life

We always use Gmail in the company when we send private messages with files or when we synchronize our appointments. The good thing for me is simply to use the saved signature. Gmail also has a large storage tolerance.

Pros

Here is my opinion on Gmail. I have been using this e-mail provider several times a day and as my main e-mail address for 14 years. I think this email provider has all the functions I need in everyday life. I can send emails quickly, whether with a laptop or my smartphone. The app and the Gmail provider allow me to access it from anywhere and simply offer me the opportunity to be flexible. What also excites me is that when I access another device I am notified immediately whether I am the user or someone else. If you look at the user interface it is very well sorted and has all the functions I need. I can save a signature or attach a file with just one click. The emails are also sorted into important advertising or social networks right at the inbox, which makes it easier to have an overview. I also use the function of receiving reminder emails for appointments, which is very practical and helps me to remember appointments. I would always prefer this provider for its simplicity and features. Gmail also has a large storage tolerance.

Cons

One of the negative aspects of Gmail is that it shares data with Youtube. Furthermore, I find it very difficult if you want to delete an email address. I had to remember the password from 15 years ago to log in and then delete my account, there was no backup email address.

Reasons for Switching to Gmail

The Yahoo provider kept hacking and the storage limit was very low.

April 2021

Nate from Exchange Bank

Company Size: 201-500 employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

2.0

Functionality

5.0

April 2021

Best free email software available

Overall, Gmail provides the best features and functionality over every other email application/service I've used. If it has good competitors, I either haven't found them or they cost money.

Pros

Gmail has been my go-to email for about 15 years now and I've been looking for replacements. It has more advanced functionality like search operators while not feeling bloated and unnecessary like Outlook. One of the best features Gmail provides is the ability to attach large documents thanks to their incorporating of Google Drive. It does mean that your file is now "on the internet" but the convenience of this is tremendous. No more 20MB file size limitations from nearly every other platform.

Cons

There are two things that stand out to me that Gmail could potentially improve upon. I prefer my email to be a stand-alone app and not restricted to a browser tab. Email is important enough in my day-to-day that a notification in my taskbar when I receive a new email is exceptionally helpful. I've attempted to use other email applications to sync with my Gmail but their features aren't as strong (seriously guys, search operators). Another potential annoyance is email threading... which comes with pros and cons. The feature can be turned off in settings which is nice but I do wish Gmail dealt with threading better. If I'm in an email chain and go back to respond to email 4 out of 7, my reply is tacked on as email 8 rather than a separate thread entirely. Then if somebody replies to email 7 it's tacked on at the bottom as email 9... it becomes a mess. Some sort of feature of splitting threads would be helpful.

April 2021

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WILFRIED from Self-Employed

Verified Reviewer

Company Size: 1 employee

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Gmail Review

It is rather simple, the fact that I have been using it for over 7 years now is one of the evidences that it does quite well his job. So, a part from the little cons I mentioned, it is a great application.

Pros

The Gmail software is a straightforward application for sending and receiving mails, communicate with other people with an interface that is very much simple. It's also one of the most used applications all over the world. In fact, for business matters or to send a message to a higher company or administration, you might want to use Gmail to text. So, it comes into the line of one of the most important and indispensable mean to professional exchanges. What I would call the "Gmail dashboard" with the three options which are : Primary, Social and Promotions are well set for a better detachment of the e-mails we received.

Cons

Like all other software products, there are certain things to improve about Gmail for a better use. First point, let the user organise his mails so he can decide what kind of email is important to him and set it in the important folder. Second point, when using Gmail online with the computer, whenever I read a message, it is not marked as "already read". I mean when you haven't read the message yet, it is in bold and after reading it, it should no longer be in bold so you can recognise you have already read such a mail, but it's not the case and it's very difficult to get over it. Last and final point, a part from the "meet" service, it would be better to have the possibility to have voice or video calls with our exchange partners.

March 2021

Takara from Self-Employed

Company Size: 1 employee

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2021

Gmail Review

I have used Gmail for over ten years and still have my original account. What can I say- I just love it! It is one of the few things I have not upgraded from, instead, It has adapted to the ever-changing world of technology. In my many years of using this email for work, school, and personal- I am still impressed and fascinated with all they continue to do to improve it for our benefit. They (Gmail Team) do help and care for their customers (us) I have experienced issues that were taken care of fast and effectively- almost to my amazement sometimes. Nothing is perfect but Gmail is practically flawless in that respect. I would definitely recommend it to a friend but they are probably already enjoying it as well.

Pros

Gmail is one of my favorite and most used email servers for business and personal use. Its interface is easy simple to use, widely accepted and from my experience- Safe. Gmail and google services have made integration remarkably simple at this point. Moving files, exchanging calendars, sharing data and photos, starting/closing emails, etc. I have been using Gmail for over 10 years and it has a lot of space and the price is outstanding–Free. I have observed over the years numerous email-server companies fail by offering way less in features and protection than Gmail for a “low” monthly fee. I am a witness to the growth and simplicity of its platform. In my top 5 emails for everyday uses.

Cons

There are not very many things I do not like about this email but over the years here are a couple of things I have noticed that do bother and/or concern me. Privacy and Data Collection- Adwords are everywhere- and the reason is because of the information they are fetching from the first time you use any Google product. I am not an expert on this but I’m pretty sure if when I make purchases online- For example, I purchased “flour” - then I start seeing “flour” ads in my email or home screen or search results for something non-related- I used to think it was a coincidence until I read up about the privacy guideline of the said “free” cost. So that being said- With business concerns- to start out it is great for getting your feet wet. But with all the data privacy breaches and leaks- better off keeping sensitive/private data to a different type of email server. My second peeve is that you can back up or download your email and at any given moment, similar to bitcoin, google servers could crash and there’s nothing you could do about it. There is no backing up unless you are making paper copies of emails and pertinent data. So, I found it unreliable in the sense of organization and using it as a real business email. The day-to-day tasks are a breeze – but the idea of losing business-related data – would keep any responsible adult up at night. That's where the encrypted email servers win.

Reasons for Switching to Gmail

It was slow. I wasn't able to use it everywhere and with practically all software and apps. The email was slow to arrive and customer service was not that great.

March 2021

Daniel from Mable

Company Size: 201-500 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Gmail: A Solid Email Service

Gmail is one of the best email services on the market and it is incredibly popular. Although Gmail is already very powerful for personal use, for businesses, Google Workspace may be more suitable, as it has appealing features like 30 GB of cloud storage, custom email addresses and video conferencing for up to 100 people. All this for $6 per month, per user. You can even get an even more premium version for $18 per month. Even, with all these pricing differences the free version of gmail has essentially the same features as the paid plans, which I really like. 

Pros

To begin with, smart compose is an exceptionally well made feature that speeds up email composition greatly. They are tailored to each person’s personal writing style and for me, smart compose provides helpful suggestions that I often use. Furthermore, it is possible to personalise this feature even more in Gmail settings. There is also a nifty feature called nudges which show up on the top of your inbox to remind you to reply to an email, or follow up on an email. This really helps me stay on top of my emails and to not forget to reply to emails. Gmail also has powerful integration with other Google applications such as Keep, Hangouts and Meet. This keeps my work all in one place which is very convenient. I can even reply to emails from Google Docs! Finally, I truly appreciate that Gmail is very good at blocking spam and dangerous scam emails. I have received virtually no spam email and when I check my spam folder I can see countless emails that have been filtered. It is also much easier to mute/unsubscribe from an email on gmail compared to other email services such as Outlook.

Cons

For some people, using the Google workplace is less appealing than competitors like Office 365, and so applications like Outlook may be more suitable for these people. There are also some privacy concerns, as Google takes note of what messages you open, what you send to spam etc. , for targeted advertising. Overall, these tradeoffs are worth it for me and I continue to use Gmail after many years.

March 2021

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

March 2021

User friendly

I use gmail daily for personal and business cases. I use it as a third party for a lot of applications as well. Gmail has the most secure way to sign in. My all software accounts connected to my gmail account

Pros

Gmail is the most user friendly email app. Firstly, I like how it sorts emails into promotions, important or spam. Another good feature is, when you have never opened an email it knows that you never opened it and it offers to unsubscribe from that senders emails. If you have received an email but haven't replied yet, it reminds you that few days ago you got that email and tells you if you want to respond. Other than just emailing, it has different features like to make a video meeting or like chatting. Overall the app is very friendly in both mobile and desktop form.

Cons

Only cons is when you want to delete or to move all the emails from the same sender there is no option of “select all from that sender” .i wish you can select all emails from the same sender. It would help you while deleting all emails from the one sender.

Reasons for Switching to Gmail

I found gmail is more professional

March 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

March 2021

GMAIL - the best email service there is!

I love Gmail and highly recommend it to anyone who needs to communicate via email for work. Gmail continues to expand with new options for ease and convenience. Gmail is one-stop place for most of my work necessities. It's great for storing information and documents, creating documents in Word, organizing your life with Google Calendar, easily attaching documents with Drive, and helping me create market reports with Google Spreadsheet. Bravo!

Pros

I love Gmail because it is so user-friendly and helps me to organize all of my business emails. I use Gmail every day and all of its other extensions such as Drive, Word, Google Chat, and Business. There are so many settings that allow me to filter, organize and keep my inbox functional and clean. I'm a real estate agent and between my Gmail on my desktop or laptop and on my phone, I'm able to quickly respond and communicate with my clients. I can easily customize my email signature, set away email responses, filter my emails and spam, and keep my calendar organized. I remember back in the day when you had to be invited to use Gmail and I love how Gmail has evolved over the years to be the most dependable and functional email program to use on all platforms. There are also levels of security which I highly appreciate to keep my email from being hacked. Gmail has made my life much more convenient and I highly recommend it to anyone who needs to use an email system especially for work/business.

Cons

The amount of space for my email. I need more space! My email gets blown up on the daily. That's my only complaint otherwise, Gmail has made my business communication experience exceptional. The only other extension I think Gmail would add to their business side is a PDF editor!

Reasons for Switching to Gmail

Gmail makes my business life just so much easier!

April 2021

Justin from Waynesburg First Assembly

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Why use any other email service?

Great. Been a gmail guy since the early 2000s perfect app for connecting to all your google applications

Pros

It connects with everything google. It's easy to integrate with everything I already do. I can log into another device with my gmail account. Outstanding.

Cons

There isn't very many negatives. I feel like we could organize the emails better. Set folders and tags easier and I wish it integrated better with the apple mail app.

Reasons for Choosing Gmail

Price and the ability to integrate with other google applications. Love the google calendar with it also.

Reasons for Switching to Gmail

Gmail is better

March 2021

Ciara from Consultant

Company Size: 1 employee

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

3.0

Functionality

5.0

March 2021

Best service for ALL email needs

Gmail helps to provide clear communication to team members.

Pros

Software is simple and easy to use with a lot of options to meet diverse communication needs. Many other agencies also uses gmail so communication doesn't have to be "manipulated" in order to fluidly with others.

Cons

Some features are at the discretion of the company on whether they will continue to offer any special features whether you like it or not. Limited data privacy that results in receiving tailored ads.

Reasons for Switching to Gmail

Ease, flexibility with how software is used and cost-free

April 2021

Nawal from Personal

Company Size: 2-10 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

April 2021

Gmail is essential.

I like gmail, I use it all the time and will always recommend it.

Pros

I like the professional look of Gmail. I like the integrated features that it has. I love the fact that I can organize my email in folders, that I can link my appointments to the Calendar, to my To Do list. The fact that you can access all the applications of G-Suite from your email. I used yahoo before this, and hotmail but I will not go back to them. I feel those two apps do not have the professional aspect of Gmail.

Cons

What I least like about gmail is the space limit. I use google photos and that space will eat most of my gmail storage. As a faithful user of gmail I wish I had an option to have more space. I checked lately, and there is not an option for a lifetime storage. You can only pay monthly or for a year or so but not for more. Which forces me to use other apps like Mega... but that does not work either... so I need to resort to a physical drive and this is not always reliable. Another minus, is that one person with an email will receive emails meant to be sent to another user. To be specific, if a user's email is xyz@gmail.com and another user's email is x.yz@gmail.com, then the first user will receive all emails sent to the second. I worry because some emails contain confidential or legal information and a complete stranger get access to it because of this problem. Gmail need to fix this!

Reasons for Switching to Gmail

Because gmail is more professional from my perspective.