Google Workspace vs HotSchedules
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.3 / 5
Value for Money
4.6 / 5
4.1 / 5
Customer Support
4.3 / 5
4.2 / 5
Functionality
4.6 / 5
4.3 / 5
Last Review Written
October 2, 2024
September 4, 2024
Pros/Cons
Pros
- G-suite support was outstanding, I was able to create my domain and website seamlessly, customer service is supportive and available to guide you through every step.
- The Gsuite is very easy use and offers a good amount of features. Implementation and use was simple and I am very impressed with how helpful using this was to my productivity and day-to-day.
- This software is a flexible and innovative solution for people and organizations that want to grow. Inside are productivity and collaboration tools, perfect for all ways of working.
Cons
- Terrible layouts, and awful (dangerously poor) support. Hard to access support and when you do they do more harm than good-do not trust that they know what they are doing.
- The biggest issue I have with GSuite is it's terribly confusing to figure out how to log in if you have multiple Gmail accounts.
- Frustrating "enhancements" that miss the mark and leave you scratching your head as to why Google didn't foresee the obviously omission or weakness.
Pros
- I like the ease of service, and the willingness to help from customer support. I have always used the software since I have been in the industry, and I appreciate the product consistency.
- I also enjoy the creation of House Shifts to help meet projected labor needed. There are some cool reporting functions and the Broadcast feature is great for company-wide announcements.
- Great reporting and review. Awesome scheduling at ability to forecast sales and labor.
Cons
- The only complaint I have about using this software is that there is no way to know if the person you sent a message to saw the message.
- Horrible experience, cannot get customer service to assist us in restarting service that has been interupted or correct verification processes. Delaying our hiring process and reopening of business.
- The only downside to this software is the cost for the app.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
