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Google Workspace vs Intranet Connections

Google Workspace vs Intranet Connections

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Overall Rating
4.5 (55)
Ease-of-Use
4.6 / 5
4.2 / 5
Value for Money
4.6 / 5
4.5 / 5
Customer Support
4.3 / 5
4.6 / 5
Functionality
4.6 / 5
4.3 / 5
Last Review Written
February 10, 2025
August 30, 2023
Pros/Cons
  • Pros

  • G-suite support was outstanding, I was able to create my domain and website seamlessly, customer service is supportive and available to guide you through every step.
  • The Gsuite is very easy use and offers a good amount of features. Implementation and use was simple and I am very impressed with how helpful using this was to my productivity and day-to-day.
  • This software is a flexible and innovative solution for people and organizations that want to grow. Inside are productivity and collaboration tools, perfect for all ways of working.
  • Cons

  • Terrible layouts, and awful (dangerously poor) support. Hard to access support and when you do they do more harm than good-do not trust that they know what they are doing.
  • The biggest issue I have with GSuite is it's terribly confusing to figure out how to log in if you have multiple Gmail accounts.
  • Frustrating "enhancements" that miss the mark and leave you scratching your head as to why Google didn't foresee the obviously omission or weakness.
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  • Pros

  • Also the tech support is fantastic, with willingness to help with questions, issues, and upgrades.
  • Cost, Ease of Use, Support is always great with real people who actually work there. The extensibility of the product is fantastic.
  • The software is relatively easy to use, and the tutorials are good. Tech support very responsive and helpful during the upgrade process.
  • Cons

  • The options for the user-facing site are so limited. It looks really dry and boring.
  • I also miss having a broken link checker. These are more minor personal preferences and does not deter me from the product.
  • The user experience on this product is SO Difficult.
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Pricing Range
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$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos