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Google Workspace vs Zoho Mail
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.4 / 5
Value for Money
4.6 / 5
4.6 / 5
Customer Support
4.3 / 5
4.4 / 5
Functionality
4.6 / 5
4.4 / 5
Last Review Written
March 20, 2025
March 6, 2025
Pros/Cons
Pros
- G-suite support was outstanding, I was able to create my domain and website seamlessly, customer service is supportive and available to guide you through every step.
- The Gsuite is very easy use and offers a good amount of features. Implementation and use was simple and I am very impressed with how helpful using this was to my productivity and day-to-day.
- This software is a flexible and innovative solution for people and organizations that want to grow. Inside are productivity and collaboration tools, perfect for all ways of working.
Cons
- Terrible layouts, and awful (dangerously poor) support. Hard to access support and when you do they do more harm than good-do not trust that they know what they are doing.
- The biggest issue I have with GSuite is it's terribly confusing to figure out how to log in if you have multiple Gmail accounts.
- Frustrating "enhancements" that miss the mark and leave you scratching your head as to why Google didn't foresee the obviously omission or weakness.
Pros
- Overall, the best of this product is offer you great words and target selection for the marketing mail strategy. It's offer us the best potential customer that we could get on the mailing.
- The best part is that the support from the team is excellent; fast response and they pretty much always have an answer for me immediately.
- I have had two other e-mail hosts and Zoho has been the best so far. Their prices are very good, their support is amazing.
Cons
- The biggest con I find in Zoho Mail is that sometimes its spam filters fails to classify what is spam and what is not.
- Adding and setting a new email domain with this software is very hard and confusing for the first time i am trying to do it.
- It keep showing error and can not correctly even after i am following the instruction that they provide in the manual.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
