GrowSurf Software

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Find out more:

PriceDemo

About GrowSurf

Referral program software for tech companies. GrowSurf enables administrators to automate customer acquisition processes for B2C and B2B tech-based companies. Built for B2B and B2C tech companies (B2B SaaS, enterprise, B2C subscriptions, financial services, online education, online insurance). Launch a customer referral program today to unlock sustainable organic growth. Leverage your existing customer base by offering incentives that spark word-of-mouth referrals....

GrowSurf Pricing

GrowSurf offers two different pricing options: Our Done-For-You Solution is for established businesses that want a turnkey referral marketing solution. ROI and success are delivered, along with a white-glove setup and implementation experience. Contact us for pricing. GrowSurf self-service plans are for tech startups that want an out-of-the-box referral program and manage it themselves. Plans start at $200/month. Free trial, no credit card required, cancel anytime.

Starting price: 

$200.00 per month

Free trial: 

Available

Free version: 

Not Available

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Referral software for B2C and B2B tech companies.

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GrowSurf User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 27 reviews

User Profile

Max

Verified reviewer

Company size: 11-50 employees

Industry: Fund-Raising

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2020

Affordable, turnkey, feature-rich referral software

Growsurf made it incredibly easy to launch a referral program for our new and existing users and website visitors. We considered a wide array of options and Growsurf was by far the best value for money.

Pros

We appreciate the flexibility offered by Growsurf, combining the best of an "out-of-the-box" solution with a large number of settings and customizations that give us control over the referral experience from start to finish. We ran into a technical challenge during setup, and the team was very quick to respond and help out.

Cons

Some of the UI/UX could be improved, but we were able to customize the stylings on our website to our liking.

Reasons for choosing GrowSurf

Growsurf offered the same or better functionality at a much lower price point.

Alex

Company size: 2-10 employees

Industry: Education Management

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2021

After a lot of research, GrowSurf was the perfect fit

We don't regret choosing GrowSurf. Their team is super responsive. Even though we're a tiny company and barely make them any money, they did a complete audit of our campaign, offered very helpful and thoughtful suggestions for improving things, and generally they seem to really care about all of their their users/clients no matter how small.

Pros

GrowSurf manages everything to do with the referral program, so we didn't have to bring in our tech team except for 5 minutes to paste a small piece of code into our site. The savings from that alone make our choice to go with a 3rd party well worth it. The widgets they have to embed on our own landing pages, and the ability to customize and style these to match our brand 100% were especially useful.

Cons

The help documents could be slightly more explicit, but really just slightly...

Reasons for choosing GrowSurf

Pricing was a big factor — GrowSurf is great value.

Uros

Company size: 11-50 employees

Industry: Automotive

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

March 2021

Certain issues and wasn't a good fit for us

We tried the software for a long time but were just not able to make it work like it should for us. Technically there were often issues and when it worked it just wasn't effective enough in our case.

Pros

The way the software works is pretty straight forward. Setup is easy, fairly easy to keep track of stats as well.

Cons

We had technical issues with the tangocard integration and also the pricing model (the way it tracked users) just wasn't a good fit for a refer a friend program with lower engagement.

Response from GrowSurf

Hey Uros, I'm sorry that it wasn't a good experience for you, but I appreciate your feedback. We worked with Tango Card's team to confirm the issue was that your account needed funding. We followed up with you, but didn't hear back. (Your GrowSurf Tango Card account is separate from any existing Tango Card accounts you have) It also looks like we were able to resolve the bugs you reported as well, but please let me know if that wasn't the case. Thanks again for your feedback -- we'll work extra hard to address the issues you brought up. -Kevin

Replied March 2021

User Profile

Gabriella

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Computer Software

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

September 2019

Great software to help us start our first referral program

Pros

I love how easy it is to configure your program, the setup goes through easy to understand steps with helpful hints -- the entire setup of the program took me about a day and I needed minimal help from a developer (just adding some code to a few pages) which was great. Also, the support is incredible! Support reps are super responsive, have great answers and every problem I've had has been resolved. Finally, since we were just piloting a program and weren't too sure on the success I really like having the ability to be billed monthly, and GrowSurf was the cheapest option without having to give up functionality features we wanted.

Cons

The functionality is a bit limited (however I am at the starter plan), it would be nice to be able to customize the emails sent to participants and referrals within the Growsurf application. Currently you need Zapier for a few things, which is fine, but would be nice to be able to do it all through one platform!

Reasons for choosing GrowSurf

Because we were just launching our referral program, we wanted a tool that let us start small with the ability to grow and be billed monthly. All the other softwares were clearly for establishing programs and the price point was far too high for our needs. GrowSurf was perfect for building out of our program and being able to make changes quickly.

Anonymous

Company size: 2-10 employees

Time used: Less than 6 months

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2019

Rewards of All Types Under One Single Platform

My overall experience with the software and the support team has been great. The software is responsive and the team is always accessible​ to answer questions and receptive to feedback from their users.

Pros

Motivating people to refer you more clients is not an easy task because different people value some rewards more than others. What I like the most about Growsurf is that I can create single-sided, double-sided, leaderboard and milestone type rewards. The second thing I like the most is that it detects fraudulent entries which help​ you capture real referrals and reward only those that deserve it.

Cons

The onboarding guide can be better and it could have more templates to setup campaigns​ faster.

Reasons for choosing GrowSurf

At the moment, GrowSurf seems like a better fit plus it offers more value for the money.

Reasons for switching to GrowSurf

This software makes more sense for small businesses. Viral Loops is great but it is not as practical for my specific use at the moment.

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