The software is extremely unreliable, half of the time you get server errors or the whole platform is down. There is also very little customization built into the platform.

I enjoy HUG quite a lot. I think it leads by example and is easy to use.

The current library features are clunky and slightly difficult to use.

You really have to learn the back end of higher logic to make changes which can be very confusing.

I love how easily configurable this platform is and how extensively I am able to customize our brand through customization.

We chose to integrate directly using  activity sync and I am excited to see how these two products are able to work in tandem to drive behaviors and engagement.

They went above and beyond to understand our needs and help us develop the platform that worked for us. I would highly recommend Higher Logic an their team.

The lack of knowledge base will leave you cobbling together different features to try and create one.

I truly enjoy it and hope that our users expound upon it and that it becomes a huge part of our member value and communication strategy.

Ease of use, team members, sales process and implementation timeframe.

Launching online communities through Higher Logic has been a great decision for our organization. It has allowed our members big and small to engage with their peers.

The addition of the HL community has  been a great service and value to our members. Pros definitely outweigh the cons.

Great product, but could use more guidance and project management during implementation.

Would appreciate more features without add on costs.

Our community has been a success from day one and has been a great addition to the benefits we offer our customers and to our marketing program.

The Higher Logic team were so hands-on and helpful during our training, implementation and execution.

Since it's a hosted platform, you benefit from all of the investments that they make in the platform and the technology.

I love the integrations with our AMS and LMS. Unlimited flexibility with design.

It’s the best professional level software for any office or school. Very reliable and super user friendly.

I grew up with this software, it was taught to me at school and I thought it was the only way to do things. I was in love with Microsoft 365, its useful, accessible and easy to use tools.

I love that the programs integrate seamlessly and can store files online in the SharePoint platform for ease of use when sharing documents for collaboration.

It's very easy to use and the fact that you are able to not only switch between them very quickly and seamlessly, but the fact that they integrate with one another is amazing.

Overall experience is great start from installing to using and updating yearly in the organisation. It just takes care of its own when it comes to updating which is great.

It is terrible on mobile or even if you just have the admin panel taking up half of your screen. Can be frustrating to work with.

The overall suite is nice to collaborate with fellow employees on specifically Microsoft Teams is amazing for collaboration.

My overall experience is good  I would recommend this program to everyone. I have had a positive experience  with this program.

If I have no internet connection then I an not able to access anything which can be frustrating if I am out somewhere with no connection.

My experience with Microsoft 365 has been great. I really like using the software because it helps me with business letters and eeseach.

It's nice to have a one-stop-shop for all of your needs. That makes it super helpful because it works across platforms.

Non profit pricing is excellent. Love the Office 365 Exchange much better than on-site.

Customer Service is included in the cos,  I have had to call them a couple of times and have been taken care of by a real person and they have resolved whatever issue I was having.

Everything you love about the disk version of Microsoft but in the cloud. Super easy to use, super easy to share - and you can plugin in Grammarly.

I like some of the apps that you can integrate with the system. They are superior and more advanced.

There are many things that I love about this program. The price point is fantastic, especially considering all the resources you get for a small monthly fee.

It's super easy to setup for my employees. I get the peace of mind they are using the best.

And all includen in the same plan. I use it in my work space and its amazing, the flexibility and the integration is amazing.

I like the ease of use of Office 365. It is a great value for the money and helps me keep all of my business information easily accessible.

The auto quarantining is a bit aggressive and sometimes has false positives. As an admin I can release them so no email is lost, but still a bit annoying.

I love that they offer Office 365 for free to use, and I love the ease of most of their apps, such as Microsoft Word, and a few other docs.

Doing the same search query on desktop vs. browser will consistently return different results, which is particularly frustrating. The calendaring system has also gotten worse over the years.

The overall experience has been wonderful. Even the customer support was a pleasant surprise, compared to others.

It was a godsend to have 365 in place, because I was able to move my business out of the office as needed during the more challenging springtime, and now have the option to work from home as desired.

The microsoft suite is amazing because it is compatible with pretty much everything now. Making documents is great because it has review things where you can send things to other people.

Microsoft Support is horrible and it takes an incredibly long time to get through to them if you have a problem.

Overall Microsoft 365 is an amazing product with great features and wonderful customer service.

The customer service staff is amazing and well trained. My experience with Office 365 has been amazing and I will continue using this product.

It’s been a great product and I like having mag programs to get various jobs done. Price point is good and quality is great.

The worst thing would be that its hard to recover lost excel documents as they don't show in recent workbooks.

I love that this program is very easy to use and has lots of functionality. I also love that there is a place to find answers when necessary.

Great suite of products. With Excel, Word, and Outlook being at the forefront of the great softwares that are part of office 365.

Ease of use and the ability to communicate and share your screen with coworkers. Great part of the Office 365 suite.

US Dollar

Purpose-built for associations, Higher Logic Thrive is a powerful yet simple member experience solution. Built on nearly 20 years of serving associations, Higher Logic Thrive makes finding, engaging, renewing, and communicating with members a breeze. Plus it’s easy to use and ready to go, right out of the box! 

The Higher Logic Thrive portfolio contains three products:  

Higher Logic Thrive Platform is a holistic member experience solution containing a dynamic community, powerful marketing processes, and member management capability, all fused together. Streamline staff workflows with one single, integrated solution for finding, engaging, renewing, and communicating with members. 

Higher Logic Thrive Community makes deep member engagement a reality. Provide a personalized member experience, grow their investment with you, and strengthen member retention – all while learning from their activity in the member community. 

Higher Logic Thrive Marketing powers one-off emails and fully automated email campaigns with our easy-to-use marketing software built to help you reach your goals. Send personalized, scalable, and targeted communications that reach your audience with the right message at the right time.

LongDescription

Engagement Tracking

Multi-Channel Marketing

Access Controls/Permissions

Activity/News Feed

Communication Management

Group Management

Contact Management

Ideation

Content Management

User Profiles

Data Security

Discussions/Forums

Membership Management

Multi-Channel Communication

Media Library

Social Media Integration

Workflow Management

Moderation

Blogs

Event Management

Community Management

Advertising Management

Event Calendar

Website Management

Reporting/Analytics

Widgets

Feedback Management

Social Promotion

Gamification

Task Management

Document Management

Member Directory

Commenting/Notes

Surveys & Feedback

User Management

Personalization

Document Storage

Activity Tracking

SSL Security

Single Sign On

Calendar Management

Customizable Fields

Data Import/Export

Forum / Discussion Board

Mobile Access

Filtering

Real-Time Notifications

Email Reminders

Email Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Chat/Messaging

Customizable Templates

Customizable Branding

Contact Database

Drag & Drop

Tagging

Third-Party Integrations

Online Forums

@mentions

Knowledge Base Management

AB Testing

Marketing Calendar

Campaign Segmentation

Email Tracking

Landing Pages/Web Forms

Customizable CTAs

Dynamic Content

Drip Campaigns

Multi-Campaign

Template Management

Email Distribution

Email Marketing

Real Time Data

Marketing Automation

Event Triggered Actions

Visual Analytics

Customization

Segmentation

Website Visitor Tracking

Conversion Tracking

Campaign Analytics

Customizable Forms

Campaign Management

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Higher Logic Thrive

In Person

Live Online

Webinars

Documentation

Videos

Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint.


Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud collaboration and email hosting.


Catering to businesses and homes, Microsoft 365 can be accessed via web, iOS or Android operating system. It also provides on-premise solution for enterprises. Support is provided via email, phone and an online help desk. Pricing is per user per month.



File Management

Document Templates

Meeting Management

Email Monitoring

Two-Way Audio & Video

Presentation Tools

Project Templates

Data Synchronization

Templates

Calendar/Reminder System

Team Calendars

Document Capture

Brainstorming

Office Suite

Collaboration Tools

Room Booking

Full Text Search

Scheduling

Offline Access

Multiple Projects

File Transfer

Email Templates

Audit Trail

Version Control

Notes Management

Booking Management

Two-Factor Authentication

Address Book

Real-Time Updates

Video Support

File Sharing

Multi-User Collaboration

Data Visualization

Reminders

Multiple Format Support

Response Management

Inbox Management

Document Automation

Multi-Language

To-Do List

Conferencing

Remote Access/Control

Appointment Management

Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month
Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month
Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month

Higher Logic Thrive vs Microsoft 365

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