Higher Logic Thrive vs Salesforce Sales Cloud

RATING:

4.4

(97)

Higher Logic Thrive has 97 reviews and a rating of 4.36 / 5 stars vs Salesforce Sales Cloud which has 18381 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (97)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
July 19, 2022
June 14, 2024
Pros/Cons
  • Pros

  • I love how easily configurable this platform is and how extensively I am able to customize our brand through customization.
  • We chose to integrate directly using activity sync and I am excited to see how these two products are able to work in tandem to drive behaviors and engagement.
  • Cons

  • The software is extremely unreliable, half of the time you get server errors or the whole platform is down. There is also very little customization built into the platform.
  • The current library features are clunky and slightly difficult to use.
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  • Pros

  • I love that you can add so many different modules or even design your own with some effort but very little cost, for a nonprofit that is great.
  • Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.
  • Cons

  • It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.
  • There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.
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Pricing Range
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$
$
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$
$
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Product Demo
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Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos