--- title: "HighLevel Software Reviews, Demo & Pricing - 2026" description: "Review of HighLevel Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/marketing/highlevel-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / HighLevel Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/marketing/highlevel-profile/reviews/)[Alternatives](https://www.softwareadvice.com/marketing/highlevel-profile/alternatives/) # HighLevel Review From $97/month Free trial 1 plan Wondering if HighLevel is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview HighLevel 4.2 [(89)](https://www.softwareadvice.com/marketing/highlevel-profile/reviews/) Pricing Starting at $97.00 per user per month ### About HighLevel HighLevel is an all-in-one platform that offers a range of tools for marketers and businesses. The platform includes features such as lead capture, automated messaging, appointment scheduling, and pipeline management. It also provides options for creating websites, landing pages, and surveys. HighLevel allows users to consolidate various marketing tools and streamline their workflow. The platform offers additional features like AI-enabled conversation management and membership areas for creating communities or offering courses. With a focus on user support and community-driven development, HighLevel aims to provide marketers with the resources and support they need to grow their businesses. Pricing plans are available starting at $97 per month. Wondering if HighLevel is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## HighLevel User Interface ## Popular HighLevel Alternatives Main Product HighLevel 4.2 [(89)](https://www.softwareadvice.com/marketing/highlevel-profile/reviews/) Ratings Breakdown - 3.71Ease of use - 4.02Value for money - 3.72Customer support - 4.24Functionality Pricing Starting at $97.00 per month Get Price Alternative Product [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) 4.5 [(4482)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.39Customer support - 4.36Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18806)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(6994)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/) 4.8 [(622)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.78Value for money - 4.80Customer support - 4.69Functionality Pricing Starting at $250.00 per month Get Price Alternative Product [Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/) 4.7 [(742)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.72Value for money - 4.49Customer support - 4.49Functionality Pricing Starting at $7.00 per year Get Price ## HighLevel Pricing and Plans Starting price: $97.00 per month Free Trial Free Version Basic $97.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## HighLevel Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of HighLevel Access Controls/Permissions Activity Dashboard Activity Tracking AI/Machine Learning Alerts/Notifications API Automated Responses Automated Scheduling Autoresponders Calendar/Reminder System Calendar Sync Campaign Analytics Campaign Management Campaign Tracking Client Database Compliance Management Confirmations/Reminders Contact Database Contact Management Conversion Tracking CRM Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Data Import/Export Data Visualization Document Storage Drag & Drop Electronic Signature Email Campaign Management Email Marketing Email Templates Engagement Tracking GDPR Compliance Group Scheduling Interaction Tracking Internal Chat Integration Keyword Tracking Landing Pages/Web Forms Lead Capture Lead Generation Lead Management Lead Qualification List Management Marketing Automation Mobile Access Mobile Coupons Multi-Channel Data Collection Multi-Location Online Booking Online Payments Opportunity Management Performance Metrics Pipeline Management Polls/Voting Recurring Appointments Referral Tracking Reminders Reporting & Statistics Reputation Management Response Management Review Monitoring Sales Reports Scheduled Messaging Search/Filter Sentiment Analysis Shortcodes SMS Messaging Social Media Integration Subscriber Management Template Management Text-to-Win Third-Party Integrations Website Analytics ## HighLevel Integrations Stripe Integration rated 4.8 from 13 reviews Google Ads Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review Zoom Workplace Integration rated undefined from -1 review ## HighLevel User Reviews ## HighLevel customer ratings - Overall rating: 4.2/5 - Total reviews: 89 ### Rating distribution - 5 stars: 51 reviews (57%) - 4 stars: 22 reviews (25%) - 3 stars: 4 reviews (4%) - 2 stars: 3 reviews (3%) - 1 star: 9 reviews (10%) ### Secondary ratings - Ease of use: 3.7/5 - Value for money: 4.0/5 - Customer support: 3.7/5 - Functionality: 4.2/5 --- ### Highlevel is the BEST All-In-One Platform! - Overall rating: 5/5 - Reviewer: Jeanette D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Once again, I LOVE Highlevel! I am a solopreneur and I don't consider myself tech savvy. Highlevel makes me look good because I was able to use their training videos plus their YouTube channel and build my own website, create my workflow automations, create my pipelines, and build my course memberships. Customer support has been more than willing to help me and they always have a solution. Highlevel is super user-friendly and doesn't require an IT degree or coding to create websites or landing pages. Yes, there is a learning curve because the platform is so robust. However, once I started working in the platform every day, it was very easy to navigate through and very intuitive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I LOVE Highlevel! It does everything! Seriously. Before Highlevel, I had a platform for my website with a CRM. I had a platform for my online scheduling. I also had a platform my EMR. Highlevel replaced all of that. Highlevel is my website, my CRM for texts and emails, my landing page for my products, my dashboard tracker, my membership course creator, and eventually it will be my scheduler and host my online Shopify store. Highlevel allows me to do everything in one place + it is HIPAA compliant. It integrates with Twilio, Google, Stripe, and Shopify +more! Customer Support is amazing, too. They are very responsive and have always been able to solve my problem. In addition, Highlevel offers a great affiliate fee if you refer other people to them. I need to take more advantage of their affiliate program because it is robust! #### Cons I wish Highlevel offered a blog and podcast feature. I also wish they allowed gift certificates or promo discounts because I offer memberships and packages for my services. When I run promotions, I would like to be able to allow my clients to enter a promo code. Highlevel currently does not offer this; however, they were very open to my suggestion. I am confident that Highlevel will address these issues and eventually integrate a blog, podcast, and promotional codes for their users. They are constantly trying to improve their platform, be ahead of the competition, and open to suggestions for improvement. #### Reasons for choosing HighLevel Highlevel had everything I need and seemed to be easier to navigate. #### Reasons for switching to HighLevel Highlevel is an all-in-one platform that does everything I need without having to log in to multiple platforms. --- ### HighLevel is a great value all-in-one CRM - Overall rating: 4/5 - Reviewer: Jamie C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Generally good. I have used the software to manage client accounts, with a lot of features (CRM, landing pages, websites, SMS, email etc), at minimum extra cost to add on new clients. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros HighLevel is one of the most versatile all-in-one CRM systems on the market giving marketers lots of functionality and features #### Cons The main issue that most marketers have with HighLevel is that it can be a bit buggy, and the company seem to focus on new features rather than optimizing existing ones. #### Reasons for switching to HighLevel HighLevel is a cheaper alternative and easier to manage multiple clients cost effectively. --- ### Stay well clear of this one - Overall rating: 1/5 - Reviewer: Beven S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered when you sign up they treat you to a call where the opporates that is meant to familiarize you with the platform only spends his time trying to get your card on file. For me it was a simple $1.15 for a phone number, which I told him I have already, but apparently I needed it for tracking and automations. I spent 5 days setting up the backend and have not even created the website or spoke to any one the resembles a client when the first deduction of my card was made. They charged me almost $24 for what the said is a automated charged that cannot be turned off that will to keep a positive balance in my account, this is after they said that I have 100 free sms credits. The very next day the billed me again $10 for monies that was spend, keeping in mind I have not done anything with the system besides configure. So the free trial is not free and the free credits, is just so they can sound cool, it's not real and it's not free. They also refuse any form of refund, and they also refuse to delete my account as they say my trial is still active for another 24 days. I am also not able to delete the card they have on file in my account, so this means that will be billing me for ghost activities for the next 24 days. My advice stay away, it's a scam and should not be included in any offer you take to your clients, because their behavior will cause you to have to explain to your clients why the are being billing for nothing. This will put your agency in jeopardy, while they sit back and make all the money. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I can't think of any pros to mention, this is a scam company. #### Cons The entire thing is a con, from onboarding right trough the trial. That is never free, Thus the con. #### Vendor response Hi Beven, we're sorry to hear you had such a bad experience. Overwhelmingly, the top feature used by HighLevel users is SMS marketing, which is why purchasing a phone number and funding credits to send and receive SMS messages is one of the first things we cover during onboarding. Making phone calls and sending/receiving text messages incurs costs charged by the cell carriers and Twilio, which is why we have to charge for it in app (and why you had to agree to the charges when you activated it). It's worth it though as text messages have dramatically higher open and reply rates compared to email marketing, which is why hundreds of thousands of businesses use HighLevel to send/receive texts every day. All that being said, it sounds like you're not at a point where you're ready for SMS marketing, so our team should have done a better job of getting you set up with our website builder if that's what you were most excited to use HighLevel for. I'll be sure to review this with our team. Replied March 2024 --- ### The best CRM on the market and glad we switched! - Overall rating: 4/5 - Reviewer: Ba I. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Although I have been using HighLevel for a short time I can say it it one of the best softwares we have come across. It allows us to manage all of your business and customer processes for customer relations and management. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It is such a comprehensive system and easy to manage and use that I cannot see our company using anything else. #### Cons Because it is so comprehensive it can be intimidating, but if you have a plan and a method for how you want to run your business it make perfect sense and you just need to follow the logical journey you want to take your clients through. #### Reasons for choosing HighLevel As I said, it was the best for our needs and allows us to have all that the other products didn't saving us time and the ability to eliminate those that did not work for us. #### Reasons for switching to HighLevel We needed a system that was more robust and offer us more processes for our growing business that would grow as we grow and HighLevel does that. --- ### Great, affordable services & tools - Overall rating: 5/5 - Reviewer: Cornell A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. HighLevel has really changed the way I do business. With its easy to use platform and endless tutorials, I can effectively manage every aspect of my business and my clients business(es) within one platform. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros With its easy to use platform and endless tutorials, I could easily integrate HighLevel with all other outside platforms and software that I have been using for years and manage everything within one platform essentially. #### Cons Integrating text automations was a bit difficult at first. In order to get them to work, you'll need to ceate an LC account or a Twilio account and setup them up with HighLevel #### Reasons for switching to HighLevel I made the switch to HighLevel very smoothly. Once I had seen a few YouTube videos about the platform, I chose to give it a try. Man, was it the right move for my business. I can easily do the same things and more that I was doing previously with multiple other platforms and tools in one with HighLevel. --- ### My all-in-one solution and silent partner - Overall rating: 5/5 - Reviewer: Gideon N. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. HighLevel is my main business software: Everything else in my stack must integrate well with it for me to even consider using. A browser tab (or tabs) with HighLevel is ALWAYS open on my desktop, and it streamlines so many of my marketing & operations that I couldn't be in business without it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Having an all-in-one solution for email/SMS campaigns, funnels, scheduling, and CRM saves me hours or headache, time, and thousands of dollars on separate services from single-purpose solutions that needed to be integrated together. #### Cons Rare webapp glitches. Wish the Apple calendar integration there. #### Reasons for choosing HighLevel HighLevel had a much simpler automation-building UX at a much lower price point #### Reasons for switching to HighLevel HighLevel provides more complete features than either of the software it replaced in my workflow for much less expense --- ### The inexpensive solution - Overall rating: 5/5 - Reviewer: Carlos Fernando M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered It has worked like a charm and has made a world of difference at a very low cost in this world of $20k a year enterprise CRM's #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Your imagination is your limit. You can build a funnel of any kind on this CRM, you can do follow ups on leads, or clients, this thing is useful in so many different ways #### Cons You want to see how an email campaign is doing, that's a slog through the mud. GHL is not easy, but it is intuitive, but when it comes to getting detailed reports on send rate, open rates, on a global rate and by email that can take a long time #### Reasons for choosing HighLevel Our entire team was more familiar with GHL and the pricing was simply less #### Reasons for switching to HighLevel Pricing and wealth of features and options. GHL is cheaper and does more --- ### I love this platform and everything that it already is and will be. (-support) - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros I love how the HighLevel team is so incredibly involved heart and soul with the platform. I love the community of people giving so much to help each other out. I love the platform itself, it is very robust and getting bigger by the week. It's quirky sometimes. But, it is what it is. For every quirk there are 10 more things that are awesome to counter balance that. Makes it incredibly easy to whitelabel with my own agency and sell copies to clients, full SaaS mode and make HUGE ROI. #### Cons SUPPORT. They try. But, it feels like when I ask a question I'm askinga High School technology class a question and the response REALLY is them taking a stab at thier best thoughts on how to handle an issue...but... more often that not "I need to get this to _____other department__ so they can fix this" is the answer given and it becomes a nightmare. Billing emergency? chat takes your problem and forwards to billing. NO ONE will email/call/text/follow up. It's common to expect 10-15 days to hear that the issue isn't really an issue because it's been resolve by something else, or during those 15 days you find a workaround or something to no longer have that issue......so you just kind of move on. #### Reasons for switching to HighLevel Clickfunnels no longer cared or worried about the little guys. They were only focused on producing more content for someone to consume rather than focus on the consumer making an actual business and earning income. --- ### GoHighLevel Review for Agencies & Marketers - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. GoHighLevel provides a one-stop-shop to manage every facet of your agency or marketer’s business. The platform has everything you need to grow your business, and it’s easy to learn and use. If you’re an agency owner/manager with limited time, I highly recommend checking out HighLevel; it will save you hours every week. Just be willing to wait on them improving their CS. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros What if you could have the perfect combination of productivity tools in one place? Now you can, with GoHighLevel, an all-in-one sales and marketing platform that lets you sell your products and services like never before. With so many features to choose from, it’s easy to see why GoHighLevel has already helped so many agencies and marketers thrive! It allows us to manage our sales pipeline, marketing efforts, and analytics data in one place. It cuts out a lot of back-and-forth between various software and frees up our time. Its user interface is sleek, plus it’s beautiful! And we love that there’s a free trial available so we can try it out before deciding if we want to buy it. #### Cons It was hard to understand and navigate at first. But I guess that’s expected when you look at how many features there are. Once I got used to it, I started learning how to use different aspects of it. To their credit, they do have training videos that explain a lot of stuff. They also have customer support which TBH was somewhat slow and disappointing! The response time wasn’t as quick as other platforms I had used before. If something is broken or wrong with your account, be prepared to reach out multiple times. #### Reasons for choosing HighLevel The marketplace is full of software designed to help agencies and marketers manage their sales funnels, from top-of-funnel lead generation to bottom-of-funnel customer retention. But if you’re like most businesses, you’ve probably got multiple tools trying to tackle each piece of your funnel—making it hard to track everything and work more efficiently. That’s where HighLevel comes in. They combine a CRM with email marketing into one powerful package that seamlessly integrates with other major platforms. --- ### Hands Down, The Best! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Absolutely amazing! They have to work out some kinks but it's gotten way better even in the last few months, so they are constantly working to improve it. I have no doubt that it will be off the charts in a few months. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It eliminates the need for most of the softwares I've been using from clickfunnels, clicksend, active campaign and more, which helps justify the cost because I'm actually saving money but canceling other subscriptions. Oh! And 2-way texting!! #### Cons The CRM functionality could definitely be better. As a whole, sometimes the software runs slow from a user perspective (definitely not often). #### Reasons for switching to HighLevel HighLevel has email marketing already built in as well as a CRM. #### Vendor response Wow this is so kind of you, we are trying hard to be the best marketing agency platform in the world and we couldn't do it without amazing customers like you, thank you for joining us on this awesome journey and helping us make so much progress! Replied November 2019 --- Showing 1 - 10 of 89 Reviews [See All Reviews](https://www.softwareadvice.com/marketing/highlevel-profile/reviews/) ## HighLevel Popular Comparisons [HubSpot CRM vs HighLevel](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/312316-highlevel/)[Salesforce Sales Cloud vs HighLevel](https://www.softwareadvice.com/compare/2764-Salesforce/vs/312316-highlevel/)[Zoho CRM vs HighLevel](https://www.softwareadvice.com/marketing/highlevel-profile/vs/zoho-crm/)[Kylas Sales CRM vs HighLevel](https://www.softwareadvice.com/marketing/highlevel-profile/vs/kylas/)[Bigin by Zoho CRM vs HighLevel](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/highlevel/)[Ploomes CRM vs HighLevel](https://www.softwareadvice.com/compare/312316-highlevel/vs/449937-Ploomes/)[Brevo vs HighLevel](https://www.softwareadvice.com/scheduling/brevo-profile/vs/highlevel/)[Dynamics 365 vs HighLevel](https://www.softwareadvice.com/compare/106335-Dynamics-365/vs/312316-highlevel/)[ActiveCampaign vs HighLevel](https://www.softwareadvice.com/crm/activecampaign-profile/vs/highlevel/)[Mailchimp vs HighLevel](https://www.softwareadvice.com/marketing/highlevel-profile/vs/mailchimp/)[Bitrix24 vs HighLevel](https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/highlevel/)[monday CRM vs HighLevel](https://www.softwareadvice.com/marketing/highlevel-profile/vs/monday-crm/) [Compare All Alternatives](https://www.softwareadvice.com/marketing/highlevel-profile/alternatives/) ## Other Top Recommended CRM Software [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (255) Recently recommended **100** times [LeadMaster](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/) **4.1** (36) Recently recommended **66** times [BNTouch Mortgage CRM](https://www.softwareadvice.com/crm/bntouch-profile/) **4.5** (98) Recently recommended **63** times [Clio](https://www.softwareadvice.com/legal/clio-legal-profile/) **4.7** (1743) Recently recommended **62** times Stuck Between Options? 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