All Hopper HQ Reviews

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User Profile

Anne

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2017

Always fast with their response and easy to work with!

Peace of mind.

PROS

I find Hopper to have a functionality and ease of use that I've not had before. When we have had issues with the software, customer service has always been top notch!

CONS

I can't wait for other nuances to be added to this software that will emulate IG further by adding the ability to tag people within the photos posted or to be able to load photos as a slideshow. These are minor, just little things that we still do natively, but I know will make a difference when added.

Cristina

Marketing and Advertising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

The best software for social media management

The overall experience is great. I appreciate that everytime when the soft had small issues, [SENSITIVE CONTENT HIDDEN] from Hopper was very helpful and solved the problem togheter with the team super fast, so my job was’t imacted at all.

PROS

Hopper is very easy to use. It’s very intuitive and user friendly. The connection of the accounts is pretty smooth and its features are helpful for any social media manager.

CONS

When I post videos, their quality goes somehow low and if I want to promote them directy from IG, I’m not able.

Reason for choosing Hopper HQ

Nope. I actually use both products

Vendor Response

Thank you so much for your review and recommendation, Cristina. First of all, I appreciate you highlighting the issue with your video quality. This is something we're aware of and are actively working to investigate. We publish all videos in line with Instagram's guidelines and understand there is a different threshold for posts that are later promoted. I've made a note on your account so will keep you posted on any updates to allow you to promote video posts published by Hopper HQ. Really pleased to know that our support team have been able to help you. We're incredibly proud of our support team and they're always on hand to help you if you need anything along the way, or have a feature you're eager to see us add Really looking forward to continuing to save you time and help your social media marketing run smoothly as possible Elle

Replied June 2021

natalie

Photography, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2020

Useless!

PROS

Nothing. I never worked and posted any posts for me.

CONS

For the whole two weeks of the free trial I was unable actually get the software to work and post on Instagram. Support is absolutely useless. They take days to reply, if they bother at all, and then email you a link to a help page on their website that doesn't even exist! On the last day of the free trial they told me they had escalated my problem to their engineers. Unfortunately I will never know if their software can work as I had to cancel my free trial before they started charging me for a service that doesn't work. A complete waste of time and energy. AVOID!!!!

Tom

Fine Art, 1 employee

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

From Gramblr to Hopper HQ.

As a single, privat user, I think it help me to get accurate images of my artwork to Instagram, and that opens up to a bigger range of people, a better chance to spread my work, as look, and have contact with other artists around the world. Its a very good program.

PROS

When I started with Instagram 2 years ago I understod that the only way to publice posts was from a smartphone. I didnt have that. But I found Gramblr, free way to post on Instagram directly from my PC. So I went with that for some years and it worked but not very reliabel and somewhat shaky. Another problem was the distorsion of my images. I often do finepoint inkdrawings, scan it and prepare it via Photoshop and publiced with Gramblr. The problem was that Gramblr distorted the fine lines of the drawing and it didnt look as crisp, rather a bit distorted. But, I had no choise. Then Gramlr disapeared and I soon understand there was no free programs out there to do the same things. Finally I found Hopper HQ and with the personal and welcoming support of the rep and others I took a trial. It took a while to understand it, but I got it right pretty soon. The striking difference from Gramblr to Hopper HQ was that my drawings and other artwork was so crisp and accurate at Instagram, even fine lines. So I was very supriced and glad to se how good it worked. Its easy to pick images and post them. Its a great way to get your images to Instagram via your computer.

CONS

Its a bit expensive for a single user who post ca. 10-15 images a month. I dont think I can afford it. So at this point I dont know if I will continue use Hopper HQ when the trial is over. But I wish I could because it works so good.

Reasons for switching to Hopper HQ

Gramblr dissapeared and their website was closed.

Anonymous

1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed May 2019

Great tool with potential to get superb!

It makes my social media marketing a lot easier. Scheduling posts is crucial, but not always possible for a one man show. Hopper HQ does this job for me and it does it great. Except a few limitations compared to real life posting on e.g. Instagram ;-)

PROS

Planning and scheduling posts as well as first comments is great. Re-arranging scheduled posts is very easy and user friendly. Grid view is crucial for professional businesses and works well.

CONS

I manage TWO Instagram accounts through hopper hq, but only one is a business account (due to the fact that you only can have ONE account linked to your FB page). Hopper HQ does not allow me to see the "grid view" for the second none-business account which is a big downside for me. Also, there's no possibility yet to tag persons directly on a photo. This lets posts look a little artificial, because wit a "real" IG-posts you would actually always do that.

Vendor Response

Thank you for your review! Regarding tagging other accounts directly on your photos, this feature is currently in Beta and so will be available for you to use very shortly :). If you would like early access, simply contact us through the web chat to ask for it. Regarding the grid view not being available for a personal account - unfortunately this is limited by Instagram itself and therefore not possible for us to work around. Best wishes, Hopper HQ :)

Replied May 2019

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Hooper HG

PROS

1. Very easy to use. we tried multiple social media posting platforms and Hooper HQ was the quickest and easiest to start using. 2. Ability to batch upload and schedule large amounts of posts very quickly. No other software we used was this efficient. 3. Supports Video content. 4. Supports Facebook, Twitter and Instagram.

CONS

Currently Hooper HQ doesn't support Linkdin so I am forced to use inferior software to post to this site.

User Profile

Drew

Verified reviewer

Design, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

THE solution for Instagram-focused marketing.

Fantastic timely support. We are picky and particular when selecting 'apps' and 'tools' to include as part of our preferred stack; I'm sure we annoyed the Hopper folks a bit with all of our questions, but they didnt flinch. We kept getting timely polite responses, and solutions.

PROS

The focus on Instagram and the 'Teams' feature; priceless for our agency. The platform devotes itself to 'Instagram first' and makes visualizing what your posts would look like both standalone as well as in your 'grid' accurate. The ability to place hashtags in the 'first comments' on the scheduling end is an easily overlooked but nice feature as well! Finally, as Hopper continues to add features it continues to stay 'Instagram First' in its focus.

CONS

Only the wait time for 'Teams'; we came on when we saw this was a 'future release' and could barely wait. It's now up and running and has been a fantastic beta-test w/our premium client group.

User Profile

James

Verified reviewer

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2017

Excellent!

BENEFITS: - Multiple accounts - Hopper works on both desktop and mobile - Forget `reminders to post. Hopper HQ posts to Instagram for you. - All your scheduled posts in one place. Drag and drop to reorder. - Easily view and plan your posts by week or month (essential for campaigns and specific events!) - Emoji tool!!!! - `Phone preview to see how it looks on your phone - Bulk upload and syncs with Dropbox, GoogleDrive e.t.c

PROS

Running multiple influencer campaigns through my agency Home - Vizified is tricky but now HopperHq has come to our rescue. The tool has successfully helped grow and scale your influencer accounts through easy and effective planning, scheduling and creative tools. Our team loves HopperHq and the multiple tools that make Instagram marketing a breeze.

CONS

Sometimes Hopper can be a bit slow to load and an integrated analytics software would be useful to find out the best times to post e.t.c

Janet

Verified reviewer

Photography, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Great for finding hashtags and planning posts in advance

PROS

I love that when I type a hashtag, I can see how many times it has been used, and can see similar tags too. I also love the posting calendar.

CONS

I don't have anything I don't like about it.

Anonymous

2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2019

Time saver!!

As a restaurant owner I often don’t have time to manage post on a daily basis, hopper allows me to manage a weeks worth of posting in a very short time. I am so much more efficient since finding Hopper.

PROS

My favourite aspect of the software is being able to see my grid and plan in advance all my post for the upcoming week. Also being able to see the views each post has generated just by scrolling over the images in the grid planner.

CONS

Modifying the pictures, I usually do it before hand as it’s not very clear how my post will look when I send it out.

Jai

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2020

Best Scheduler I've found

Been great. It does what it says on the tin!

PROS

does more than the others... you can check all the boxes, first comment, location, hash tags-- all searchable which is good.

CONS

I feel like the monthly is a bit high... on the user side we have to pay rent to every app we need to use. For the little guy it can approach enterprise pricing by the time you're done loading up all the apps you need to get your thing to go. But I understand the other side... people offering the service need to get paid... not complaining I just do think it's a bit high. - Also would be good to add LinkedIN support.

Reason for choosing Hopper HQ

better features.. particularly emoji support. others don't have that. You can basically post in schedule what you can do individually on the IG app.

Vendor Response

Hi Jai, I hope you're well and thanks for your review. I'm glad to hear Hopper HQ is the best scheduling tool you've used. Thanks for your feedback on pricing - I do agree paying for lots of apps can be difficult but we continue to expand our feature set to ensure Hopper HQ can continue to provide more and more value. With that in mind and related to your point about LinkedIn support, I'm please so say that LinkedIn planning and scheduling is available to all accounts included for free within the existing price. Many thanks, Mike

Replied August 2020

Tyler

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

All Pros, no Cons

My team and I are able to schedule any post cross platform with Hopper, and have them scheduled well in advance, or complete on the fly posts with ease. The value and performance of Hopper HQ is unmatched :)

PROS

It has all the features I need. Gallery Posts for Instagram, Video content, cross platform posting and scheduling, nothing lacking with Hopper HQ!

CONS

At first, there were several features I was in need of (gallery image posts on Instagram, Video posts). The Hopper HQ team was in the development stages of this when I signed on, and within a couple weeks, it was fully functional. I now cannot think of one thing that is a "con" when it comes to Hopper HQ.

Reasons for switching to Hopper HQ

Hopper HQ had the most potential, and the features were not available on any other scheduling integration.

Dallas

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Couldn't Live Without It!

Saving time by actually being able to plan and schedule Instagram Posts and Facebook post from one place. Mainly the Instagram scheduling and posting. I have not found another software or app that does what Hopper HQ can do and is has great UI/UX.

PROS

Super user friendly and it actually posts for you at the time you scheduled. I like that you can duplicate posts to different accounts and make appropriate changes quickly and easily. Anyone that asks me what I use to effectively and efficiently schedule my social media posts, I ALWAYS recommend this service.

CONS

The one thing now I wish it had was a feature to store frequently used hashtags so you could choose from that list instead of having to type them in each and every time you make a post.

Stephen a

Arts and Crafts, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Hopper HQ is singularly the best software to use to post Images or video to your social networks -

My =expierance with Hopper HQ is very very positive - love using the software - just wish the Monthly price was closer t $12/mo rather than $19./mo.

PROS

In general Hopper HQ is terrific software - it works very well - I like being able to set up campaigns posts images and text or video and set up to p[ost at a certain time - very easy to do and extremely user friendly

CONS

The software is well designed and easy to use - and does what it is supposed to do - I can see this software growing to include adding images to interiors to add to your post, which is especially important to the arts

Vendor Response

Hi Stephen, Thank you very much for taking the time to leave a review of Hopper HQ. We really appreciate it! I will take the feedback to the product team to review. Thanks and all the best, Isabel

Replied May 2022

Roberto

Publishing, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

A capable and most affordable social media management

Very responsive, and you you can see that the staff is concerned about user satisfaction, which the formula for success.

PROS

I loved three aspects: multiple posting and scheduling, Ability to link posting to e-commerce # hashtags suggestions and placements

CONS

This is not something that I did not like, but rather I would wish that Hopper would expand to other social media posting, like Hootsuite. I'm sure they'll get there.

Reason for choosing Hopper HQ

Affordable, easy to use, responsive staff, unique features like multiple postings to multiple social media outlets.

Reasons for switching to Hopper HQ

Other programs are too complicated, they lack the natural responsiveness of Hopper, and facility of usage.

Vendor Response

Hi Roberto, thanks so much for your kind words. It's great to know what's valuable for you. We're exciting to be expanding to more social platforms currently supporting Instagram, Facebook, Twitter and Linkedin - we'd love to hear what your next platform request would be? Thanks, Mike

Replied October 2020

Caryl

Apparel & Fashion, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Hopper HQ is a tech life saver

My overall experience was excellent.

PROS

I liked how I could post from my desktop. It made it possible to plan in advance, the time, date and what I was posting It made it easy for me to write my content. The team from Hopper HQ were fast in responding, extremely helpful and followed up afterwards to check how it was going . Both [SENSITIVE CONTENT] and [SENSITIVE CONTENT] were fantastic!

CONS

There is not much negative to mention. Maybe because they are in a different time zone than Bangkok, Thailand. But I hardly think that is a negative.

Vendor Response

Hi Caryl, Thank you so much! We are so glad you love Hopper HQ :) Best, Isabel

Replied August 2022

Victoria

Marketing and Advertising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

One of the best social media management tools

PROS

- Really easy to use - Can manage multiple accounts - Can schedule as many posts as you want - When it comes to Instagram, you can automatically add #s to the first comment (this is really hard to find) - Can reschedule existing content - Great customer service

CONS

The only downside would be that LinkedIn isn't integrated

Kathleen

Design, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Convenient

PROS

Easy to use and learn, it's is very convenient to use for my business

CONS

Sometimes my posts won't upload because of the certain time I scheduled it

Justin

Apparel & Fashion, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Love it, best software for Instagram

Use this for planning ahead, operating a small team and scheduling is key

PROS

That's easy, the drafts, image bank and rescheduling

CONS

Programming times can be tricky, sometimes it jumps a month ahead on the calendar

Kristen

Cosmetics, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Hopper saves me so much time!!

It has been amazing. The team is so helpful. As a small business owner/operator I have a lot on my plate. Marketing is not my favorite part but so necessary, Hopper HQ takes some pressure off and helps me stay organized with my social media.

PROS

I can set up a month or more worth of posts for Facebook and Instagram. It saves me so much time and then I don't need to think about it for another month!

CONS

I wish I could upload multiple photos per post. But I'm sure that's coming. They are always adding new features and improving on the current ones.

Delois

Writing and Editing, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Hopper HQ Review

I absolutely love it! I can upload a picture and caption in less than a minute. Very easy to navigate.

PROS

I had never used Instagram before so I set up an account. Then I found out Instagram is not geared for PC's. I wanted to use my desktop computer instead of my phone to post pictures. Luckily I came across Hopper HQ. I was very pleased with it and it made my Instagram experience very easy. Only 2 or 3 clicks and you are done. Also it posts to facebook as well, and it has bulk postings.

CONS

I can't find anything wrong with the software

Reason for choosing Hopper HQ

I liked what it had to offer and the price was affordable. Also ease of operation.

Christine

Architecture & Planning, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2019

Love this software

PROS

Hopper HQ has made managing my Instagram account much easier — I can finally schedule posts and preview them in my grid to make sure they match my aesthetic. Being able to plan in advance has been incredibly useful.

CONS

There are a few little bugs still, nothing that stops me from wholeheartedly recommending the program, but things they need to work on nonetheless. Sometimes I have trouble changing a post’s scheduled time for example. The software also does not let you choose the location of the post or allow you to post Instagram stories. Neither of these is a deal breaker — scheduling the regular posts saves me so much time that doing my IG stories the conventional way on my phone doesn’t seem like much of a burden anymore.

Vendor Response

Hi Christine, thank you for taking the time to leave a review :). Regarding location tagging - this feature is available when creating a post right underneath the caption text box. If you have any trouble finding it just message support through web chat and they'll help you out!

Replied May 2019

Maggie

Photography, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Hopper Rocks!

It is so easy and quick for me to schedule a couple of weeks worth of posts on my IG account. It takes very little time to get everything organized. Hopper HQ saves me a lot of time and keeps my IG account current and consistent.

PROS

The software is intuitive and easy to use. I love that the team does upgrades and improvements all the time.

CONS

I don't have any cons. I am not sure what improvements I would like to see...maybe the ability to add the alt text to photos when scheduling posts.

Wayne

Photography, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Valuable aide for busy lives.

Excellent support

PROS

Scheduling post and managing social media post

CONS

I can't think of anything to add. Hopper HQ does a great job.

Vendor Response

Hi Wayne, Thank you so much for your kind review, we're really glad you're loving Hopper HQ! Best, Isabel

Replied March 2022

Oliver

Automotive, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Fantastic solution to your Social needs

Excellent, very responsive to support needs.

PROS

Very easy to combine updates to all social platforms, great tools for building the content and getting everything consistent across your feeds.

CONS

Nothing really, the interface is easy to use and the tools are self explanatory

Vendor Response

Hi Oliver, Thanks for your review. We're pleased Hopper HQ has continued to be valuable. Also thrilled you're getting the value across all of your networks :-D

Replied July 2020

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