Hopper HQ

RATING:

4.7

(134)

About Hopper HQ

HopperHQ is a social media marketing solution that enables businesses to plan and post content across Instagram, LinkedIn, Twitter and Facebook, track follower growth and collaborate with team members. Professionals can utilize the drag-and-drop interface to create, queue or schedule posts and add filters, stickers or other effects to images, enhancing posts' overall quality. HopperHQ allows marketers to upload artwork from Dropbox, schedule or post videos in social media platforms and tag other accounts in captions to improve promotion rates. It lets administrators configure access permissions for each account, save posts as drafts and preview content on mobile devices before uploading. Additionally, businesses can view scheduled posts on a calendar and collaborat...

Hopper HQ Pricing

Hopper pricing begins at $19 for one account on a monthly plan. This reduces to $10 per account for 10 or more accounts and $8 per account for 100 or more. A 15% additional discount is available for all annual plans. All Hopper HQ plans come built in with a 14-day free trial.

Starting price: 

$19.00 per month

Free trial: 

Available

Free version: 

Not Available

Hopper HQ grid display
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Hopper HQ Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Hopper HQ

1 - 5 of 134 Reviews

User Profile

Anne

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2017

Always fast with their response and easy to work with!

Peace of mind.

PROS

I find Hopper to have a functionality and ease of use that I've not had before. When we have had issues with the software, customer service has always been top notch!

CONS

I can't wait for other nuances to be added to this software that will emulate IG further by adding the ability to tag people within the photos posted or to be able to load photos as a slideshow. These are minor, just little things that we still do natively, but I know will make a difference when added.

Cristina

Marketing and Advertising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

The best software for social media management

The overall experience is great. I appreciate that everytime when the soft had small issues, [SENSITIVE CONTENT HIDDEN] from Hopper was very helpful and solved the problem togheter with the team super fast, so my job was’t imacted at all.

PROS

Hopper is very easy to use. It’s very intuitive and user friendly. The connection of the accounts is pretty smooth and its features are helpful for any social media manager.

CONS

When I post videos, their quality goes somehow low and if I want to promote them directy from IG, I’m not able.

Reason for choosing Hopper HQ

Nope. I actually use both products

Vendor Response

Thank you so much for your review and recommendation, Cristina. First of all, I appreciate you highlighting the issue with your video quality. This is something we're aware of and are actively working to investigate. We publish all videos in line with Instagram's guidelines and understand there is a different threshold for posts that are later promoted. I've made a note on your account so will keep you posted on any updates to allow you to promote video posts published by Hopper HQ. Really pleased to know that our support team have been able to help you. We're incredibly proud of our support team and they're always on hand to help you if you need anything along the way, or have a feature you're eager to see us add Really looking forward to continuing to save you time and help your social media marketing run smoothly as possible Elle

Replied June 2021

natalie

Photography, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2020

Useless!

PROS

Nothing. I never worked and posted any posts for me.

CONS

For the whole two weeks of the free trial I was unable actually get the software to work and post on Instagram. Support is absolutely useless. They take days to reply, if they bother at all, and then email you a link to a help page on their website that doesn't even exist! On the last day of the free trial they told me they had escalated my problem to their engineers. Unfortunately I will never know if their software can work as I had to cancel my free trial before they started charging me for a service that doesn't work. A complete waste of time and energy. AVOID!!!!

Tom

Fine Art, 1 employee

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

From Gramblr to Hopper HQ.

As a single, privat user, I think it help me to get accurate images of my artwork to Instagram, and that opens up to a bigger range of people, a better chance to spread my work, as look, and have contact with other artists around the world. Its a very good program.

PROS

When I started with Instagram 2 years ago I understod that the only way to publice posts was from a smartphone. I didnt have that. But I found Gramblr, free way to post on Instagram directly from my PC. So I went with that for some years and it worked but not very reliabel and somewhat shaky. Another problem was the distorsion of my images. I often do finepoint inkdrawings, scan it and prepare it via Photoshop and publiced with Gramblr. The problem was that Gramblr distorted the fine lines of the drawing and it didnt look as crisp, rather a bit distorted. But, I had no choise. Then Gramlr disapeared and I soon understand there was no free programs out there to do the same things. Finally I found Hopper HQ and with the personal and welcoming support of the rep and others I took a trial. It took a while to understand it, but I got it right pretty soon. The striking difference from Gramblr to Hopper HQ was that my drawings and other artwork was so crisp and accurate at Instagram, even fine lines. So I was very supriced and glad to se how good it worked. Its easy to pick images and post them. Its a great way to get your images to Instagram via your computer.

CONS

Its a bit expensive for a single user who post ca. 10-15 images a month. I dont think I can afford it. So at this point I dont know if I will continue use Hopper HQ when the trial is over. But I wish I could because it works so good.

Reasons for switching to Hopper HQ

Gramblr dissapeared and their website was closed.

Anonymous

1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed May 2019

Great tool with potential to get superb!

It makes my social media marketing a lot easier. Scheduling posts is crucial, but not always possible for a one man show. Hopper HQ does this job for me and it does it great. Except a few limitations compared to real life posting on e.g. Instagram ;-)

PROS

Planning and scheduling posts as well as first comments is great. Re-arranging scheduled posts is very easy and user friendly. Grid view is crucial for professional businesses and works well.

CONS

I manage TWO Instagram accounts through hopper hq, but only one is a business account (due to the fact that you only can have ONE account linked to your FB page). Hopper HQ does not allow me to see the "grid view" for the second none-business account which is a big downside for me. Also, there's no possibility yet to tag persons directly on a photo. This lets posts look a little artificial, because wit a "real" IG-posts you would actually always do that.

Vendor Response

Thank you for your review! Regarding tagging other accounts directly on your photos, this feature is currently in Beta and so will be available for you to use very shortly :). If you would like early access, simply contact us through the web chat to ask for it. Regarding the grid view not being available for a personal account - unfortunately this is limited by Instagram itself and therefore not possible for us to work around. Best wishes, Hopper HQ :)

Replied May 2019