HubSpot Marketing Hub vs VanillaSoft

RATING:

4.5

(5899)

HubSpot Marketing Hub has 5899 reviews and a rating of 4.52 / 5 stars vs VanillaSoft which has 153 reviews and a rating of 4.66 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (5899)
4.7 (153)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 18, 2024
November 28, 2023
Pros/Cons
  • Pros

  • The software really helps to convert a contact into a sales opportunity. HubSpot has an excellent customer support team and the platform has how-to and detailed demo section for the starters.
  • Great automations, and lot's of useful integrations. Support is excellent and the product receives regular upgrades to enhance the experience.
  • Cons

  • I have accidentally overlooked that property when I get on a roll and have emailed the wrong document to the wrong persona.
  • Support is bad, English only and often slow. Pricing has gotten worse over the years.
Read all user reviews
  • Pros

  • VanillaSoft has tremendously grown my business with its lead integration allowing me to save and follow-up on prospects as well as disposition and drip market.
  • The intuitive and easy flow of this CRM system is excellent, it helps keep business moving and complications minimized.
  • Cons

  • In a time where scams are more common, I felt not as many people picked up with this software. I also needed reports setup, and I was told after I signed the contract this is an extra fee.
  • Sometimes lags on connecting to calling software.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos