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> Reviews of iContact. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if iContact is a good fit for you!

Source: https://www.softwareadvice.com/marketing/icontact-profile/reviews

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iContact Reviews

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[Overview](https://www.softwareadvice.com/marketing/icontact-profile/)

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# iContact Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(360)

4

(185)

3

(50)

2

(6)

1

(3)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.6

Value for money

4.4

Functionality

4.2

* * *

### Pros

"iContact allocates a wide range of free email templates which makes it a breeze to create, customize and send high volume outbound emails."

"We use it for DTC and B2B communications and find it to fulfill just about everything we need."

"iContact is extremely easy to use from uploading contacts & creating contact segments to composing emails & monitoring their performance metrics."

### Cons

"To work around this, I sent materials to myself using test emails, but encountered sending limits (15 emails per 15 minutes, later adjusted to 14), which repeatedly interrupted the process. While my sending ability was restored within a day, this added unnecessary complexity."

"I contacted support multiple times and was told the platform is “not a storage service,” yet I was also unable to delete sent emails, which made the process more difficult."

"I can still hardly believe they would not help me retire out by collecting my newsletters, drafts and graphics into a zip file."

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iContact Reviews, Pros and Cons - 2026 Software Advice