iContact vs Maximizer CRM

RATING:

4.5

(588)

iContact has 588 reviews and a rating of 4.48 / 5 stars vs Maximizer CRM which has 352 reviews and a rating of 4.04 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (588)
4.0 (352)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
April 2, 2024
March 21, 2024
Pros/Cons
  • Pros

  • Excellent customer service and support, very custom templates which makes this very useful, also enjoy the automation tool.
  • I reached out for customer support/service multiple times and was always happy with the outcome of my requests.
  • Cons

  • The inability of applying some CSS & HTML tricks and shenanigans in their editor.
  • Leaving iContact was a pain also. My organization signed a contract for annual subscription, so I assumed we would have to re-upp at the end of each year.
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  • Pros

  • Excellent value for the cost. Powerful - will do all that I need for marketing and sales, plus more.
  • The outlook integration is an excellent feature, and we can save all our correspondence to the data base. We send a newsletter to all our clients through maximizer which is very easy to do.
  • Cons

  • The biggest obstacle for me is the mount of data entry and customization to make it flow for our company.
  • It is SO busy that it is difficult to use the tab after tab function leaves lots of sub levels un informed.
Read all user reviews
Pricing Range
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Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos