Image Relay is a cloud-based solution that helps small and medium businesses and enterprises upload, distribute, monitor and manage digital content. It allows users to create a customized portal with their brand logo, colors and other details.
Users can manage their file repository and share it with other people without granting direct login access. The solution offers advanced search functionality that supports full-text search within documents. Users can manage metadata and tags attached to documents for quick and auto-filled search.
Image Relay offers storage to businesses that require large amounts of space for archiving additional data. Video and audio files are converted to HTML5 by the solution, which allows users to quickly preview their files before starting the download. It supports files in multiple formats.
Image Relay integrates through Zapier with third-party applications such as Basecamp, Conceptboard, Box, Issuu, Percolate and YouTube. Pricing is per month and is based on storage provided.
No maximum size restrictions
Search tool and mutiformat capability
Share assets and maintain them(globally)
Easier to design and organise tasks(daily basis)
Mobile app is not available
License fee is somewhat costly
Other than that no disadvantages so far.
John from Salk Institute
We have multiple users in different locations who all have access to the exact same set of multimedia content at all times. The search, naming and tagging features are excellent as well as their on-boarding and support services.
There is not much we do not like about the software. The hardest part of using this type of application is user adoption. Image Relay does a great job at training, it would be nice to push for ongoing training sessions to get more users on board with proper use of the system.
Lindsy from Aspen Skiing Company
It is fantastic! Easy to use, monitor and organize, Image Relay helps us keep a huge amount of content all in one place and provides peace of mind that everything is backed up. They keep improving it and every version is better and better.
No mobile/app version. It would be really convenient to have a version that I could use on my phone when I'm away from the office.
Bill from Robinson Home Products
Employees number: 51-200 employees
We are gaining office time when using this product. Our customers and sales team can help themselves without waiting on the office departments.
With varying levels of on-line knowledge with our sales team and customers, Image Relay is practically self-explanatory and easy to use for all. From the time a customer requests access to our Image Relay to the time they download the files they need it has saved our internal staff many hours a week in getting files sent out. When our office closes for the night our customers and sales teams still have access to what they need. No longer do they need to wait for the next morning.
Drey from Silver Maple Construction
Employees number: 11-50 employees
ORGANIZATION!!! Photo assets have a way of getting out of hand very quickly and Image Relay gives our company a centralized place to store everything so that all users can have the access they need.
This software is intuitive and easy to use. The folder system helps keep everything organized. Assets that are included in multiple locations are linked so that any changes, updates, or edits are populated throughout.
Nick from Children's Miracle Network Hospitals
We are in the middle of a massive website redesign which uses Image Relay as a CDN. Their support team is amazing and has been very helpful in moving this project along for us. If you ever happen to need support and want it quickly, just jump on their Slack channel and they will take care of you within minutes.
Brandy from Telluride Ski Resort
It took us awhile to get all our image assets uploaded and keyworded but once we did it has been easy to keep them up to date.
I love the permissions as it allows me to control employee and press access across the board.
The software is easy to work with and the only problem I've had as first time users do not understand how to get to the details page where it shows photo info (Description, date). This seems obvious to me but it's been my only complaint so far.
Erik from Cultural and Sports Venues, City of Oslo
Pros: After considering 15-20 different DAM services, I'm so happy I found Image Relay. At first glance, the clean, well-designed and intuitive interface made me believe the service lacked the functionality and customization I was looking for, but there's a lot more to Image Relay than what first meets the eye. The service provides all I was hoping for in a cost effective DAM; it serves as my company's internal image archive, an external image gallery and a smart and easy file sharing service. And the best thing is that all of our employees easily can start using it with a minimal need for training.
Cons: My only real con was that the search function didn't support Norwegian special characters (æ, ø and å), but I reached out to the nice people of Image Relay, and a few days later the problem was fixed.
Overall: If you're looking for a cost-effective, intuitive and overall well functioning out-of-the-box DAM service, I can recommend Image Relay any day.
Averill from Cabot Creamery Cooperative
Image Relay has a multitude of uses, and it is always improving in its fuctionality, aesthetics, and ease of navigation. Whether for internal file storage and asset management, or for interfacing with external clients, Image Relay has proved invaluable to the ever evolving Cabot marketing strategies and endeavors. Its personable and attentive staff meets and anticipates our needs, and I can't even imagine how we'd function without Image Relay to manage our digital assets. It has all the elegance and functionality of a big corporation digital asset management system, with the detailed and individualized relationships and accomodations of a local business.
Image Relay is malleable. It can be changed and personalized to meet a company's individual needs - and that is exactly what it has done for Cabot. Because we are one of IR's oldest customers, we have witnessed the truly long-term benefits of IR. The programming and customer service teams are always tweaking and coming up with new ways to improve IR, to meet the needs and requests of clients - but they also anticipate needs and requests before they even arise.
While the IR team might be called 'intimate' in its small size, only having one programmer makes request fulfillment a bit slow. That is the only major con that I have ever experienced as a user/administrator. This only indicates to me that IR needs to expand and take on more programing employees!
Jeff from Driven Studio
Sign up for Image Relay. The competition doesn't stack up on price, service, and overall features. We would recommend a free demo to anyone.
Image Relay has provided Driven Studio a necessary and efficient tool for digital asset management. We've been using Image Relay since 2008, and their services have continued to improve and impress. With the ease of sharing and distributing assets to business clients, partners, and vendors it has saved Driven countless hours, dollars, and headaches.
We love the asset organization features, sharing, and tracking capabilities that give us peace of mind and help Driven remain a well oiled machine. The professional custom look that ties our branding into our very own Image Relay site is the icing on the cake. Sign up!
The only hurdle we've encountered, which can be said for anything new, is the learning curve upon updates and the release of new IR versions. However, the topnotch Image Relay customer service quickly helps bridge any problems we've come across.
Joe from Rightside Productions, LLC
Very highly recommended. I have done demos with many DAM services and Image Relay easily rose to the top.
- Simple structure
- Fast upload/download speeds
- Excellent product support and customer service
- Very customizable
None at the moment
Travis from Image Relay
Employees number: 11-50 employees