Image Relay

RATING:

4.8

(101)

About Image Relay

Meet Marketing Delivery. Store all of your digital assets AND all of your product information, all in one place. The world's first fully integrated marketing solution allowing users to upload, organize, monitor, and distribute their digital content and products with ease. Marketing Delivery features include the Library for your digital assets, Products page for your merchandise, Collections, Catalogs, Marketing Templates, and many Integrations. Woven into all of these features is the ability to customize user permissions–the ability to provide varying levels of control over assets to internal and external users encourages a self-service atmosphere. In other words, permissions maximize efficiency and minimize the number of emails you need to respond to about *quickly s...

Image Relay Pricing

Our plans are designed to match your needs and budget, whether you're a growing small business or an established global enterprise. Get started with a free trial, no credit card required.

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Image Relay Library
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Image Relay Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Image Relay

1 - 5 of 100 Reviews

Anonymous

501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

Great service for sharing collections of pictures and photos

Our properties have about 700 rooms and hundreds of cabins, which is a big task to organize when trying to book a new conference. With Image Relay, I've created the various collections and can update them with new pictures, or take out old or irrelevant pictures, whenever I want, and it will be updated for everyone I've previously sent the link to if they open it again.

PROS

It's easy to create several collections of photos to share with clients, and I like that when I update a collection, it updates it for everyone who has received the link in the past.

CONS

I wish there was a prettier format when sharing the pictures, something more like a proposal that I could customize. I generally put all of the text and rates information in an email, with a hyperlink to the relevant Image Relay Collection.

Amanda

Hospitality, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Outstanding Digital Asset-management Platform

We use Image Relay as the hub for our completed works. From print to video and of course our photo assets. It meets the need for a file-sharing platform, creative repository and public-facing digital asset portal. With thousands of clients, and hundreds of internal stakeholders, it is easy enough to use that little to no training is needed and sharing is as simple as can be. We recently upgraded to have access to "Showcase Collections" and the addition of a public portal - these additions are truly fantastic and have made a huge difference in the professional appearance, and ease of use of our assets for clients.

PROS

Image Relay offers a great looking, easy to use interface that allows us to share our digital assets internally and with their collection feature - externally - in a controlled manner. The showcase collections are fantastic and the ability to create a good looking public interface has improved our relations with clients and has been a great support to our sales organization.

CONS

While Image Relay has great metadata fields, it could be improved if we had the ability to make the completion of those fields mandatory based on a user's profile. This would allow any user to properly upload assets and ensure all rights and permissions are recorded effectively.

Rachael

Food & Beverages, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

The Asset Manager We Can't Live Without

Very positive, and really can't imagine my job without it. Seamless, helpful, makes me remain very organized. Ease of use - especially sharing assets with partners, other departments - super helpful.

PROS

We've been using Image Relay for as long as I've been with the company (7 years.) I truly can not imagine my life without it. It's a seamless part of my day-to-day activities; whether it's creating content using images from Image Relay, or providing partners with Image Relay Asset Collection links for easy downloadable assets, it's really the hero to keeping our assets organized & searchable.

CONS

I think re-organizing the folders and assets could be better - would like a better drag and drop approach. It's a bit clumsy now to have to go to the folder structure and move from there (especially because we have so many folders within folders, etc.) I also have trouble dragging and dropping assets between collection sections... Not sure if it's user error, but sometimes I'm trying to move something like 10 times and it doesn't let me add it to the section I want to. Would be nice if there was functionality to add assets right to that collection segment.

Lindsay

Leisure, Travel & Tourism, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

Game Changer for Photo Library

It is rare that we come across and issue that requires assistance, however, when needed, Image Relay's prompt response and assistance has been more than appreciated. Our company utilizes Image Relay multiple times on a daily basis and has been essential in our daily operations.

PROS

Sharing our images and documents without sharing our entire library has allowed us to have complete control over who is accessing our images and also for what purpose. In addition, creating permissions for those inside of our company has been a tremendous asset for the same reason. The ability to create keywords associated with each image has allowed us to easily and quickly search for the needed photos and documents. Finally, having one central place for all of these pieces to live has streamlined our processes and access points across the company.

CONS

Image Relay has fulfilled our needs well and I have not run into problems with the software. We are looking forward to using Image Relay for many years to come.

Aimee

Industrial Automation, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

An intuitive and useful asset management tool

PROS

ImageRelay has been a really useful tool for our organization for sharing marketing assets, both within the company and for outside partners/vendors. It's easy to manage permissions, it's intuitive enough that it doesn't require much or any explanation for new users, and it's flexible enough to accommodate different file types and uses. It integrated easily with our user database for single sign-on, and support is responsive via an in-window chat screen. There are plenty of useful features like collections.

CONS

No major issues. There's a somewhat confusing overlap between keywords and tags when adding metadata to files. I wish it were possible to change permissions on single files, rather than only at the folder level. The notification email when someone's subscribed to a collection and it gets updated are vague and not very helpful. But these are all minor complaints.