All ImageEngine Reviews

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User Profile

Sven

Verified reviewer

Electrical/Electronic Manufacturing, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2021

Awesome tool

I'm pretty satisfied with this tool, managed to get great results and can't praise it enough.

PROS

This software helped me to load up my images faster than ever. I don't remember the website ever being this fast. Great tool to use, easy installation and nice features.

CONS

There are really no bad stuff about this software.

Vendor Response

Thank you, Sven! And please keep in touch if you ever have questions or need to raise concerns with our customer success team at success@imageengine.io

Replied April 2021

Anonymous

2-10 employees

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2021

Quickest to Deploy and Most Effective Image CDN

First of all, I found it quick and easy to set up ImageEngine on my website(s). It only takes a couple of minutes to sign up and you can easily integrate it with most types of websites either by updating img URLs or by using the official integrations. Usually, ImageEngine starts to serve optimized images almost immediately as soon as it's set up. I mostly use WordPress to publish sites, and it was easy to use ImageEngine even without the ImageEngine WordPress plugin that you can use now. On a number of these, ImageEngine managed to lower the total size of images by on average 80-90%, especially where the images were exceptionally large and particularly when viewing websites on mobile devices by adjusting the images according to the screen DPI and size. It also converted images to appropriate next-gen formats on different devices/browsers. I liked the set-it-and-forget-it nature of ImageEngine where I don't personally have to give a lot of input, but just let ImageEngine do all the work.

PROS

Takes just a few minutes to sign up and set it up on your website. Consistently reduced image payloads by 75% or more and greatly improved the performance on a number of different websites. In multiple tests against other CDNs, ImageEngine almost always improved page loading times the most, especially on mobile websites.

CONS

Everything works as promised. There aren't any backend image-editing tools, but ImageEngine already takes care of all optimization for you.

Reason for choosing ImageEngine

When running tests, ImageEngine consistently outperformed other products while the pricing was similar. ImageEngine also required minimal setup and configuration compared to the other options.

Vendor Response

Thank you for your review! We are thrilled you are finding ImageEngine helpful and please do not hesitate to reach out to our customer success team should you have any concerns at success@imageengine.io.

Replied April 2021

David

Retail, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2021

ImageEngine speed up my website

Overall happy with ImageEngine, which can compress the images by more than 70% and make the website load faster. The support is awesome.

PROS

Easy to integrate with platform Magento, compress more than 70% from original images, dynamic compress images based on device.

CONS

Sadly we can't show and edit images through the ImageEngine backend

Vendor Response

Hi David, We're glad you found ImageEngine helpful and that it was easy to integrate with your Magento platform and delivered as promised, the more than 70% compression from the original images along with its automated dynamic compression. To respond to your concern with showing and editing images through the backend, we have sent this feedback to the product team and appreciate your feedback immensely. It is because of people like you that our team will continue to improve our product. Please do not hesitate to contact our team with any issues in the future and we wish you the very best experience with ImageEngine!

Replied January 2021

James

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Most Advanced Smart Image CDN

ImageEngine provides an excellent solution to image delivery across the wide variety of devices and browsers you must support. For each device, it returns a version of the image with optimized pixel dimensions based on device resolution and DPI, compressed using the optimal, supported, next-gen image format. ImageEngine removes the need for graphics designers, front end developers and content creators to worry about image compression/formats and cross device/responsive versions of each image. It just handles it automatically.

PROS

ImageEngine currently has the most advanced device/browser detection functionality and returns the smallest images sizes, compared to other CDNs, without reducing the visual experience. Images often represent the largest number of bytes transferred for a page and after a 70-90% reduction, page load times decrease dramatically and engagement and conversion rates increase significantly.

CONS

I would love to see HTTPS support, using your domain, added to the basic plan, for small sites.

Reason for choosing ImageEngine

ImageEngine returns the smallest images sizes, compared to other CDNs, without reducing the visual experience, at an affordable price.

Vendor Response

Hi James! Thank you so much for your review and we are thrilled that you gave ImageEngine such high reviews. We did noticed that you would like to see ImageEngine offering HTTPS support using our domain for the basic plan and we are happy to let you know that we do offer this. Here is the documentation: https://imageengine.io/docs/implementation/domain-name#ssltls And as always, do not hesitate to reach out to our customer success specialists at success@imageengine.io for assistance. Kind regards

Replied February 2021

GOVIND

Arts and Crafts, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Best choice for image optimization and related website performance

We were having the concerns in images quality. we have to deliver the best quality images on the website and in parallel have to consider the best speed and optimized website with lowest page size possible. ImageEngine helped us to achieve this.

PROS

Image optimization, delivering the best suitable image for the device and improved website performance.

CONS

Nothing such as. We need the "Save as JPEG" feature, which was not available initially, but now available from yesterday onwards. We will test that and its a great feature.

Reason for choosing ImageEngine

Compression ratio and image quality. Auto device detection and delivering the right image without any extra code.

Vendor Response

Thank you for your review, Govind!

Replied July 2021

Gerry

Mechanical or Industrial Engineering, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Great CDN for mid-size companies

Great support during the trial and implementation. Product worked flawlessly.

PROS

It was very easy to implement the software. The customer support is outstanding. The dashboards accurately show key information.

CONS

In some cases it did not work with our sliders but IE provided a good workaround. I think this was more of an issue with our sliders.

Reason for choosing ImageEngine

support

Vendor Response

Hi Gerry! Thank you for your review and we're so pleased that you found it easy to implement, out customer support outstanding, and dashboards helpful. Thank you for explaining the challenge with your sliders. Please let our support team know what CMS you were using so they can assist in the future and improve our product education/implementation at success@imageengine.io. I will share this with the team as well! All the best!

Replied February 2022

Hrishita

Consumer Goods, 51-200 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2021

Ease of use & effective for website

PROS

Easy implementation Optimisation of images in less than 5 steps One time plug-in

CONS

Fraud detection is missing Some of the image optimisation is manual Plug-in should be effective to autopick all images & content from the website to reduce multiple efforts

Vendor Response

Thank you for your review of ImageEngine, Hrishita! We are so glad you enjoyed the quality, ease-of-use, support, functionality, and value. We see you were using the free trial but didn't have the fraud detection you wanted. Please know that our Pro plan is custom does have WAF with DDoS protection available if this is something you might require. Please do not hesitate to reach out to Vysakh in the future with any concerns. Thanks again!

Replied June 2021

Shane

Consumer Electronics, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Helped Our Performance During Peak Holiday Season

Good customer service, good product, fast implementation. Recommended.

PROS

With minimal configuration, our images were served in a compressed fashion, and dimension for the appropriate screensize, using modern file types like webp. Our marketing team often uses large images and this was impacting performance. During holiday, we want things fast - this product accomplished that.

CONS

There were a few images that had nearly solid backgrounds for which we had to tune the compression, but overall it's a good product. Nothing I'd say I like "least" though...It pretty much just works.

Vendor Response

Thank you, Shane! We appreciate your review and I'm sorry to hear there were some background issues with images. Please do not hesitate to reach out with issues like this in the future!

Replied January 2021

Nithin

Architecture & Planning, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Helped in serving images in next gen formats

We mainly wanted to resolve the image related issues/opportunities mentioned in our Google web vitals report. The report suggested to properly size the images and serve images in next gen formats. So we look out for an image CDN and imagengine worked perfectly for us.

PROS

Automatically converted the jpg images on our website to webp. This solved the issue of images in next gen formats mentioned on our Google pagespeed insight score.

CONS

It worked perfectly for our requirement. Slightly more expensive that other CDNs, but they also optimized the image payload by 78%. So no complaints!

Vendor Response

Thank you for your feedback Nithin! We are so glad that ImageEngine solved your Google core web vitals issue and we hope you continue to enjoy our product. Please reach out to us at success@imageengine.io if you have any concerns.

Replied May 2021

Stephanie Erlita

Luxury Goods & Jewelry, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2021

Great software

Reduced our bounce rate and payload, increased user engagement through mobile, higher pageviews over time

PROS

We used the CDN feature which reduced our payload significantly, since our e-commerce is image-heavy and we want to maintain high quality images while loading quickly.

CONS

With the initial deployment there were minor setbacks and some of our editorial images got very pixelated (over-compressed) but then improved over time Would be great if they can compress .gif images too

Vendor Response

Hi Stephanie, Thank you for taking the time to review ImageEngine. We are glad you found it helpful on MASARISHOP.COM and we hope you continue to reach out to us if there are ever any issues. I'm glad your pixelation issue got sorted out. All the best!

Replied February 2021

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Static content cdn

PROS

We initially had some trouble loading the images on the page. It took more time to load the images. After using ImageEngine, we noticed our load time improved by 60%.

CONS

We do not have any issues using ImageEngine so far.

Vendor Response

Thank you for your review, we are glad you found improvements with ImageEngine.

Replied July 2021

Chris

Information Technology and Services, 2-10 employees

Used less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Essential part of your website speed optimisation toolbox

PROS

Managed to get more than 80% payload reduction on my ecommerce site directly reducing bounce and increasing conversions significantly.

CONS

It does not compress any videos you have on the site.

Reasons for switching to ImageEngine

Cloudflare CDN was too basic and their image compression wasn't as impressive.

Vendor Response

Hi Chris, Thank you for your review! We appreciate any feedback you have and we are thrilled that it improved your payload reduction by more than 80%. Please do not hesitate to reach out to us if there's ever any issues with ImageEngine. Kind regards

Replied February 2021

Angelo

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Great service with exceptional customer service support

PROS

The features are easy to use and implement on our web services. We’ve been using the service for about 3 months now and I’ve never experienced any issue on the service. The customer service supports also responds quick and knowledgeable about the services offered.

CONS

None, so far. All features run smoothly.

Vendor Response

Hi Angelo, Thank you for your review - we really appreciate it! We hope you continue to have a great experience using ImageEngine and please do not hesitate contacting us in the future.

Replied January 2021

William

Fine Art, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Amazing Company

PROS

We loved how easy it was to implement and use. But most of all, we loved their team of dedicated professionals who are kind, understanding, responsive, and truly care about helping your business succeed.

CONS

We have not encountered one thing we didn't like so far.

Reason for choosing ImageEngine

Their brand name, team, prices, and software are far beyond the competition.

Vendor Response

Thank you for your response, William!

Replied July 2021

pawan

Retail, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Amazing service with exceptional customer support

PROS

Easy to integrate, Great support, faster site loading

CONS

None, so far. All features run smoothly.

Vendor Response

Hi Pawan, Thank you for your review and we are thrilled to hear that you found ImageEngine easy to integrate, your site is loading faster, and our customer support was exceptional. Please do not hesitate to contact us regarding this product in the future.

Replied February 2021

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