About Influence

Influence is a cloud-based social proof marketing solution that enables businesses to track various metrics like website traffic, customer activities, marketing trends and display it on websites using pop-ups. Enterprises can create and deploy custom notification to show information about sales, new signups, purchases and other data in real-time.

Influence lets administrators design and manage personalized pop-up messages using custom fonts, colors and themes to display sales and conversion data and establish brand identity with customers. Marketers can monitor signups/purchases and configure animation, timings and translations to show Facebook and Google reviews across websites. Additionally, managers can gain visibility into visitor behavior, conversions, a...


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Supported Operating System(s):

Web browser (OS agnostic)

65 Reviews of Influence

Average User Ratings

Overall

4.22 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(35)

35

4 stars

(16)

16

3 stars

(10)

10

2 stars

(1)

1

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 65 results

October 2019

Naomi from Naomi Nakashima

Verified Reviewer

Company Size: 1 employee

Industry: Writing and Editing

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Excellent plugin

Overall, my experience has been wonderful. I had Influence up and running within minutes of purchasing, and the analytics have been very insightful. It was also easy to go in and adjust my campaigns by adding in more information and conversion settings as I continue to grow.

Pros

I like the level of customization available for this service. It's also very light and doesn't weigh down my site with a lot of extra code.

Cons

I haven't had any real problems or issues come up. I do wish I could move the CTA button away from the Close button, but that's not really major.

Reasons for Choosing Influence

It was new and I like to test out newer tools first (they usually have the best customer service).

October 2019

Kejda from Predictive Intent Marketing

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Easy to set up social proof for web properties

Pretty good, support is always responsive

Pros

ease of use, generous plan allowance, and really good cost compared to alternatives

Cons

some of the off-the-shelf formatting doesn't have all the little corner cases figured out. For example, the "city, country" format doesn't work for US / Canada, where we want "city, state / province" and north america is the biggest market.

Reasons for Choosing Influence

LTD on Appsumo, I love supporting the underdog

October 2019

Janice from Stylish Outback Clothing

Company Size: 2-10 employees

Industry: Apparel & Fashion

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

2.0

Customer support

1.0

Functionality

1.0

October 2019

Could be lots better

not happy

Pros

It could be good if I could get it to say what I want, not what is keeps deferring back to

Cons

The Inflexibility of the messages shown

Reasons for Choosing Influence

Because I thought it was similar to Beeketing

Reasons for Switching to Influence

Only because Shopify stopped integrating with them

April 2019

Ramon from Ark Media Company

Verified Reviewer

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Influence is the use proof tool you need on your site.

The overall experience has been great! The team behind Influence will do great things and the fact that they take on any suggestions that can make the SaaS better, makes it even stronger.

Pros

The founders are very responsive and always willing to take on ideas and requests for features or integrations. The support is amazing and responsive beyond belief! Setting up on your account is too easy! They even create easy to follow instructions for you to easily set up your account and website. Getting details from analytics is amazing! Last but not least the design and user experience is on point! They really have put some thought to this and you will not be disappointed.

Cons

There were some issues for me with the checklist at the beginning. I had cleared some of the steps to set up but it was not checking them off. Not a deal breaker for me though as I could see it working on the site.

Response from UseInfluence

Replied April 2019

Thanks Ramon! We try our best to clear issues as soon as we have them reported. :D

April 2019

Raaj from Moxitek Pty Ltd

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Influence Review

Overall, a fantastic app and well worth it. The highlight is the support offered. Live chat is very quick and they are very courteous and they have the time and patience to walk you through. I highly recommend this app to anyone looking to boost social proof as it has helped my site quite a bit.

Pros

This is a great social proof app and I like the ease of use and the functionality. It was very easy to install. Basically install a pixel and the app shows a green dot to show you are live. From there you just setup the different popups like visitors, someone bought your product etc. Here you can set this in many ways, setup when you want this to kick in etc. Once these are set, you are off and running. Overall a good experience.

Cons

The interface could use some freshen up and the developer are aware of it and will be working on that. Other than that I have no other issues, it just works