Influence configuring profile
Supported Operating System(s):
Web browser (OS agnostic)About Influence
Influence is a cloud-based social proof marketing solution that enables businesses to track various metrics like website traffic, customer activities, marketing trends and display it on websites using pop-ups. Enterprises can create and deploy custom notification to show information about sales, new signups, purchases and other data in real-time.
Influence lets administrators design and manage personalized pop-up messages using custom fonts, colors and themes to display sales and conversion data and establish brand identity with customers. Marketers can monitor signups/purchases and configure animation, timings and translations to show Facebook and Google reviews across websites. Additionally, managers can gain visibility into visitor behavior, conversions, a...
65 Reviews of Influence
Average User Ratings
Overall
4.22 / 5 stars
Ease-of-use
4.0
Value for money
4.5
Customer support
4.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
October 2019
Naomi from Naomi Nakashima
Verified Reviewer
Company Size: 1 employee
Industry: Writing and Editing
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2019
Excellent plugin
Overall, my experience has been wonderful. I had Influence up and running within minutes of purchasing, and the analytics have been very insightful. It was also easy to go in and adjust my campaigns by adding in more information and conversion settings as I continue to grow.
Pros
I like the level of customization available for this service. It's also very light and doesn't weigh down my site with a lot of extra code.
Cons
I haven't had any real problems or issues come up. I do wish I could move the CTA button away from the Close button, but that's not really major.
Reasons for Choosing Influence
It was new and I like to test out newer tools first (they usually have the best customer service).
October 2019
Kejda from Predictive Intent Marketing
Company Size: 2-10 employees
Industry: Marketing and Advertising
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2019
Easy to set up social proof for web properties
Pretty good, support is always responsive
Pros
ease of use, generous plan allowance, and really good cost compared to alternatives
Cons
some of the off-the-shelf formatting doesn't have all the little corner cases figured out. For example, the "city, country" format doesn't work for US / Canada, where we want "city, state / province" and north america is the biggest market.
Reasons for Choosing Influence
LTD on Appsumo, I love supporting the underdog
October 2019
Janice from Stylish Outback Clothing
Company Size: 2-10 employees
Industry: Apparel & Fashion
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
1.0
Value for money
2.0
Customer support
1.0
Functionality
1.0
October 2019
Could be lots better
not happy
Pros
It could be good if I could get it to say what I want, not what is keeps deferring back to
Cons
The Inflexibility of the messages shown
Reasons for Choosing Influence
Because I thought it was similar to Beeketing
Reasons for Switching to Influence
Only because Shopify stopped integrating with them
April 2019
Ramon from Ark Media Company
Verified Reviewer
Company Size: 1 employee
Industry: Marketing and Advertising
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2019
Influence is the use proof tool you need on your site.
The overall experience has been great! The team behind Influence will do great things and the fact that they take on any suggestions that can make the SaaS better, makes it even stronger.
Pros
The founders are very responsive and always willing to take on ideas and requests for features or integrations. The support is amazing and responsive beyond belief! Setting up on your account is too easy! They even create easy to follow instructions for you to easily set up your account and website. Getting details from analytics is amazing! Last but not least the design and user experience is on point! They really have put some thought to this and you will not be disappointed.
Cons
There were some issues for me with the checklist at the beginning. I had cleared some of the steps to set up but it was not checking them off. Not a deal breaker for me though as I could see it working on the site.
Response from UseInfluence
Replied April 2019
Thanks Ramon! We try our best to clear issues as soon as we have them reported. :D
April 2019
Raaj from Moxitek Pty Ltd
Verified Reviewer
Company Size: 2-10 employees
Industry: Computer Software
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2019
Influence Review
Overall, a fantastic app and well worth it. The highlight is the support offered. Live chat is very quick and they are very courteous and they have the time and patience to walk you through. I highly recommend this app to anyone looking to boost social proof as it has helped my site quite a bit.
Pros
This is a great social proof app and I like the ease of use and the functionality. It was very easy to install. Basically install a pixel and the app shows a green dot to show you are live. From there you just setup the different popups like visitors, someone bought your product etc. Here you can set this in many ways, setup when you want this to kick in etc. Once these are set, you are off and running. Overall a good experience.
Cons
The interface could use some freshen up and the developer are aware of it and will be working on that. Other than that I have no other issues, it just works
