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RATING:

4.6

(41)
Alternatives
Zendesk Suite
Zendesk Suite

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features and integration with applica...Read more about Zendesk Suite

2

recommendations

Pipedrive
Pipedrive

Pipedrive is a web-based sales CRM software that helps sales teams of all sizes and industries close more deals. Used by over 100,000 companies, Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sale...Read more about Pipedrive

Birdeye
Birdeye
FrontRunner 2024

Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow....Read more about Birdeye

Intercom
Intercom
FrontRunner 2024

Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support, delivering increased customer satisfaction while reducing costs. We're building a future where most customer conversat...Read more about Intercom

Tidio
Tidio
FrontRunner 2024

Tidio Chat is a cloud-based live chat platform suitable for integration into any company’s website. It includes a customizable interface that lets companies make the live chat interface match the look and feel of existing online assets. Additionally, it in...Read more about Tidio

Sprinklr
Sprinklr

Sprinklr is a cloud-based customer experience management solution designed for businesses of all sizes. It offers social experience core, content marketing, social media management, paid advertising, website management (first-party experience), and social ...Read more about Sprinklr

inConcert Contact Center
inConcert Contact Center

Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichannel Contact Center is a cloud-based contact management solution that helps bring together all customer touchpoints through omnichannel comm...Read more about inConcert Contact Center

4.0

(8 reviews)

Enterprise Bot
Enterprise Bot

Introducing Enterprise Bot - the Omnichannel CX Support Suite designed to give your customers the experience they deserve. We understand the importance of providing seamless customer support across multiple channels, which is why we have created a suite of...Read more about Enterprise Bot

Quidget
Quidget

Quidget is a no-code AI platform built to handle up to 80% of Tier-1 customer inquiries, giving you a fast, efficient way to provide support without extra resources. With Quidget, you can set up an AI assistant in minutes. Your AI assistant will quickly le...Read more about Quidget

4.8

(4 reviews)

Userlike
Userlike

Userlike is the leading software for live chat and customer messaging in Germany that offers businesses a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger, Instagram, E-mail, SMS and more. From here, all messages ...Read more about Userlike

Inxide
Inxide

Inxide is the omnichannel conversational AI platform developed by Increso that integrates generative AI, omnichannel, workflow and automation technologies to deliver engaging, self-service interactions to customers, empower Customer Specialist operations a...Read more about Inxide

LiveAgent
LiveAgent
FrontRunner 2024

LiveAgent is an online Help Desk solution for e-commerce businesses at the small and midsize levels. The platform offers live chat application, ticket management, online self-service portals, and change and license management, all as either in-suite or sta...Read more about LiveAgent

WATI
WATI

Wati is a messaging app that helps businesses communicate with customers more easily. It helps you automate marketing, sales, and support with our AI-powered chat bot....Read more about WATI

Genesys Cloud CX
Genesys Cloud CX
FrontRunner 2024

Genesys Cloud CX™ cloud contact center software transforms your customer experience. It connects data across teams, tools, interactions so you have actionable insights to address customers problems with ease on any channel, at any moment, beyond just the c...Read more about Genesys Cloud CX

Freshchat
Freshchat
FrontRunner 2024

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. Key-Value Propositions 1. Smarter Conversations: Availabl...Read more about Freshchat