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INSIDE vs LeadSquared

INSIDE vs LeadSquared

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Overall Rating
4.6 (41)
4.3 (165)
Ease-of-Use
4.5 / 5
4.3 / 5
Value for Money
4.5 / 5
4.1 / 5
Customer Support
4.5 / 5
4.3 / 5
Functionality
4.4 / 5
4.2 / 5
Last Review Written
October 26, 2020
December 21, 2024
Pros/Cons
  • Pros

  • The visual interface is superior to other solutions making engaging with customers fun and interesting.
  • It's a very cute environment for the beauty advisors working it makes work a little entertaining. I like programs that mask the dullness of work with a video game feel.
  • What I like about Inside is that it is very easy to use and they have a good technical support team to answer any questions.
  • Cons

  • I dislike the fact that it is not possible to screenshare outside of the website tab that the customer is on.
  • The deployment of new features and cutomization have always problem.
  • The fact that during the conversation there is no sound notification of a new message at all.
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  • Pros

  • We were very lucky to find LeaddSquared the other almost identical services at a fraction of the cost. Their customer service is fantastic and you really feel they want to help you grow your business.
  • As an agency, you can enjoy some fantastic features and benefits. Would highly recommend this software.
  • LeadSquared has been exceptionally good and has been evolving continuously to give us more features and options. My teams love the ease of use, the design and the continuously evolving new features.
  • Cons

  • Server issues most of the time. May loose the lead activities.
  • Fast in taking money - all advance for 6 months - prepaid - no option to really test for a month or 2 before you really buy their service. After Purchase no delivery of the end product.
  • Long Implementation and Setup Process, Poor Support.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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Advisor Recommendations

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9 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos