Instagram

RATING:

4.7

(4804)

About Instagram

Instagram is a social media application that enables businesses to manage content, create and edit posts and monitor customer engagement. It lets users share photos and videos, comment on other users’ posts, send private messages and search posts using custom keywords. Instagram allows marketers to gain insights into followers’ behavior and track the performance of posts and stories. Users can utilize editing tools and apply a variety of filters such as adjustment of exposure, brightness, or contrast on photos or videos before posting. Additionally, content specialists can use the application to add texts and drawings to photos or videos, remove audio files and upload digital content in bulk. Instagram allows organizations to set up and run online campaigns, p...

Instagram Pricing

Free trial: 

Not Available

Free version: 

Available

Instagram business posts

Instagram Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Instagram

1 - 5 of 4,736 Reviews

Sharilee

Marketing and Advertising, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed December 2023

Instagram Review: Research The Best Way To Use It.

User Profile

Abbas Yusufzai

Verified reviewer

Oil & Energy, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2021

Instagram.. Let others have a glimpse of your life..

I spend quite a good portion of my me time surfing Instagram alsmost every day. It's very useful to have a platform dedicated to exhibiting or sharing our pictures and short videos, which are usually accompanied by small captions. I prefer Instagram also because of the face that it doesn't have that much political content that we see on FB or twitter.

PROS

Instagram, in my opinion, is the best platform to connect with the rest of the globe. Instagram currently has a high number of users, owing to the fact that it is a simple and effective way to communicate with others. Not only is Instagram quickly evolving, but it has also been releasing new features that are quite spectacular, such as IGTV, highlights, reels, and other features that have been a huge success. It also helps freelancers and content creators to earn money for their work.

CONS

Instagram for most people becomes addictive, and they end up spending way more time on it. Also it shows a lot of ads but that is ok as this is what keeps it free for public.

Reasons for switching to Instagram

Though I still use Facebook, but not that much because alot of my contacts and friends have joined Instagram, and also Instagram have way less political and hate content in it.

User Profile

mohamad

Verified reviewer

Commercial Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed July 2023

For me as a social media manager and as someone who use Instagram daily I think the app is good.

Well, after using Instagram for 2 years I think it's good for entertainment and marketing and make you contact your friends easily and message them, Instagram also gives you the possibility to meet new friends too

PROS

This app is easy to use like, it's simple and fast, it's easy to post something or share something with your friend, you can follow people that you know personally or anyone else, and it's also easy to start a conversation on it with some cause there is a place where you can send messages on it, the recommended page is good and clear from the unacceptable content.

CONS

Actually, there are some features that should be on Instagram like the availability of making long videos on Instagram like 3 minutes or 5 minutes videos, and adding the option of reacting to posts with funny reactions and angry reactions just like Facebook and other social media platform does.

Reasons for switching to Instagram

Meta for business by Facebook has been made specially to manage businesses and big businesses and also Facebook users are more than Instagram users, so that helps my page get more reached

Vinit

Writing and Editing, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2024

Instagram

Instagram are very useful they some actor and fans are connected their and they meet in video call and chat . Instagram are providing sacrifice facts,jobs alert and janral knowledge quiz provide

PROS

Instagram are connected people and they are mostly people are like because they are sharing memes,reel, post, photos.and they connect easily people

CONS

Instagram are make new friends and they are connected each other and they are give daily news update and instagram new update are very good they provide channels group

Alexis

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed October 2020

Where's my FREEDOM OF SPEECH

My overall experience with Instagram is good due to the fact that they offer so many ways to reach new people and promote your business. Ways such as hashtags, search bar, The explore page and sending Direct Messages to people. The only problem I've had with them so far which is a big problem is them not letting me exercise my use of freedom of speech by denying me promotion of an ad I was going to pay for.

PROS

I love that instagram allows me to connect with my friends and family as well as people I haven't met before. It's very easy to use, has a lot of different features and tools such as, using hashtags to get more views or likes on your posts, search bar, The explore page and sending Direct Messages to people. I use most of these as an advantage to my business. Instagram also allows you to run ads and gives the opportunity to choose your audience. So I use that too but have recently ran into a problem with running an ad.

CONS

Although Instagram is an app with lots of benefits and is very popular it has some downfalls. Instagram has the option for its users to make ads that promote their page or products but I've recently had a problem with running one of my ads for my business. I was trying to promote my clothing store on a video that had music in it and the music is an original song that I wrote. Well when I hit start ad Instagram made me wait like an hour before getting back with me about why. Their reason as to why I couldn't run my ad was because it had to do with political views and they didn't want me to influence anyone's vote or decisions. But people are clearly influencing peoples votes and decisions EVERY SINGLE DAY! So I didn't understand then and I don't understand now as to why they wouldn't let something go through that I WAS PAYING FOR and let me exercise my right to speak on whatever matters I wanted to speak on. Customer support didn't help one bit, they just kept sending me the same information over again so I finally just didn't worry about it and found another way to promote my business through another app.