Instagram vs Salesforce Marketing Cloud

RATING:

4.7

(4820)

Instagram has 4820 reviews and a rating of 4.68 / 5 stars vs Salesforce Marketing Cloud which has 485 reviews and a rating of 4.18 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (4820)
4.2 (485)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 12, 2024
April 10, 2024
Pros/Cons
  • Pros

  • Integration with other social media like Facebook is a great feature. Businesses can directly communicate with followers.
  • Free and you can find everyone there. Getting to know your target costumers and what they like through insta is super easy.
  • Cons

  • Ads can get expensive if you are looking to generate leads through the platform. There also seems to be a lot of fake and spam accounts.
  • Emailing on the app is a bit complicated. It doesn’t alert me when I get an email and you have to go through some pages to get to the email.
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  • Pros

  • This is a sales persons greatest tool. In addition you can create custom objects to enable the support team to better work cases.
  • The support and training from SF have been excellent.
  • Cons

  • IT is sometimes hard to organize and sort files.
  • It's is very costly as compared to others I the market.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos