Instagram vs Universe

RATING:

4.7

(4848)

Instagram has 4848 reviews and a rating of 4.68 / 5 stars vs Universe which has 34 reviews and a rating of 4.38 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (4848)
4.4 (34)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
June 24, 2024
November 28, 2022
Pros/Cons
  • Pros

  • Integration with other social media like Facebook is a great feature. Businesses can directly communicate with followers.
  • Free and you can find everyone there. Getting to know your target costumers and what they like through insta is super easy.
  • Cons

  • Ads can get expensive if you are looking to generate leads through the platform. There also seems to be a lot of fake and spam accounts.
  • Business pages get lost int he algorithms and its extremely frustrating when you are just not seen.
Read all user reviews
  • Pros

  • I like how easy it is to embed on the website. I also love how easy it is to get in touch with people.
  • I love knowing that I have someone that I can call if I need someone immediately (and it has happened).
  • Cons

  • I don't like that we have to be logged in to purchase tickets. Many people forget their log in.
  • The customization of the tickets can get confusing.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos