Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
5.0 / 5
Value for Money
5.0 / 5
Customer Support
4.5 / 5
Functionality
5.0 / 5
InTouch Tool Reviews
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February 2021
Anonymous
Company Size: 1 employee
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Functionality
5.0
February 2021
Best tool ever!
Pros
Best tool ever.. saved TONS of hours and got some clients!
Cons
Nothing that I can think of, everything works great
September 2020
Jeremy from Dryrun
Company Size: 2-10 employees
Industry: Financial Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
1.0
Functionality
5.0
September 2020
Secret weapon during COVID
Tool is awesome, person responsible for responding to support queries needs to be replaced.
Pros
It is a real game-changer and the $ for $ best investment I made for connecting with the ideal prospects and warming them up to a conversation. Current stats are about 40% of invites connect and about 8-10% are booking conversations. It kills Email campaigns that historically give results of 3% and phone tools which are about 0.03% connect rate. Things to consider: Spend the $800 to get Linkedin sales Navigator to make this tool sing. Send quality messages with intend to well-researched prospects. I hate people who send a lame message to connect for no other reason to connect. Don't ruin a quality tool like this with lame campaigns.
Cons
The support is terrible. It takes days to receive a response to an inquiry if you get a response back at all. that being said its an easy tool, so the need to contact them is low.
May 2020
Tarun from Varselor General Trading LLC
Company Size: 2-10 employees
Industry: Computer Software
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
A very Powerful Tool
Have been able to reach out to a large audience on linkedin in a personalized way in a very cost effective manner.
Pros
It is a very good tool that can help with lead gen on linkedin. Makes life very easy and saves a lot of manual effort.
Cons
Nothing, everything about this tool is great.
Reasons for Choosing InTouch Tool
Found it very simple and easy to use and it helped us solve our linkedin automation problem.
January 2021
Sonja from Prime Coaching
Company Size: 1 employee
Industry: Management Consulting
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
3.0
Functionality
4.0
January 2021
Intouch Value
Easy to learn, apply and maintain. It might be valauble to add extra options allowing a mix of audience selection, titles etc. Compiling a list of the analytics to keep.
Pros
I appreciate the automatization with the personalized messages allowing a semi-customized approach with new potential customers.
Cons
I am not sure how I can change the market focus during a campaign or leaving out a person when I realize they might be the wrong target during the automated campaign
June 2020
Sayeed from Velocity MENA
Company Size: 2-10 employees
Industry: Outsourcing/Offshoring
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
June 2020
Great tool
happy with overall
Pros
its great to use and manage. especially being able to integrate with our CRM. helps the volume game
Cons
export information could be better a\lso transferring duplicates to other lists can cause issues
August 2020
Alok from Self Employed
Company Size: 1 employee
Industry: E-Learning
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2020
Simplify the Connection Game
I had this plan for connecting with my target audience from more than 2 months. I was not able to execute this simply because of the time it normally takes to pick each prospect and send a personalized message. This tool automates it all. I am super delighted as a customer
Pros
I love the simplicity of this tool. For a non techy person like me this really matters. I find this tool very efficient.
Cons
They should give at least 10 connection per day in free account.
May 2020
kevin from Kevin Orozco Farmers Insurance Agency
Company Size: 2-10 employees
Industry: Insurance
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
May 2020
Intouch is AWESOME!
So far so good ! Can't complain!
Pros
Simple and easy to load. Didn't take too long to get the hang of it.
Cons
Wish I could scrape the emails somehow. If theres a way to do that i wanna know.

Response from InTouch Tool
Replied May 2020
Thanks for sharing your experience Kevin! As for collecting emails - yes, InTouch Tool can do this for you too - it collects emails (and other publicly available information, like website, phone number etc) for those who connected with you. You can then export all the data to a CSV file from the "people" tab. If any other questions, just reach out to us at support@intouchtool.com Alex from InTouch Tool
November 2020
kevin from University
Company Size: 1 employee
Industry: Computer Software
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
November 2020
Intouch Review
Overall, Intouch is a great tool for anyone who is looking to expand their network! I has become a huge factor in my job app process.
Pros
I love how easy Intouch is to use. It has been a huge factor in expanding my network in order to leverage jobs. It is a great platform!
Cons
There were sometimes bugs where the tool filled in a person's entire description for {{company}} if there are emoji s or abbreviations next to their company name, but I just avoided using the {{company}} tag. Other than that, everything else is great!
August 2020
Marija from Vivify Ideas
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
August 2020
Time saving
Pros
The app is easy to use, it is really helpful. It saves an enormous amount of time when searching for prospects and sending follow-ups. I like that I can see the prospects in the pipeline and the fact that I can exclude someone from it. The InTouch Tool support team is very responsive and always helpful.
Cons
The fact that it can't work in the background. I understand completely why, but sometimes it just prolongs my other work.
January 2021
Maximilian from Lex Visibilis Media
Company Size: 2-10 employees
Industry: Marketing and Advertising
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
January 2021
Good Extension
Pros
It's easy to use, safe and works great. I safed a lot of time with this tool.
Cons
Sometimes this tool has problems finding contacts for follow ups. It's impossible to decide between men and women.
June 2020
barry from recruitingpartners
Company Size: 2-10 employees
Industry: Staffing and Recruiting
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2020
Easy to use and amazing
Pros
This product didnt take much time to learn. Same day that I purchased the product it started helping me close deals. This product is great for two reasons - easy to use and will save you so much time with linkedin connections/messaging. Must buy!
Cons
Really it does everything I was hoping for.
Reasons for Switching to InTouch Tool
I was doing the same thing the tool does except I was paying an individual to do it.
October 2020
Daniël from LINKIT
Company Size: 51-200 employees
Industry: Information Technology and Services
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
Easy to use
Excellent.
Pros
Very easy to use, and understand. Help me spend time on things that matter more!
Cons
Difficult too install the paid version by paypal
January 2021
gianni from webidoo spa
Company Size: 51-200 employees
Industry: Information Technology and Services
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
January 2021
ottimo servizio
Pros
facile da usare e molto intuitivo. Si integra bene con Linkedin.
Cons
non c'è lingua in italiana e poco supporto tecnico
November 2020
Joe from SalesHax
Company Size: 2-10 employees
Industry: Management Consulting
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
InTouch Tool
Pros
InTouch Tool is a great value. Saves a tremendous amount of time and effort. Agents can now automate the most time-consuming and tedious connection and reply tasks. Works as promised.
Cons
You must keep the screen up and not maximized. Not a deal breaker.
October 2020
Dylan from Salesmindset
Company Size: 1 employee
Industry: Education Management
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
Intouch tool excellence
Just excellent.
Pros
Its easy to use, it gives you autonomy, and it does all the work for you
Cons
There are no issues with the software. All good
Reasons for Choosing InTouch Tool
Its just the best.
April 2021
David from DG Legal
Company Size: 11-50 employees
Industry: Management Consulting
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Functionality
5.0
April 2021
Recommended
Excellent
Pros
The product saves a significant amount of time and helps grow your network
Cons
I cannot think of anything of note to report