IRIO
IRIO
About IRIO
IRIO is a cloud-based mobile marketing solution suitable for businesses of all sizes, and is particularly suited to retail, real estate and agencies. IRIO enables users to send surveys, sweepstakes, promotions, customer service messages and more via text.
Customers can enter sweepstakes with a text message, enabling users to engage with and qualify leads. Text messages about promotions provide an opportunity to connect with opted-in customers in real time. Mobile retargeting tools can be used to automatically send incentives to customers who abandon shopping carts.
IRIO's mobile information solutions help users to build a database of prospects while providing customers with an information source about products and services. Users can also automate tasks like a...
IRIO Pricing
Starting price:
$20.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for IRIO
1 - 5 of 36 Reviews
Danielle
Real Estate, 51-200 employees
Used daily for more than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
It is amazing, I can send a text to all residents or just a single resident regarding any issues.
Constant Communication with the resident, allows them to feel involved.
PROSIt has a app that's AMAZING and easy to use! Extremely convenient to get in contact with a resident after hours, i.e.: noise complaints or emergency. With IRIO I notify my residents immediately , on a recurring bases, or on scheduled date of any upcoming events, projects, policy reminders etc. I wouldn't trade It for any other text management platform on the market right now.
CONSIt is a little hard to upload, email address, phone number at same times from Realpage Onesite, so I don't even upload email addresses. I have not found a report that includes phone, and email on same report for residents in Realpage.
Shawna
Real Estate, 2-10 employees
Used daily for less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
Very helpful!
easy way to send information and updates to all the residents at one time without worry of leaving anyone out.
PROSEasy to use and great opportunity to keep everyone informed. The residents like that they are updated and informed of things going on the property.
CONSSo far I have not encountered anything that I do not like. I am still finding new and helpful tools that makes sending texts easier.
Haillee
Used daily for more than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed May 2018
I am very pleased with almost every aspect of Irio with the exception of 2 issues
PROS
The ease of use is excellent and residents really appreciate the text message portion for notifications.
CONSThe inability to respond via text to the text-4-info service is inconvenient, has been going on for an excessive amount of time and yet no reduction to the bill has ever been considered. There were months were I could not respond to any new leads losing potential leases. I have also had about 6 residents over the last few years that would never receive a text when sent and no explanation could be found.
Elizabeth
Real Estate
Used daily for less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2018
Great integration with Entrata, hard to use with text for info.
Easy to communicate with my Residents and easy for my Staff to use.
PROSStaff is able to easily send and schedule text messages to Residents about their packages, events on property and changes to Office hours.
CONSCan't text back the Prospects who text in for info, some residents say that they "don't ever get our messages" and when we check they are not Opted Out.
Belita
Real Estate, 1,001-5,000 employees
Used weekly for more than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Good text message platform
PROS
Desktop version of IRIO is super simple and user friendly. You can send a quick message & schedule text messag. A major plus is the ability to send MMS (flyers) to our residents due to the limit of words in a text message
CONSI feel the mobile version need to match the desktop version. Unable to send a emergency text blast, unable to see the residents name when they reply, you can only view their phone number. I would like to schedule a text and I would love to have the ability to send MMS as well.
