# Klaviyo vs Segment - 2026 Comparison - Software Advice

> Klaviyo vs Segment - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/marketing/klaviyo-profile/vs/segment

---

[Home](https://www.softwareadvice.com/)

/

[Lead Generation Software](https://www.softwareadvice.com/marketing/lead-generation-comparison/)

/

Klaviyo vs Segment

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Updated June 3, 2026

# Klaviyo vs. Segment: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Updated June 3, 2026

# Klaviyo vs. Segment: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/marketing/klaviyo-profile/)

[Klaviyo](https://www.softwareadvice.com/marketing/klaviyo-profile/)

4.6

[(528)](https://www.softwareadvice.com/marketing/klaviyo-profile/reviews/)

Starting Price

$20.00per month

Free trial

Free version

Pros:

-   Integration with Shopify
-   Email templates

Cons:

-   High pricing
-   Slow customer support

Who uses Klaviyo

Based on 528 reviews

-   Popular among: Small businesses
-   Most common industry: Retail, Consumer Goods & Services (45%)
-   Top use case: Email Marketing (54%)

78% of users recommend this product

[](https://www.softwareadvice.com/product-data-management/segment-profile/)

[Segment](https://www.softwareadvice.com/product-data-management/segment-profile/)

4.7

[(72)](https://www.softwareadvice.com/product-data-management/segment-profile/reviews/)

Starting Price

$120.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Segment

Based on 72 reviews

-   Top use cases: Data Management (11%), Product Analytics (11%) and Data Collection (8%)

84% of users recommend this product

[](https://www.softwareadvice.com/marketing/klaviyo-profile/)

Klaviyo

4.6

[(528)](https://www.softwareadvice.com/marketing/klaviyo-profile/reviews/)

[](https://www.softwareadvice.com/product-data-management/segment-profile/)

Segment

4.7

[(72)](https://www.softwareadvice.com/product-data-management/segment-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.6

Based on 528 reviews

Ease of use

4.5

Value for money

4.3

Customer support

4.3

Functionality

4.6

4.7

Based on 72 reviews

Ease of use

4.5

Value for money

4.1

Customer support

4.3

Functionality

4.6

## User interface

* * *

## Key features

Features selected based on 600 reviews from Lead Generation

* * *

A/B Testing

4.9

Autoresponders

4.8

Campaign Analytics

4.6

Campaign Scheduling

4.8

CAN-SPAM Compliance

4.3

Contact Management

4.4

A/B Testing

N/A

Autoresponders

N/A

Campaign Analytics

N/A

Campaign Scheduling

N/A

CAN-SPAM Compliance

N/A

Contact Management

N/A

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

RecurlyNot enough reviews

](https://www.softwareadvice.com/accounting/recurly-profile/)[

ShopifyIntegration rated 4.9 from 115 reviews

](https://www.softwareadvice.com/retail/shopify-profile/)[

SumoNot enough reviews

](https://www.softwareadvice.com/marketing/sumome-profile/)

[

Adobe AnalyticsNot enough reviews

](https://www.softwareadvice.com/marketing/adobe-analytics-profile/)[

ChartbeatNot enough reviews

](https://www.softwareadvice.com/website-optimization/chartbeat-profile/)[

impact.comNot enough reviews

](https://www.softwareadvice.com/affiliate/impact-partnership-cloud-profile/)

## Reviews

* * *

Linda S.CEO FounderConsumer Services, 2-10 employees

"It offers strong automation, detailed segmentation, and solid reporting, which makes it very effective for growing and managing email marketing."

Apr 20, 2026

Cody A.PresidentMarketing and Advertising, Self-Employed

"I got grandfathered in so I pay a super discounted rate but if I were a new customer looking for an email marketing platform I probably wouldn't go with Klaviyo simply because once you start to scale the cost is ridiculous."

May 1, 2026

MH

Matt H.FounderComputer Software, 2-10 employees

"Segment seamlessly integrates with our web app and entire tech stack and simplifies data management, allowing us to focus on our core business functions."

Aug 2, 2023

VR

Verified ReviewerMachine Learning EngineerComputer Software, 11-50 employees

"customer support wasn’t as helpful as we would have hoped when we started running into an issue"

Feb 6, 2023

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Brevo vs Klaviyo](https://www.softwareadvice.com/scheduling/brevo-profile/vs/klaviyo/)[Gmail vs Klaviyo](https://www.softwareadvice.com/email-marketing/gmail-profile/vs/klaviyo/)[Mailchimp vs Klaviyo](https://www.softwareadvice.com/marketing/klaviyo-profile/vs/mailchimp/)[MailerLite vs Klaviyo](https://www.softwareadvice.com/marketing/klaviyo-profile/vs/mailerlite/)