--- title: "Kompyte Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Kompyte. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Kompyte is a good fit for you!" source_url: "https://www.softwareadvice.com/marketing/kompyte-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Market Research Software](https://www.softwareadvice.com/market-research/) / [Kompyte](https://www.softwareadvice.com/competitive-intelligence/kompyte-profile/) / Kompyte Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/competitive-intelligence/kompyte-profile/) Reviews # Kompyte User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 37 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.3/5 - Value for money: 4.5/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 24 reviews (65%) - 4 stars: 12 reviews (32%) - 3 stars: 1 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The Kompyte tool takes the complexity of tracking competitor updates and makes it easy to scroll through and see highlighted word posts. ## Kompyte customer reviews Showing reviews 1-25 of 37 (page 1). ### Kompyte is Awesome! - Overall rating: 5/5 - Reviewer: Kayla G. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it is for me to look up battle cards for our competitors and explain to customers why we are better. #### Cons I don't like that there are not more of our competitors listed on there for battel cards --- ### Amazing product for sales teams - Overall rating: 5/5 - Reviewer: Carli L. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. When you are constantly dealing with competitors in a sales role, Kompyte organizes everything in a seamless and organized way to keep reps on their toes and drive revenue from competitors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Kompyte was extremely easy to use as a new sales rep. I had several sales calls that were saved by sharing information about competitors with customers and moving sales along. #### Cons I can't think of anything that I didn't enjoy or like about Kompyte. --- ### Great software - Overall rating: 4/5 - Reviewer: Sebastian J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros One of the things I really like about Kompyte is its user-friendly interface, which makes it easy for users to navigate and access the data they need. The platform also offers detailed reports and alerts that provide users with real-time updates on their competitors' activities, allowing businesses to stay on top of market trends and make informed decision #### Cons Limited social media coverage: While Kompyte does offer social media monitoring, some users have found the platform's social media coverage to be limited #### Vendor response Thank you for taking the time to leave us a review, Sebastien! We monitor posts on key social media networks and metrics around the number of followers, posts, and engagement. We also have tools to help identify boosted social posts. If there are additional social media sources or metrics you are interested in, please let us know. Your feedback is incredibly valuable as we evolve our product. Replied March 2023 --- ### Review - Overall rating: 4/5 - Reviewer: Jay P. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Form a 1-10, I can give it a 8 #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use and understand and navigate through. #### Cons Slow performance at times and could be faster. #### Vendor response Thank you for sharing your feedback with us, Jay! We appreciate hearing that you find Kompyte user friendly. However, we apologize for any inconvenience caused by the occasional slow performance you have experienced. It would be helpful if you could share the specific areas where you have noticed slow performance so that we can investigate. Replied May 2023 --- ### Great competitive analysis tool! - Overall rating: 5/5 - Reviewer: Sergei M. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great experience, nothing to complain about! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to use and to set up, pretty good pricing, great business development team #### Cons Hard to tell, nothing bothers me so far, maybe the mobile version will make it a bit better --- ### Komptye is good when being competitive. - Overall rating: 5/5 - Reviewer: Calil I. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like Komptye option to be competitive when it comes to selling different products and comparing the differences. #### Cons Not all the competition is on Komptye sometimes I have to dig through google to find information about certain companies. --- ### Easy To Find Information - Overall rating: 5/5 - Reviewer: Andrew C. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that all of the information I am looking for is in one place and I know exactly where it's at every time. #### Cons Although the information I need is all in one place it can seem a bit disorganized at times. --- ### Great competitive analysis tool! - Overall rating: 5/5 - Reviewer: Michael C. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use mostly, great tool for competitive analysis #### Cons Probably the only thing that pos up in my head is the lack of proper mobile version --- ### Great software - Overall rating: 5/5 - Reviewer: Ranya B. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Key software for competitive intelligence! #### Cons At this stage there’s nothing that I dislike about the software --- ### Really cool application! - Overall rating: 5/5 - Reviewer: Moo O. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Battle cards are extremely useful during sales calls. #### Cons I never feel sure about how up to date the information is. My field changes a lot. --- ### Battlecards - Overall rating: 4/5 - Reviewer: Arthur B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros The tile arrangement of competitors and a thorough comparison between them helps me when dealing with tough questions from prospects. #### Cons Generating a dashboard with pros/cons from all selected service providers to be shared (a 1-pager). I think that's the only thing I'd include in it. --- ### great tool - Overall rating: 5/5 - Reviewer: Jorge R. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros versatibility, but we´ll trying to use it #### Cons language difficult --- ### Daily intelligence tool - Overall rating: 5/5 - Reviewer: Tara W. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service, our representative is amazing and has gone above and beyond for usSEO TablesAd and keyword trackingCollect feed & customize searchInsight atomization #### Cons I like Kompyte and our customer service representative quite a bit, but sometimes there are anomalies in presented information, these are addressed swiftly. More vexing, it is not possible to export battlecards into a PowerPoint or tables into Excel. This requires manual work by me as these formats are required by my internal customers. #### Vendor response Hi Tara, Thank you so much for your genuine and comprehensive review of Kompyte. We appreciate the praise for our customer service team — we're always striving to go above and beyond! We're glad that you find value in features such as our SEO Tables, ad tracking, and insight automation. It's rewarding to hear that these tools are serving you well. Your detailed feedback regarding the limitations in exporting Battlecards to PowerPoint and tables to Excel has certainly touched base with us. We understand that this can cause extra manual work for you, and we apologize for the inconvenience. Although we currently do not have a solution in place for this particular issue, we're always seeking ways to enhance user experience. Your feedback makes an immense difference, as it provides our team with a clear insight into the areas where potential improvements can be made. Thanks again for taking the time to share your experience and suggestions. Replied October 2023 --- ### Kompyte, a valuable tool to enable sales team and more - Overall rating: 5/5 - Reviewer: Erin H. - Verified reviewer: Yes - Industry: Building Materials - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Kompyte creates a way to streamline competitive intelligence for easy digestion. It has comprehensive capabilities to organize and distribute accurate, relevant information to numerous departments. The tools are a hidden gem, as they exponentially increase the value of the platform. The onboarding process has been phenomenal, and I get answers to questions within the same day. #### Cons It is a bit of a learning curve to start, as there are many tools within the platform. Prioritizing the sections that will bring the most value to your company's users first can help make the platform digestible. I also had difficulty connecting to Teams, but easily found a solution with our representative. --- ### Kompyte saves us valuable time - Overall rating: 5/5 - Reviewer: Miranda C. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Kompyte tracks a variety of data sources per competitor, saving us hundreds of employee hours each year. Insight reports are a great way to keep everyone informed of important competitor changes and alerts let us know immediately of important pricing or product changes.Customizable battle cards keep sales and customer success up-to-date on our strengths and objection handling. #### Cons Kompyte has been making frequent updates and bug fixes, I can't think of a complaint I've had in the last year that wasn't immediately addressed by their success team. --- ### Kompyte’s great! - Overall rating: 5/5 - Reviewer: Camila M. - Verified reviewer: Yes - Industry: Information Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The Kompyte tool takes the complexity of tracking competitor updates and makes it easy to scroll through and see highlighted word posts. I like the addition of monitoring all social media posts. These posts often give insights into a competitor's strategy not seen on their website. The system's design is intuitive in getting the data from a website or social post into an easy to read feed. Their Customer Success group is always available to help and set up the system to meet competitive intelligence objectives. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Kompyte does an excellent job gathering up all the info about competitors and providing an easy-to-read format. It makes it faster to be updated about what's going on across many competitors. I can do quick checks on what's going on specifically with one competitor or scroll down the feedback to get a sense across all the competitors tracked. I can focus more on finding the key insights that I can share across different groups. Kompyte’s search engine pulls the data and sorts it in a clear, simple way The UI for the desktop version is very intuitive and easy to use. It's been great to get started; the Customer Success team's support in setting up the system and keeping things going is wonderful! #### Cons There’s nothing I dislike. I like Kompyte's redesigned Phi platform. There’s more functionality with it. #### Vendor response Thank you for your kind words! We are honored to partner with you! Replied October 2020 --- ### Adequate for my needs - Overall rating: 3/5 - Reviewer: Cody H. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Having a resource to store knowledge is fantastic. Quick reference battle cards are great when you are in the moment with a customer and discussing things live on a call. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The UI is very easy to navigate. Nothing that blows your mind when you use it but it is good. I also like how you can see the main cards in the dashboard so you know where to search. #### Cons Sometimes the search function doesn't work as well as expected. Other times when you search it works great. If it was a little more consistent it would be ideal. #### Vendor response Thank you for taking the time to leave us a review, Cody! We are happy to hear you find the UI intuitive and that Kompyte's centralized Battlecards and competitive knowledge are helpful during your sales calls. Can you please explain what issues you are experiencing with our search feature so we can take the necessary steps to improve our search capabilities? Any additional feedback would be highly appreciated. Replied May 2023 --- ### Great tool, can improve - Overall rating: 4/5 - Reviewer: Fernando U. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 5001-10000 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Comparison on market technology and market brands, it gives you an overall on the companies in your market but I think most of the functionalities are not being updated every 3 months. Information sometimes is outdated #### Cons No updated to 2023 tech functionalities #### Vendor response Thank you for leaving a review and for bringing this to our attention. Kompyte's automated data sources are tracked and updated in your account daily. If you are not seeing recent competitor insights, please have your admin reach out to your Customer Success Manager so they can investigate. If you are referring to strategic elements of a Battlecard or report (for example, why you win, why you lose, landmines, etc.) these traits will require some manual updating from your Battlecard Admin. You would want to discuss this with them directly. Replied March 2023 --- ### Great user experience - Overall rating: 5/5 - Reviewer: Harleen M. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use Kompyte for CI the overall experience is seamless #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love how easy the program is to use. The options of customization are ver user friendly and allow to great results. #### Cons At this time, I do not have any dislikes towards the software --- ### Quick-access battlecards - Overall rating: 4/5 - Reviewer: Fabrice T. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Very easy to access quick information about a competitor or unfamiliar product to further conversations with a prospect and overcome objections #### Cons Limited library, would like access to more general, unbiased information about other products/services that weren't specifically produced by our teams. Outside of the battlecards created by your org, knowledge base is limited #### Vendor response Thanks for your review, Fabrice! Glad to hear Kompyte provides you with easy access to your competitor Battlecards! Kompyte does offer a robust library of templated Battlecards and reports along with a report builder for custom reports. All of these assets can be published in the consumer portal and your CRM. I'd share feedback with your Kompyte Admin as to which additional reports you would like access to. They can reach out to their dedicated Customer Success Manager if any support is needed in creating or publishing these assets. Replied March 2023 --- ### One stop shop for competitive intelligence - Overall rating: 5/5 - Reviewer: Emily S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I loved how easy it was to view competitor scorecards. Our marketing team developed awesome scorecards that provided easy to interpret snapshots of our biggest competition. I used this heavily when I was in a CSM role and needed to understand where customers were coming from when they wanted to switch to a competitor. It helped me have natural conversations about the pros and cons of both. #### Cons It could have been the team that implemented it at my company but I didn't like that you couldn't see when the battle cards were last updated. --- ### Essential For Sales Teams - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Kompyte is excellent for giving your sales team fast access to information like competitors strengths and weaknesses while on sales calls. #### Cons I have some bugs with the chrome extension but its not that big of a deal --- ### Good - Overall rating: 5/5 - Reviewer: Shadi a. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use I like how it auto compares to our service #### Cons From the little time I have had with it nothing --- ### A great tool for research - Overall rating: 5/5 - Reviewer: Eric S. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Kompyte is a great tool for researching market trends and also conducting competitive analysis #### Cons It would be nice to be able to add tags such as "industry" to battle cards to allow for fast/easy searching in the navigation. --- ### Great Tool for Sales Professionals - Overall rating: 5/5 - Reviewer: Silvia C. - Verified reviewer: Yes - Industry: Automotive - Company size: 201-500 employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easier to find what you are looking for when the content is organized. I also enjoy having this data integrated into our Salesforce platform #### Cons I have had no issues with Kompyte at this time. ## More reviews [Next reviews](https://www.softwareadvice.com/competitive-intelligence/kompyte-profile/reviews/?page=2) --- Kompyte Reviews, Pros and Cons - 2026 Software Advice