Lead Capsule

RATING:

4.6

(30)

About Lead Capsule

Lead Capsule is a cloud-based customer relationship management (CRM) solution suitable for businesses of all sizes. Key features include lead generation, management, aggregation and commerce. The solution offers key features such as activity tracking, pipeline management, prospecting tools and source tracking. The solution ensures that sales staff and representatives receive leads in real time so that each and every lead has the maximum chance to convert into actual sale. Lead Capsule enables users to drive targeted traffic to their promotions and offers through its affiliate portal. In addition, its dynamic web form feature helps generate qualified leads and offers affiliate tracking. Its call tracking feature allows users to track both outbound and inbound ...

Lead Capsule Pricing

Lite: $499 per month Professional: $699 per month Enterprise: $999 per month Dedicated: $1499 per month

Starting price: 

$499.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Lead Capsule Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4

Functionality

4

Most Helpful Reviews for Lead Capsule

1 - 5 of 30 Reviews

Ron

Online Media, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Making Our Data Business Better!

I've been in the data business since 1998, and throughout the years, I've seen various systems come and go. In 2022, I faced a common challenge in our industry - the continuous need for updates and modifications to our software. This ongoing cost was a burden.For a couple of years, I had my eye on Lead Capsule, and I finally decided it was time to make the move. Working closely with [sensitive content hidden] and his team, I was impressed by how they seamlessly adapted our current workflow into our Lead Capsule. Their understanding and expertise has been invaluable.Now, 16 Months later, I can confidently say that everyone at Lead Capsule has been fantastic. They've made minor tweaks and modifications that have enhanced our workflows even further. Their ongoing support is top-notch, always addressing our needs promptly and thoroughly.If you're in the data business like me, I wholeheartedly recommend Lead Capsule and their Support as well as Development team. I'm even willing to personally discuss my experience via telephone or Zoom to answer any questions you may have.Thanks for making our data business better!Ron M.

PROS

Lead Capsule was able to seamlessly adapt to our current as well as new workflows. Their Development team has been able to make minor tweaks and modifications creatively, fairly priced and with ease. Their ongoing support is top-notch!

CONS

Ran into some interface lag issues for which they pinpointed, addressed and resolved.

Andy

Education Management, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Excellent Tool

Lead Capsule has radically impacted our workflows and marketing strategy. I would highly recommend them to anyone involved in marketing.

PROS

The software is great, but the service and assistance I have received from the Lead Capsule team has been second to none. They are responsive and creative when it comes to unique solutions for our company.

CONS

There could be more training documents or videos. The team walked through all of the questions I had, but some of that could have been resolved with some kind of training/knowledge repository.

Bart

Verified reviewer

Automotive, 11-50 employees

Used daily for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed October 2021

Scam

it was a nightmare

PROS

nothing as the program is a sure way to lose money

CONS

the program does not work for retail. It crashed the first day I went live and no one fixed the problems. The [SENSITIVE CONTENT] was rude and hung up on me. I cancelled after losing thousands of dallars and the [SENSITIVE CONTENT]wrote a nasty email saying he is not refunding my money

Reason for choosing Lead Capsule

I was mis-sold

Vendor Response

We have been in business for over 12 years & have never had any complaints like this. This particular customer had unrealistic launching & system expectations as they ultimately wanted us to clone their existing multi-function platform in about 1 month, for which they spent over 100K developing over several years. This particular review is merely an attempt to be vindictive & is definitely not an accurate reflection of the flexibility & robustness of Lead Capsule nor the high level of quality within the services that our software & our team provides.

Replied June 2023

Chloe'

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed October 2012

Recommendation

Overall, I have only had success with Lead Capsule. I would recommend an online user manual to benefit clients comprehension of all of the "bells and whistle" Lead Capsule offers.

PROS

The system is extremly user friendly. The ability to generate real time reports allow you to streamline campaigns to maximize profit. The entire LeadCapsule Team is professional, attentive and progressive. I have seen upgrades to the system implemented monthly, this also helps us maximize our bottom line. I would highly recommend LeadCapsule to any company looking for a smoothe transaction of uninterupted business, and quick client implementation.

CONS

To date my only con is that Lead Capsule does not work on my iPad. However, I did find an app that allows it to be viewed through the "Photon" App. Its is a bit slow and needs to reload often, but it is something when traveling light.

Gina

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed November 2014

Digital Agency Review

Our team evaluated three Lead Management Systems before selecting Lead Capsule. So far, I am very pleased to say that it's capabilities are proving out just as they were sold. With a small, non-technical team, we were able to easily and quickly get our third party lead vendors integrated into the system. Beyond its integration flexibility, Lead Capsule has a number of functionalities baked into the platform that allows us to manage lead quality and spend of multiple vendors effectively. This LMS also provides reporting tools that can evaluate marketing intelligence and inform email automation directly from Lead Capsule. Beyond the user intuitive system, Lead Capsule has an excellent support team. They have been responsive and available every step of the way as our team learns the system. We look forward to fully leveraging Lead Capsule in the coming months.