We integrated Echobot into our CRM System. Now, we can quickly identify new leads and import them directly into our CRM. With Target, we can create target lists for our salespeople. A perfect enhancement for our daily work. With the signals we are able to act very fast on different topics.

I like the easy way to use this software. Its User Interface is well structured and easy to understand and use.

There are no cons at the moment. Okay, I have to fill in 40 characters. :)

Information that helps us determine if our marketing efforts are effective. We have been able to track site visitors through the entire sales process using the information from Lead Feeder.

What I like most about Lead Feeder is how easy it is to see what pages site visitors are visiting the most. It also shows how long they are on the page. This information helps us determine if our content marketing strategies are working. We use the visitor information provided by Lead Feeder to determine if we are reaching the industries we most want to reach. It's also great that Lead Feeder provides some contact information for the visitors on our site. We have been able to make a few connects throughout the marketing process that have converted into sales.

Setting up filters is a little challenging with Lead Feeder. Especially when filtering out information we do not want to see or pay for as a lead. We would like to filter out a lot of the international results we are seeing as leads. Visitors from those countries are not our target market, so we filter out their information to avoid paying for it as an unqualified lead. I have to manually set up a filter for each country that I want to block from our leads information. It would be easier if I could just select a filter that blocks international traffic with just one click.

No surprise this solution has high churn. Very happy to encounter someone who experienced strong ROI and good customer support as it was not our case

- Simple solution - Easy to use - That's all

- Value for money - Customer support - Sales process

Great insight about the kind of organisations and individuals who visit my website, and excellent feedback on the content of my website as they show which pages were visited and for how long.

Leadfeeder shows me which pages on my website were visited, how long, plus the lead contact of the visitor. I am so pleased with this service as it gives me valuable feedback on my content and the kind of organisations and individuals who are interested in my products and services. I have done a lot of research on monitoring softwares before I came across Leadfeeder and was pleasant surprised that they are so much more advanced than similar other softwares. I strongly recommend Leadfeeder as the best monitoring software on the market. They also have a very friendly and competent customer service. In total, Leadfeeder are the best business partners my company has had as they have added exceptional value to my business.

The ability to have some deeper view and data on the organizations visiting our website has provided a meaningful number of warm leads for sales team. Also effective for insight surrounding client behavior on website.

The limitations on visitor data (ie. domain/org only, not end user) requires some digging to find the contact who may have actually been the site visitor.

It is a good experience, but the solution has limitations and should not be seen as the only source of lead generation.

I like the possibility to track activities and time spent on the website by potential companies (not contacts).

I think sometimes it shows inaccurate data. When I visit our corporate website from a co-work space I am shown in the Leadfeeder as the medical company, which is located few blocks away.

Leadfeeder it's a pretty nice tool if you need to know some intent data from your visitors, it's not the best but it gives you a lot anyway.

It could be a bit better in detecting more intent data from more sources

It's good but the paid membership is too expensive compared to the features it offers

It can capture and rank the trustability of the leads that visit your website

The free trial was very good, although the free version doesn't really offer very useful features

Leadfeeder allows to see in a very easy manner what visits you are getting from employees in your potential customer companies, and eventually reach out to them if there is a strong interest identified

The ease of integration, the loads of information available for each lead and the ability to integrate with Zapier, so you can customize the output, send it to slack or other tools

So far works great and there's nothing missing or difficult to use

Overall super easy to use. You still need to do the work to identify the individual and salespeople like all that handed to them ready to call. It requires a bit of training at the start to identify and remove low-quality accounts before you start seeing value. Do this before showing it to the sales team or they will dismiss it all as low quality.

I have used this in two companies. It is great for identifying larger companies with their own network who are checking out your website.

Not great for identifying smaller sales prospects as they are unlikely to have their own network ID and you still have to do work to identify individuals within the company. The time is not worth the value of your sale.

IT is a pretty good product, but we don't make any money from it and because a lot of firms interact with us we are cut off about the 10th of the month already. There is absolutely no point in us paying more fro the service as we make no money from it, but I wish I could see all, not just 1/3 of the firms visiting us. Because the information is mainly firms i.e. Microsoft. There is absolutely no way to get to an individual. For that reason it is useless as a sales tool. So as a user experience/tracking tool it is bordering on too expensive. Most people coming to our website are looking for information, not really to buy something. BUT I appreciate Leadfeeder as a limited use tool.

YOu can see who (firms) are coming to your site.

You can't connect to the person who came. We sell to people, not firms. Therefore it is NOT a LEADFEEDER. IT is a customer path tracking tool.

I've tried 3 or 4 web tracking applications over the past years and finally selected Leadfeeder for our team for many reasons: ease of use, modern & pleasant design, useful and easy-to-set-up functionality (sorting and filtering features), quality / richness of the IP address database in many countries of interest to us (while many platforms are US centric). I didn't rate the customer support (see above) as I never had to contact them as the platform is of intuitive ease-of-use and as the application has always worked perfectly well for the year or so we've been using it.

See my previous comments: ease of use, reliability, database quality, rich functionality, nice & clean design.

Nothing.

It has potential, but hard to get help, i paid by accident no refund offered.

It identified the visitors that does not fill a form, but very few... they informed us they tell us the visitor but their people data is outdated and thoose where not the visitors so that was false advertisement.

That they can't track the person just the company in 2% of the visitors.

It loads quickly. User friendly. The web based software compares to a contact list with a brain. It shows how long they are on the website and which links they visited. Interaction whether by phone or email, and nowadays across other channels such as social media or even your customer helpdesk. That information is a gold mine of opportunity, allowing me to identify prospects for up- or cross-sell, convert existing customers to new products or services, target new marketing, or even track invoices. Having this web-based software for my business can dramatically improve my team's collaboration and productivity, increase sales, and heighten customer satisfaction.

Would be nice to know who is actually looking at the website. Maybe a dept. or a more accurate description of their location. i.e. IP address.

Unfortunately, shortly after we rolled this out, covid-19 hit and everyone started working from home. This makes LeadFeeder a bit obsolete for us.

With a simple snippet of code, you can unlock the businesses that are visiting your website even when they don't fill out a contact form. This tool gives you good data in an easy to use dashboard that also provides extra insights into those companies. Great tool for your sales team or just for better understanding who is reading your content. There are nice filtering options available to prevent unwanted data from entering your reports.

As with any of these reverse IP lookup type tools, you don't ever find out exactly who is visiting your website.

Getting qualified sales leads has always been a challenge and a loss of time: you keep contacting people without having the idea whether or not they're interested in your service. This was my daily situation before the discovering of leadfeeder. Now it's simply the first page i read every morning and i couldn't be more satisfied.

Very easy to use, perfect integration with Pipedrive and Mailchimp

More business to me and my customers

I have used Leadfeeder and Twak.to-Chat together on several websites, Chat worked well with customers who came to our website using their mobile devices (Leadfeeder didn't recognize them) and Leadfeeder would recognize customers based on IP-address etc.

Sometimes it is difficult to activate customer google analytics account, but customer support is helping us with this issue.

Overall I have been very please with the product. It provides a great quick-glance for the sales. Did Marketing/Sales activity x have an impact. Much easier for companies to get started with inbound understanding than price range rivalries like e.g. Agile CRM or Mautic. Lacks some stuff from Hubspots marketing light but on the other hand has more features than Hubspot Light.

Ease of use

Needs forms tracking.

Even though my digital news service website isn't exactly a B2B company, we used Leadfeeder to track companies who were visiting our website for potential sponsor and ad revenue opportunities. The platform was so easy to use and it literally took under 2 minutes to get started without any technical background needed. Then once on, the onboarding tutorial was great. Their live chat support is also a big plus.

Custom feeds, custom notifications, LinkedIn integration, Mailchimp integration

I look forward to when they enrich their data even more and have more integrations, which I know is coming very soon.

Very interesting, smaller companies have bad data but overall pretty cool.

Leadfeeder is a super interesting option for tracking actual leads that visit your website. They try to provide as much contact information as well as visit details which is helpful for actioning.

It can be a fine line to leveraging Leadfeeder and creeping people out. It would be a challenge to use for cold leads but amazing for nurturing the sales funnel.

Very good, their customer service is top notch too.

Easy to setup and use, provides a lot of value based on the leads generated and converted.

Initially looked a bit expensive but realised the value when started using it.

I enjoy the way the information is presented and structured, the filter feature, and the ease with which I'm able to access and review information.

I REALLY wish Leadfeeder would integrate with my CRM, Insightly! I would also like the ability to be able to share only certain leads with an individual, without needing to provide them with access to the entire url.

I like that we are able to see who has visited the site and where from, It can be a daunting task trying to find the information or getting them on the phone to speak to at times. Connect with our Google Analytics is very helpful

More integrations with other social media sites would be great to see, other than that the tool is great to have.

Good software for marketing businesses

It is a good software to increase our marketing performance. It is easy to use and with an intuitive program the flow functionality is remarkable customize

Nothing as disadvantages but more improvement and integration would be really nice