--- title: "Leadfeeder Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Leadfeeder. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Leadfeeder is a good fit for you!" source_url: "https://www.softwareadvice.com/marketing/leadfeeder-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Lead Generation Software](https://www.softwareadvice.com/marketing/lead-generation-comparison/) / [Leadfeeder](https://www.softwareadvice.com/marketing/leadfeeder-profile/) / Leadfeeder Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/marketing/leadfeeder-profile/) Reviews [Alternatives](https://www.softwareadvice.com/marketing/leadfeeder-profile/alternatives/) # Leadfeeder User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 136 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.3/5 - Value for money: 3.9/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 65 reviews (48%) - 4 stars: 47 reviews (35%) - 3 stars: 15 reviews (11%) - 2 stars: 3 reviews (2%) - 1 star: 6 reviews (4%) ### Most mentioned pros - The ease of integration, the loads of information available for each lead and the ability to integrate with Zapier, so you can customize the output, send it to slack or other tools - Leadfeeder allows to see in a very easy manner what visits you are getting from employees in your potential customer companies, and eventually reach out to them if there is a strong interest identified - Great platform, although the decision to invest should be carefully evaluated in consideration of your specific needs and budget. ### Most mentioned cons - Their so-called IP recognition service misidentifies many companies as the carriers they use or whatever. - Be careful with payment terms they will force you to pay even if you tried to cancel subscription and the system gave you an error and it was on renewal day. - I think sometimes it shows inaccurate data. When I visit our corporate website from a co-work space I am shown in the Leadfeeder as the medical company, which is located few blocks away. ## Leadfeeder customer reviews Showing reviews 1-25 of 136 (page 1). ### LeadFeeder Review - Overall rating: 4/5 - Reviewer: Caleb O. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My team and me are able to track our prospects and how they engage with our websites. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Leedfeeder is one of the most useful lead generation tool for me at the moment, I can easily identify individuals and companies visiting my website and turn them into customers. #### Cons I wish to seem more sales-making features in future updates. --- ### Great Tool with a fresh and modern look - Overall rating: 5/5 - Reviewer: Christian W. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered We integrated Echobot into our CRM System. Now, we can quickly identify new leads and import them directly into our CRM. With Target, we can create target lists for our salespeople. A perfect enhancement for our daily work. With the signals we are able to act very fast on different topics. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the easy way to use this software. Its User Interface is well structured and easy to understand and use. #### Cons There are no cons at the moment. Okay, I have to fill in 40 characters. :) --- ### A Good Entry Level CRM for SMEs - Overall rating: 3/5 - Reviewer: Jake L. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered Pretty positive, you get exactly what you pay for- for an SME that's just starting out with email marketing it gives you the basic toolset to segment your audience and send email campaigns with some metrics on performance. Just be mindful if you wnat more advanced functionality another option may be a better option for you #### Ratings breakdown - Ease of use: 4/5 - Functionality: 2/5 #### Pros It's pretty straightforward, the marketing module and contact database are fairly intuitive and easy to use #### Cons It lacks some of the bells and whistles of more advanced CRMs (with reference to marketing it lacks logic, triggers etc all the advanced functionality you get with the higher priced software) but for the money it's exactly what you'd expect #### Vendor response Hi there, Jake! Thank you so much for reviewing our Go-to-market platform here on Capterra! We are tremendously happy to read through your favourite aspects of Dealfront, and how they best serve your business requirements, namely with its ease of use and adaptability. Our team members rely strongly on our user's feedback, and that makes us sincerely appreciative of your comment, which includes key insights into our product, and what kind of improvements would make it a better, and more robust solution. This feedback is crucial to our mission of continuously improving our product and services and as such, kindly allow me to remind you that you are always welcome to share additional details of your experience with Dealfront (formerly Leadfeeder & Echobot), by reaching out to us at support@dealfront.com or +44 20 3936 9083. Wishing you all the best! Marta @Dealfront Replied July 2024 --- ### Not the best, but good - Overall rating: 4/5 - Reviewer: Selim D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered It's good but the paid membership is too expensive compared to the features it offers #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It can capture and rank the trustability of the leads that visit your website #### Cons The free trial was very good, although the free version doesn't really offer very useful features --- ### Great for enterprise sales insights - Overall rating: 5/5 - Reviewer: Alan O. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall super easy to use. You still need to do the work to identify the individual and salespeople like all that handed to them ready to call. It requires a bit of training at the start to identify and remove low-quality accounts before you start seeing value. Do this before showing it to the sales team or they will dismiss it all as low quality. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros I have used this in two companies. It is great for identifying larger companies with their own network who are checking out your website. #### Cons Not great for identifying smaller sales prospects as they are unlikely to have their own network ID and you still have to do work to identify individuals within the company. The time is not worth the value of your sale. --- ### Good but can this be trusted? - Overall rating: 3/5 - Reviewer: Sundeep G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 2/5 #### Pros Leadfeeder is a good tool, it work by integration Google Analytics, gives you results about the people who visited your websites an provide some data on their behavior. The data will be exhaustive if your website traffic is huge. #### Cons Even though Leadfeeder feels good, there is always a doubt about validity of the data, the instances it didn't match with our signup data are huge. I believe a little more transparency from Leedfeeder will be helpful. --- ### Great product, does what it is meant to do "Generate Leads" - Overall rating: 5/5 - Reviewer: Sharjeel S. - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Visibility on website traffic has been the best value add for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is very easy with cool UI and UX. The tracking is pretty bang on and notification emails work perfectly. #### Cons Integrations with multiple CRMs and Chatbots is something the team should start working on. They have intermediary system Zapier for it but ideally it should not be required --- ### Slick bit of software for the sales team - Overall rating: 5/5 - Reviewer: Keith B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Leadfeeder snoops around on your website and sees what companies are visiting your site. Tie it into Zapier and then it can feed back into Mailchimp, Pipedrive, etc. You can also use it to prospect new leads as well. #### Cons No complaints, software works as intended and they'll send you email updates as well about who's been visiting your site. --- ### Identify companies on your website - Overall rating: 3/5 - Reviewer: Axel H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to install and get going, also showed valuable analytics. #### Cons When alot of people work from home its difficult for it to provide the right companies. #### Reasons for choosing Leadfeeder We run both Leadfeeder and Albacross, noone of them are 100% accurate but they compliment eachother well as they pick up on different companies. --- ### Great tool, great idea, still not sure how to use it for generating sales - Overall rating: 4/5 - Reviewer: Andreea P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros This tool helps with seeing the overall journey of a company interested in doing business with your own company, by giving you details that Google Analytics is hiding under an ID. #### Cons Ok, so you can see which company has an interest in your company. But the fact that you cannot see WHO in that company is doing the research makes it difficult to use this tool for generating sales, for the simple reason that you have low chances of reaching the decision maker. --- ### nuVizz Dealfront - Overall rating: 4/5 - Reviewer: Randy G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Provides website traffic visibility for sales prospecting purposes. Integrated with CRM #### Cons No issues to report at the present time #### Vendor response Hi there, Thank you so much for reviewing our Go-to-market platform here on Capterra! We are thrilled to read through your favourite aspects of Dealfront, and how they best serve your business requirements, in specific, how you can now have increased visibility on to your website traffic, while seamlessly integrating this data with your CRM. Our team members rely strongly on our user's feedback, and that makes us sincerely appreciative of your review, which includes key insights into our product, and is crucial to our mission of continuously improving our product and services. You are always welcome to share additional details of your experience with Dealfront (formerly Leadfeeder & Echobot), by reaching out to us at support@dealfront.com or +44 20 3936 9083. Wishing you all the best! Marta @Dealfront Replied July 2024 --- ### Integral part of our daily work - Overall rating: 5/5 - Reviewer: Philipp M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered increase productivity in sales development #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros echobot offers new opportunities for a modern sales development approach. we are building new sales support services round this technology. #### Cons even if the overall quality of data is really good, now and then we see some data quality issues #### Reasons for choosing Leadfeeder echobot was from our view a first mover, now there are many other tech-companies offering a comparable tool, but in my perception echobot ist still ahead --- ### We use Leadfeeder to see who's been visiting out site. - Overall rating: 3/5 - Reviewer: Gayla W. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I didn't set it up and I'm not an admin but, as a member of the marketing team, I get an email that tells me who visited the site. It's simple to use and happens automatically. #### Cons It could be the plan level or the way we have it configured but all it tells me is the company that visited. It would be helpful if there was other firmographic and behavioral data included about the visitor: job title, how long they stayed on the site, pages visited, etc. Our careers page gets a lot of traffic so we want to weed those visitors out of our marketing efforts. --- ### Leadfeeder is a great tool for lead generation - Overall rating: 5/5 - Reviewer: Henrik D. - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2017 - Review source details: This review was submitted organically. No incentive was offered We are using Leadfeeder to see which potential customers are visiting our website. We are a B2B niche market company and we sell our products all over the world. It is really helpful to see what potential customers are visiting our website so we can direct our sales to highly potential leads. It is also nice to see who is visiting our website as a follow up on exhibitions, campaigns etc. We also like the overview per customer that Leadfeeder deliver, so we are able to see the full history of their visits to our website. Would of course love to see what person has visited our website, but maybe one day ..... #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simplicity, easy to install, full overview of history per customer #### Cons There has been periods with a lot of SPAM, but it has improved a lot #### Vendor response Hi Henrik, thanks for your review! We have improved our filtering for non-companies and we're glad to hear it's working for you! Replied April 2017 --- ### My daily source of sales leads - Overall rating: 4/5 - Reviewer: Pekka H. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Leadfeeder helps me and my sales team to follow on hot leads and it detects new prospects. I can also see the impacts from our marketing activities as traffic amounts #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros I like the simplicity and that data is also automatically updated to relevant CRM accounts in our Pipedrive #### Cons If you want to keep the cost down and the clarity up you must constantly hide non relevant companies from showing up in your lead feed. Well, it is needed only once per company, but if you have a big prospect base and you do not clean up, then the tool becomes more or less useless --- ### Nice web tracking application - Overall rating: 5/5 - Reviewer: Sophie G. - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've tried 3 or 4 web tracking applications over the past years and finally selected Leadfeeder for our team for many reasons: ease of use, modern & pleasant design, useful and easy-to-set-up functionality (sorting and filtering features), quality / richness of the IP address database in many countries of interest to us (while many platforms are US centric). I didn't rate the customer support (see above) as I never had to contact them as the platform is of intuitive ease-of-use and as the application has always worked perfectly well for the year or so we've been using it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros See my previous comments: ease of use, reliability, database quality, rich functionality, nice & clean design. #### Cons Nothing. #### Vendor response Thanks for your review Sophie! Let me assure you that we won't fail you with the support either, in case you might need it at some point. :) Replied April 2017 --- ### Love this tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good, their customer service is top notch too. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to setup and use, provides a lot of value based on the leads generated and converted. #### Cons Initially looked a bit expensive but realised the value when started using it. --- ### Leadfeeder is a game changer for our sales team and an invaluable outbound sales prospecting tool - Overall rating: 5/5 - Reviewer: Zach E. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Solid lead generation insights that fuel our outbound sales process. We save a lot of time and effort looking for contacts and having this information automatically be synced with Salesforce. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to see contacts associated with the company that is viewing our site is great! I love that Leadfeeder tracks the history of all site views from a particular company. Leadfeeder's workflow features that allow users to assign leads to people and have information pull from Salesforce is amazing. I really like that Leadfeeder allows us to hide ISP views and views that are not relatable to our ideal targets. #### Cons Right now, there is nothing that I would say that I don't like about Leadfeeder. The only area of improvement that I see would be in the UI. --- ### Simple, works, automated - Overall rating: 4/5 - Reviewer: Tommi T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered Easier access to the leads #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fully automated, and actionable results to your email makes the solution easy to take into use and bringing value without any actions #### Cons Reports could show even more information from each visits (or company statistics) details in smallest possible report. --- ### Be careful with payment terms - Overall rating: 1/5 - Reviewer: André W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Simple to start with and you can use it if you have strong tracking on you web visitors. #### Cons Customer service and they way they work with customers. Be careful with payment terms they will force you to pay even if you tried to cancel subscription and the system gave you an error and it was on renewal day. They do not send you a notice of renewal before - and they are 100% strict on terms. For our company it did not make sense. Product is not very helpful if you do not have very strong ability to connect user activity to specific users. Will only give you a potential company name - not super useful. You can do this in Google Analytics via network section and some ip filtering. For help on this just search on google and you will find several links/guides. --- ### Great tool for seeing who was on your website - Overall rating: 5/5 - Reviewer: William C. - Industry: Management Consulting - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Tracking who visits my website #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy integration into website. Easy reporting. Tons of offers for customer support. #### Cons Somewhat pricey for small companies that get a lot of visitors but are only concerned with a few of them. --- ### Great tool for providing visibility - Overall rating: 3/5 - Reviewer: Tom R. - Verified reviewer: Yes - Product usage: Used unspecified for unspecified - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered This tool is great for providing visibility on who is visiting your site. This can then be used to identify and approach potential customers. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Vendor response Thanks for the feedback and for being a Leadfeeder user! We look forward to continue improving our product and service. Did you know we recently added more support and provide personal trainings? We also have more integrations and updates coming up as well! Replied September 2016 --- ### Easy to use - Overall rating: 4/5 - Reviewer: Ken I. - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Better information as to whom is visiting our website #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Nice interface. What I like most is that it shows all pages viewed and how long a company was viewing each page. #### Cons I believe it doesn't pick up every site visitor? I've had a couple companies reach out to us and there was no listing in leadfeeder that showed the company came to our site. I have no definitive proof of this, but it seems like it's missing a few. It could also be that the individual was not working at their office as it seems it only tracks corporate IP addresses. Personal IP addresses would be of little value anyways as it would be the IP of the service provider . --- ### Nothing short of exceptional! The information gathered has already proven invaluable. - Overall rating: 5/5 - Reviewer: William N. - Industry: Airlines/ Aviation - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to see who, when and where visitors are to our site. We are able to see a correlation between our endeavors and the traffic coming back in. Customer service! Leadfeeder has a deep commitment to sharing knowledge and helping us on the customer side quickly and always with a positive goal in mind. #### Cons It is the same as most, we want more! While we get a good view into what companies are coming and a limited view of the contacts, we would like to go deeper. I think this will begin happening more and more as the system learns our site. --- ### Closed loop Sales and Marketing for concept adopters - Overall rating: 4/5 - Reviewer: Sampsa D. - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I have been very please with the product. It provides a great quick-glance for the sales. Did Marketing/Sales activity x have an impact. Much easier for companies to get started with inbound understanding than price range rivalries like e.g. Agile CRM or Mautic. Lacks some stuff from Hubspots marketing light but on the other hand has more features than Hubspot Light. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Ease of use #### Cons Needs forms tracking. #### Vendor response Hi Sampsa, thanks for your review! It'll be helpful for others. Replied April 2017 ## More reviews [Next reviews](https://www.softwareadvice.com/marketing/leadfeeder-profile/reviews/?page=2) --- Leadfeeder Reviews, Pros and Cons - 2026 Software Advice