All LeadPost Reviews

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User Profile

Stephen

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

LeadPost Helps Me Discover Leads for Clients

The customer and technical support have be helpful and timely in response and action.

PROS

That we get several leads for both B2B and B2C that have proved valuable. It has enhanced the value-add that my business can offer.

CONS

The setup can be cumbersome. It could be a bit more clear, including the user interface.

Vendor Response

Thanks for the great review, Stephen! We're always working to improve the platform and would love to hear from you if you have any specific requests regarding setup or the UI. Please email us at support@leadpost.com if there's anything we can do to help!

Replied March 2023

Andrew

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Great value

PROS

There are a slew of competitors and I looked at a lot of them. Leadpost provides the best value for B2B and B2C lead capture. The percentage of capture is high and the agency plan provides a great value for those marketing companies with multiple clients.

CONS

I have not found many issues with LeadPost. Took a while for one of my clients to load the pixel but that is probably because they have a wix site which in my opinion is sub par.

Vendor Response

Thanks for the great review, Andrew! Glad LeadPost is helping you drive better results for your clients!

Replied October 2023

Travis

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

LeadPost Review

PROS

All of it. Being able to get actual person data and not just company info was big

CONS

UX could be a little nicer, but it wasnt the end of the world

Reason for choosing LeadPost

cheapest option that we found out there.

Vendor Response

Thanks, Travis! We’re actually in the process of overhauling the UI. Anything in particular that you hope to see?

Replied March 2024

Nili

Mechanical or Industrial Engineering, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2022

Lead Post

It is ok. Too many personal emails are being captured and getting little traction when following up with additional emails.

PROS

Fairly easy to implement, use and report.

CONS

There should be a way to save filters in the reporting instead of selecting the same filters for each report.

Vendor Response

Hello Mili- Thank you for your feedback! Saving filters is a great idea and we will discuss this with our dev team for future consideration. Also, our services, as well as our data network, are geared toward the B2C world which is why your site visitor's records are matching to their home addresses. Thanks again!

Replied May 2022

Jimmy

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Badass Solution

Amazing tool, it gives us actionable and reliable data very fast.

PROS

The customer support and the the data that was provided was solid and actionable

CONS

the learning curve is a little tough, but after figuring it out, its amazing

Vendor Response

Thanks, Jimmy! Glad the data is working out for you. We're in the process of updating our UX and UI which should ease the learning curve.

Replied January 2024

Kelsey

Translation and Localization, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Great service to see who comes to your website!

Leadpost has been able to amplify our marketing and sales effort, so much so that we have chosen to pay and come on full time as a customer.

PROS

I loved the amount of granular information we were able to get from Lead Post. Having name, multiple email options, LinkedIn, and job title was incredibly effective for our marketing purposes.

CONS

I wish we could capture more leads, but that being said the leads that were captured were of great quality.

Reason for choosing LeadPost

The granularity and the amount of specific information on each website visitor given by LeadPost.

Vendor Response

Thanks for the review, Kelsey!

Replied July 2023

User Profile

Evan

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

LeadPost is a must for B2B sales.

It's a winner to be honest. I love it.

PROS

The leads it capture are very accurate. The contact data is very accurate.

CONS

nothing really. It's a great service in my opinion.

Reason for choosing LeadPost

better lead quality data. Cheaper cost.

Vendor Response

Thanks for the kind words, Evan! Happy to have you on the platform!

Replied May 2023

Rick

Hospitality, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

My LeadPost Review

Capturing a significant amount of missed leads daily that I can reach out to with another offer we are launching.

PROS

I found this product to be incredibly easy to setup and started to see instant results. I had never realized how many visitors bounce from my site, but now I can capture that lead and reach back out.

CONS

I've only used it for a short time, but so far I am very happy with all aspects.

Vendor Response

Thanks for the kind words, Rick! Glad you're already getting value from the platform.

Replied October 2023

Mark

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

I almost do not want the word to get out about this awesome tool.

It took me awhile to convert over to LeadPost. I had been working with a similar platform and was searching support when I the website. The Headposts staff is knowledgeable, patient and responsive.The client value it tremendous.

PROS

The ability to append additional date fields and the option of B2C and B2B format.

CONS

The dashboard is user friendly, but austere in its design. All in all the functionally is solid.

Vendor Response

Thanks for the nice review, Mark! What data fields would you be interested in?

Replied August 2023

Jake

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

No Brainer for Real Estate Leads

PROS

I use LeadPost with a automated mailer integration via Zapier. This is an easy set up with that now will run itself.

CONS

The user experience looks dated but is still overall functional/

Vendor Response

Thanks for the kind review, Jake! We're always working on improving the platform. If you have any suggestions on how we can improve the user experience, I'd like to share them with the team. You can send them to me or support@leadpost.com. Thanks again!

Replied June 2023

Richard

Marketing and Advertising, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Review of LEad Post test

Very good. Account executives are excellent.

PROS

It worked as promised. No fuss, no muss.

CONS

I liked everything. No issues here. Worked as promised.

Vendor Response

Thanks for the great review, Richard! I'm glad to hear it's meeting your needs. Please let us know if there's anything we can help you with as you continue using the platform. We're happy to help!

Replied July 2023

Jason

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Finally a solution for lead bounces and mail.

They definitely know their technology. We work in the health and wellness field and I was a little worried about running afoul of privacy regulations but we were fine. We had many customers thank us for reminding them about searching for and finding our site with a postcard. I think the key is serving up a compelling offer a few days after they were on our website. Their customer service is phenomenal. We never had a problem that wasn't addressed and fixed immediately.

PROS

When I first heard that I could incorporate a solution of capturing website bounces and reengage with them through the mail I didn't believe it. No one was doing this in my market. This technology combined with a compelling offer significantly boosted our overall conversion rate as compared to past campaigns without LeadPost.

CONS

Ha. Not much. I did tease them about hiding the login button at the bottom of their page. They may have fixed this.

User Profile

Amanda

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

This has been a Marketing Game Changer

PROS

I love that this software allows even small businesses with low marketing budgets to enjoy the benefits of remarketing to site visitors who do not convert on the first visit. It is such an amazing tool and charging per lead instead of a large monthly fee is genius!

CONS

The emails stopped coming to me for some reason, so I am no longer getting the weekly digests.

Vendor Response

Hello Amanda- Thank you for the positive response! Please let us know your account information and we will look into the issue you are having with receiving emails immediately.

Replied May 2022

Maurice

Marketing and Advertising, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Great Email Retargeting

The accuracy in the data of the leads. The data is exact and accurate.

PROS

What I like most about Lead Post is the quality service at the affordable price.

CONS

Can't think of anything that I don't like about Lead Post right now.

Vendor Response

Thanks for the positive review, Maurice! We're happy to hear that you're getting value out of the platform.

Replied March 2023

Catherine

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Fantastic Offer For Us & Clients

PROS

We are excited to be able to offer our clients something unique that works! We've been testing it out internally and it's been incredible what we've been able to track and measure.

CONS

We haven't come across anything yet. I'm looking forward to exploring it more!

Vendor Response

Thanks for the kind words, Catherine! We're excited to be working with you!

Replied March 2023

Nuno

Construction, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Lead Post For Garden State

Smooth and easy to use. User friendly for every day.

PROS

Capturing Leads so that we can use and target back

CONS

I wish it was able to capture more phone number data

Vendor Response

Thanks for the review, Nuno! We're always working on expanding the data we provide. I'll pass your feedback along to the team.

Replied February 2024

User Profile

David J

Verified reviewer

E-Learning, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

If leads matter to your business

The team was responsive and offered an onboarding experience that was very helpful.

PROS

What's amazing is the ability to accurately provide leads that visit your website without no friction

CONS

There's not much we don't like but we suggest a hosted email autoresponder integration option.

Vendor Response

Hello David- Thank your positive feedback and kind words. A quick note, we do offer hosted autoresponse email as well as easy integration with most ESP platforms and am happy to discuss with you if you wish. Thanks again!

Replied May 2022

Emil

Retail, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Great product, easy to use

PROS

The setup was pretty easy, started capturing leads right away.

CONS

I wish we would get more leads with the $99 a month.

Vendor Response

Thanks for the kind words, Emil! We've been working hard on the onboarding process, so I'm glad to hear it was easy for you to get set up.

Replied June 2023

Jeff

Apparel & Fashion, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2023

LeadPost is essential for your business

PROS

Very easy to retarget youe website visitors

CONS

None at this time.

Vendor Response

Thanks for the review, Jeff! Please let me know if there's anything specific that we need to improve on the customer service side. We work really hard to provide the best support possible.

Replied July 2023

Drew

Fine Art, 1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2022

Just started but so far so good

I'm getting a good idea of who is visiting by website on a daily basis, which I appreciate. So far I haven't received a reply back from my follow-ups, but I imagine they're coming.

PROS

What I like is that I receive the emails of visitors to my website. It's so valuable, in concert with things like google analytics. Integration was super easy.

CONS

Haven't gotten a return response from anyone yet, but that's not the software's fault.

Andrew

Sporting Goods, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Very impressed

PROS

Very easy to setup the pixel. After that, everything is automated. You sit back and the leads come in.

CONS

I had to have my developer install the pixel. I probably could have figured it out, but I wanted to be safe and make sure I did it right.

Vendor Response

Andrew- Thanks so much for the positive feedback! Please don't hesitate to reach out if there's anything we can do to assist in the future. Thanks, Eric

Replied January 2023

Kelly

Real Estate, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2022

LeadPost Software Works!

PROS

This integration was extremely easy to integrate with our existing system. Data seems to be accurate and comes in almost daily. Easy to export data for lead campaigns. I really liked how they allowed 100 free leads to try their software. Low-risk and hassle-free. There's almost no reason why you wouldn't want to try it out.

CONS

I wish that the software can provide name, address, AND email address. It doesn't always capture all the details that you need.

Vendor Response

Hello Kelly- Thank you for your positive review. Also, we would like to let you know that we do have the ability to provide you with the name, address and email for every record. Please feel free free to reach out if you would like to learn how to make the changes to your account to do so. Thanks again!

Replied May 2022

Scott

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Simple yet powerful

PROS

Very simple portal--easy to understand. More importantly, easy to implement.

CONS

I test my systems daily. Sometimes the pixels seem to go in and out of service.

Vendor Response

Thanks for the kind review, Scott! I'm sorry to hear about your concerns about the pixel. If you email support at support@leadpost.com with details on this concern we will research the issue further.

Replied March 2023

Sophia

Marketing and Advertising, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

We love the use of LeadPost!

PROS

We really like the capabilities of the pixels. It's awesome to be able to learn more about our website visitors and see who would be good to reach out or retarget to.

CONS

The platform can be a little bit confusing but once you figure out how to get around it's not bad.

Vendor Response

Thanks for the review! Glad to hear you’re getting a lot of value from LeadPost. We’re in the process of updating our UI so that it will be more straightforward!

Replied January 2024

greg

Real Estate, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2022

lp review

It's been positive and made my life easier

PROS

Ease, cost, functionality, and ability to change quickly

CONS

I really don't have any negative things to write.

Showing 1 - 25 of 27 Reviews