--- title: "LeadSquared Software Reviews, Demo & Pricing - 2026" description: "Review of LeadSquared Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/marketing/leadsquared-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / LeadSquared Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/leadsquared-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/leadsquared-profile/alternatives/) # LeadSquared Review Custom quote 1 plan Wondering if LeadSquared is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview LeadSquared 4.3 [(167)](https://www.softwareadvice.com/crm/leadsquared-profile/reviews/) Pricing Pricing available upon request ### About LeadSquared LeadSquared is an AI-powered platform that unites sales, marketing, field, and service teams to automate workflows and drive outcomes at scale. The company specializes in solving sales challenges for high lead-volume, high-velocity businesses that have multiple sales channels and teams. Currently, LeadSquared is helping 1,600+ enterprises enhance their sales efficiency on a global scale. Known for its verticalized, industry-centric solutions, LeadSquared serves EdTech, Education, Healthcare, BFSI, Real Estate, Automotive, and Hospitality industries. The company is headquartered in Bengaluru, India with a local presence in Middle East, North America, and South Africa. The software is available in a subscription pricing model. It runs on most web browsers and also has a dedicated Android and iOS application. Wondering if LeadSquared is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## LeadSquared User Interface ## Popular LeadSquared Alternatives Main Product LeadSquared 4.3 [(167)](https://www.softwareadvice.com/crm/leadsquared-profile/reviews/) Ratings Breakdown - 4.27Ease of use - 4.15Value for money - 4.33Customer support - 4.25Functionality Pricing Available upon request Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18808)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) 4.5 [(4484)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.39Customer support - 4.36Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/) 4.8 [(623)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.78Value for money - 4.80Customer support - 4.69Functionality Pricing Starting at $250.00 per month Get Price Alternative Product [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/) 4.5 [(506)](https://www.softwareadvice.com/crm/hubspot-sales-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.19Value for money - 4.43Customer support - 4.43Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(6996)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Get Price ## LeadSquared Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version LeadSquared Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## LeadSquared Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of LeadSquared A/B Testing Access Controls/Permissions Accounting Accounting Integration Activity Dashboard Activity Tracking Admissions Management Alerts/Notifications Alumni Management API Application Management Appointment Management Appointment Scheduling Automated Scheduling Automatic Call Distribution Autoresponders Calendar/Reminder System Calendar Sync Call Center Management Call Disposition Call Monitoring Call Recording Call Reporting Call Routing Call Scripting Call Tracking Metrics Call Transcription Call Transfer Campaign Analytics Campaign Management Campaign Scheduling Campaign Segmentation Candidate Management Channel Management Chatbot Chat/Messaging Claims Management Click Tracking Client Management Client Portal Commenting/Notes Commission Management Communication Management Community Management Computer Telephony Integration Confirmations/Reminders Contact Database Contact Management Content Management Conversion Rate Optimization Conversion Tracking CRM CRM Integration Customer Database Customer History Customer Segmentation Customizable Branding Customizable CTAs Customizable Fields Customizable Forms Customizable Reports Customizable Templates Customization Dashboard Data Import/Export Data Security Dispatch Management Document Management Document Storage Drag & Drop Drip Campaigns Dynamic Content Electronic Payments Email Campaign Management Email Marketing Email Templates Email Tracking EMR/EHR Engagement Tracking Enrollments/Onboarding Event Calendar Event Triggered Actions Fee Management Field Sales Management For ABA Industry Forecasting For Financial Institutions For Healthcare For Higher Education For Insurance Industry For iPad Devices Forms Management For Real Estate For Sales Teams/Organizations For Small Businesses For Startups GPS HIPAA Compliant Home Health Care Management Interaction Tracking Interactive Learning Internal Chat Integration Interview Scheduling Inventory Management IVR K-12 Landing Pages/Web Forms Lead Capture Lead Distribution Lead Engagement Lead Management Lead Nurturing Lead Qualification Lead Scoring Lead Segmentation Learning Management List Management Live Chat Marketing Automation Marketing Calendar Medical History Records Messaging Mobile Access Mobile App Mobile Optimization Monitoring Multi-Channel Marketing Multi-Location Multivariate Testing Onboarding Online Booking Online Scheduling Online Time Clock Opportunity Management Orientation Workflow Management Patient Communications Patient Engagement Patient Intake Patient Management Patient Portal Payment Collection in the Field Performance Management Performance Metrics Personalization Physician Management Pipeline Management Pipeline Reports Polls/Voting Predictive Dialer Prioritization Prospecting Tools Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Records Management Referral Tracking Registration Management Reminders Reporting & Statistics ROI Tracking Role-Based Permissions Route Optimization Routing Sales Activity Management Sales Analytics Sales Forecasting Sales Reports Sales Trend Analysis Scheduling Scoring Search/Filter Search Marketing Self Service Portal Single Sign On SMS Marketing Social Marketing Social Media Integration Source Tracking Status Tracking Student Information/Records Student Management Subscriber Management Tagging Task Progress Tracking Task Scheduling Template Management Third-Party Integrations Visitor Tracking Web Forms Website Analytics ## LeadSquared Integrations Adobe Commerce Integration rated undefined from -1 review Twitter/X Integration rated undefined from -1 review GoTo Webinar Integration rated undefined from -1 review CallRail Integration rated undefined from -1 review Olark Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review See all 21 integrations ## LeadSquared User Reviews ## LeadSquared customer ratings - Overall rating: 4.3/5 - Total reviews: 167 ### Rating distribution - 5 stars: 81 reviews (49%) - 4 stars: 63 reviews (38%) - 3 stars: 15 reviews (9%) - 2 stars: 2 reviews (1%) - 1 star: 6 reviews (4%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 4.2/5 - Customer support: 4.3/5 - Functionality: 4.2/5 --- ### Leadsquared: is it worth the investment ? - Overall rating: 5/5 - Reviewer: Ramnaresh Y. - Verified reviewer: Yes - Industry: E-Learning - Company size: 5001-10000 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Leadsquared is a powerful marketing automation and CRM platform that helps businesses capture, manage, and convert leads. Key benefits include lead management, customizable workflows, marketing automation, robust CRM features, and detailed analytics. It integrates with various tools, offers lead scoring, and has a user-friendly interface. The platform also provides mobile access and strong customer support. It's great for businesses looking to streamline their lead generation and sales processes. #### Cons Leadsquared has some drawbacks including a clunky UI buggy search. #### Reasons for switching to LeadSquared Meritto is too Slow and now become complex. --- ### Efficient Lead Management with Room for Improvement - Overall rating: 5/5 - Reviewer: shikha y. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with LeadSquared has been positive—it’s easy to use, helps streamline lead management, and improves sales efficiency, though there’s some room for improvement in customization and performance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about LeadSquared is its easy-to-use interface combined with powerful automation, which makes managing and converting leads much more efficient #### Cons What I liked least about LeadSquared is that some advanced customizations and reporting features can feel limited or less flexible, and occasional performance lags can affect the user experience. #### Reasons for switching to LeadSquared I made the switch because LeadSquared offered better automation, improved lead tracking, and more efficient sales pipeline management than the previous CRM tools. --- ### Experience with LS - Overall rating: 3/5 - Reviewer: Jahnavi M. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Managable, easy to work, easy to apply filter & easy to sent bulk mails #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to work to filter the data, to connect #### Cons Call quality was not good, we will not receive verified leads more --- ### LeadSquared for work - Overall rating: 5/5 - Reviewer: Mayank N. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Purely satisfied using the LeadSquared when it comes on customization, integrates with various tools, and provides detailed reporting and analytics. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros LeadSquared is a user-friendly interface which is very much for efficient lead management, and powerful automation features. It also offers high customization, integrates with various tools, and provides detailed reporting and analytics. #### Cons Limited costumer support is the main weakness #### Reasons for switching to LeadSquared Budget Friendly and time saving and also helps to trach the growth --- ### Effective Sales CRM - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Furniture - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Very effective lead and activity management. A variety of features like forms/automations/processes facilitate lead tracking and boost sales. #### Cons Telephony integrations are buggy and face a lot of issues. There is no option to add more than 75 custom fields in the system. Customer support at times might not be the best. #### Reasons for switching to LeadSquared We were using a ticketing based system for sales which was inefficient. This was our first dedicated Sales CRM which provided a plethora of features at a competitive price. --- ### Highly Customizable CRM - Overall rating: 4/5 - Reviewer: Ashutosh S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, LeadSquared is an excellent option for businesses looking for a comprehensive solution to their marketing, sales, and CRM needs. I have user Zoho CRM, Nopaperforms etc., but the flexibility offered by LS is better. Best part is that the CRM is highly customizable and can fit in the requirement of any business #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Automations can be made in LS even by the end user. The automation flows can handle lead management and are triggered by an incoming API hit or can also be built at lead attribute change. #### Cons If I am looking to made a customized report or dashboard in LS which requires Lapp, then there is dependency on Support team which works on chargeable basis. #### Reasons for choosing LeadSquared Hubspot was far more expensive. Also, LS support is more real time #### Reasons for switching to LeadSquared Number masking isnt available in Zoho CRM which was a huge security issue when allocating leads to the callers --- ### CRM That Made A Difference - Overall rating: 5/5 - Reviewer: Rajesh M. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far Good, Excellent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Software integrates the company work process as per its own requirement. Hassle free CRM software. Helped in understand , knowing for what reason the service was delayed. Easily, identify at which level the task is pending, delay can be identified & productive steps can be taken to avoid the delay. #### Cons Earlier, automation tools offered to us was bit costly which refrain us from fully atomize the work process. (Now, that the price has been reduce). As the Billing & Ticketing solution is not provided the work process has become more cumbersome, as multiple software is required. #### Reasons for choosing LeadSquared Ready to prepare the CRM as per our required. Customized work flow integration. #### Reasons for switching to LeadSquared Service Issue #### Vendor response Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. Replied December 2022 --- ### Long Implementation and Setup Process, Poor Support - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would only recommend this product if you do not have any data to import from other software tools or if you are looking for very basic functionality. If you are planning to use more advanced functionality, ask them to FULLY demo it for you. Ask lots of questions, don't make any assumptions! I wish I had spent more time doing my due diligence during the evaluation process. I probably would have discovered it was not the best fit. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The price is what was most attractive about this software. For the feature set included the price was right compared to the marketplace. #### Cons The setup process took much longer than anticipated. We had data to import from another system and working with the support staff off-shore was a challenge. I wound up having to pull an internal resource (developer) to get the import completed. I consider myself pretty savvy with marketing automation/email marketing/crm software tools and I was challenged with the implementation. When all was said and done, we were unable to gain all of the reporting and functionality we initially thought we were purchasing. #### Reasons for choosing LeadSquared Price. Perceived value (in feature set) for the cost. #### Vendor response Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. Replied December 2022 --- ### Decent CRM Tool for Education management companies - Overall rating: 3/5 - Reviewer: Antony A. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. For education management companies who are looking for a cost effective solution, Leadsquared may be the right choice for you. Comparing to Hubspot & Zoho we felt Leadsquared is cost effective and process friendly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros We were looking for a cost effective CRM tool which could support our business process and Leadsquared was exactly like that. Even though it does not have lot of fancy features like other CRM's it does the job. Lead data capturing and followup task reminders are good. It also gets integrated with our calling tool which reduces us some of the burden. #### Cons Sending mails through lead squared is not very supportive. Also the tool becomes very slow at times in-spite of good connectivity. #### Reasons for switching to LeadSquared Hubspot was too costly and did not support the processes we follow. #### Vendor response Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. Replied December 2022 --- ### Fraud - Stay Away from LeadSquared - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used other for less than 6 months - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered Fast in taking money - all advance for 6 months - prepaid - no option to really test for a month or 2 before you really buy their service. After Purchase no delivery of the end product. Don't care about customers, all about taking your money and running away! #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros there is a lot of things to like - but will these things work with software, its a question mark. #### Cons Integration is a huge problem. Not very friendly. #### Reasons for choosing LeadSquared Better lead managment we thought - but integration not to the mark - that. we had to. let go. #### Reasons for switching to LeadSquared better lead managment piece - we thought #### Vendor response Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. Replied December 2022 --- Showing 1 - 10 of 167 Reviews [See All Reviews](https://www.softwareadvice.com/crm/leadsquared-profile/reviews/) ## LeadSquared Popular Comparisons [Salesforce Sales Cloud vs LeadSquared](https://www.softwareadvice.com/compare/2764-Salesforce/vs/33191-leadsquared/)[HubSpot CRM vs LeadSquared](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/33191-leadsquared/)[Kylas Sales CRM vs LeadSquared](https://www.softwareadvice.com/marketing/kylas-profile/vs/leadsquared/)[Zoho CRM vs LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/vs/zoho-crm/)[Meritto vs LeadSquared](https://www.softwareadvice.com/admissions/comprehensive-admission-suite-profile/vs/leadsquared/)[Pipedrive vs LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/vs/pipedrive/) [Compare All Alternatives](https://www.softwareadvice.com/crm/leadsquared-profile/alternatives/) ## Other Top Recommended CRM Software [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (255) Recently recommended **101** times [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18808) Recently recommended **71** times [LeadMaster](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/) **4.1** (36) Recently recommended **65** times [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/) **4.5** (506) Recently recommended **62** times Stuck Between Options? 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