--- title: "LinkedIn Sales Navigator Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of LinkedIn Sales Navigator. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if LinkedIn Sales Navigator is a good fit for you!" source_url: "https://www.softwareadvice.com/marketing/linkedin-sales-navigator-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Lead Capture Software](https://www.softwareadvice.com/marketing/lead-capture-comparison/) / [LinkedIn Sales Navigator](https://www.softwareadvice.com/marketing/linkedin-sales-navigator-profile/) / LinkedIn Sales Navigator Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/marketing/linkedin-sales-navigator-profile/) Reviews [Alternatives](https://www.softwareadvice.com/marketing/linkedin-sales-navigator-profile/alternatives/) # LinkedIn Sales Navigator User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 179 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.1/5 - Value for money: 3.9/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 117 reviews (65%) - 4 stars: 50 reviews (28%) - 3 stars: 8 reviews (4%) - 2 stars: 2 reviews (1%) - 1 star: 2 reviews (1%) ### Most mentioned pros - One feature I especially like is the buying intent insights, which help identify companies that may already be showing interest or engagement related to your company or solution, making prospecting more targeted and strategic. - The integration with CRM platforms like HubSpot and the ability to save leads and accounts helps streamline prospecting workflows and improves cold outreach productivity. - Linkedin Sales Navigator is a great tool for understanding prospecting and intent for companies and prospects because of the unique amount of information contained within Linkedin. ### Most mentioned cons - There are some reasonable drawbacks related to exporting, tool integration and data scraping to prevent Linkedin from being overrun, but some of these lack of features do make using the tool harder. If there were simpler ways to import and export data natively without needing to use other tools it would be great. - Less than friendly user interface, finicky search and filtering options, limited searching options for positions due to exact match limitations - The data can occasionally be stale—I’ve reached out to "Current Employees" who actually left the company three months ago but haven't updated their profile. ## LinkedIn Sales Navigator customer reviews Showing reviews 1-25 of 179 (page 1). ### The perfect tool for networking and professional community - Overall rating: 5/5 - Reviewer: Claudi R. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. For me the experience has been impeccable, because it allows me to connect with people in a direct, professional and complete way. It also allows me to relate the platform with all my other daily use tools and crm. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros it allows me to stay in touch with my entire network of contacts and, in turn, to reach out to 3os in order to increase my reach, contacts and collaborators. it is the perfect tool to create a community and interact with it. #### Cons It's not that I don't like it, but the interface is a bit less clear and old-fashioned compared to the main linkedin platform. --- ### Great for some industries but there are other options out there. - Overall rating: 4/5 - Reviewer: Steven S. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. For me, it didn't have the greatest impact and I ended up spending more time researching people and industries. I also got sidetracked within my LinkedIn news feed from time to time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I liked the ease of use and the LinkedIn integration. It was very straightforward on how to gather contact info and reach out to individuals. #### Cons The biggest con is that everything was handled within LinkedIn. This isn't my preferred way of cold contacting someone but this is a great way for some people. I feel like it has a lot to do with your personality and industry. #### Reasons for choosing LinkedIn Sales Navigator I wanted to try a direct social media platform contact vs cold emailing or calling. --- ### Essential for Streamlined Prospecting and Lead Nurturing - Overall rating: 3/5 - Reviewer: Jon H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered LinkedIn Sales Navigator has transformed the way I handle prospecting and lead generation. It’s a powerful tool that helps me efficiently connect with the right decision-makers in a way that feels organic and meaningful. Despite some minor pricing concerns, the ROI has been well worth it. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love how easy it is to find targeted prospects using advanced search filters. The ability to track lead activity, get real-time updates, and save potential clients in lists has been a huge time-saver. It also integrates well with other tools I use, like CRM platforms. #### Cons It can be a bit expensive for smaller teams or individuals, and the platform occasionally has a steep learning curve for newcomers. Also, exporting data directly from Sales Navigator is limited compared to some other sales tools. The Ui isn't super user friendly. --- ### Must have sales tool for any org - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Overall I loved working with LI Nav. Easy to use. Worth the money. The whole team is on there. It is a great way to find new contacts and nurture existing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is a crucial tool for me to find new contacts to engage with and understand where they are located geographically. This is for net new business and returning customers to ensure I have a grasp on the growth of the client and where they are positioned in the market. #### Cons This has nothing to do with Sales Nav, but Linkedin overall has become a cesspool for political statements and junk that has nothing to do with the current corporate climate. I wish I could turn much of the noise off. --- ### Great GTM tool for prospect identification and organization - Overall rating: 5/5 - Reviewer: Matt K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ease of search and ability for our reps to make lead lists and manage their prospects right within the tool is key to our GTM process #### Cons The admin work of onboarding reps tends to run into errors with validations and user identity checks. This doesn't happen often, but when it does, we can have onboarding reps locked out of the tool for days which hinders our ability to ramp them fast. --- ### A must have for BD teams - Overall rating: 5/5 - Reviewer: Kartik G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I love using Sales Navigator. The filters make is so easy to build lists and enable prospecting and sales efforts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For building lead lists and finding the right personas of people at the right companies. #### Cons Sales Navigator is an expensive tool! That is my biggest concern with it. --- ### Excellent tool to connect with your target clients - Overall rating: 5/5 - Reviewer: Himaanshu L. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience was great, as it improved my LinkedIn profile and networks, the price must be little reduced. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This is an excellent tool I've ever used as helps me to find and connect with the potential customers worldwide in any industry. #### Cons It is very expensive as compared to other tools in the market, this is the only draw back. --- ### LinkedIn Sales Nav - A pro salesman/woman's best friend - Overall rating: 5/5 - Reviewer: Iyer A. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered I use linkedIn Sales Navigator on a daily basis, and ever since I've started I noticed a much higher retention and acquisition of my prospects, especially larger companies. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How clean, well designed, and effective the membership and tools are on LinkedIn. The site has gotten so busy with daily traffic, that it's hard to catch the attention of individuals or keep track of them. This solves both, easily. #### Cons The price per month is quite high for what it offers, and managing two tabs is a bit clunky. It would be nice to have the option for some services to be a widget vs a whole other page. --- ### LinkedIn Sales Navigator is a game changer for finding ideal client profile prospects - Overall rating: 5/5 - Reviewer: Dusti D. - Verified reviewer: Yes - Industry: Market Research - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use it for new cold outreach prospecting #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The integrations with our other apps in our sales tech stack saved hours a day wasted on data entry and research. My production of new cold outreach per day jumped from under 100 to 500 everyday. #### Cons The filters are based on answers that were given when profile is set up by the member so the results are not always accurate because individuals answer questions under different bias or classify themselves differently/wrong/leave blank. The results of searches can be frustrating. --- ### Network, Share Ideas, Find Leads, Connect, Discuss :BEST! - Overall rating: 5/5 - Reviewer: Andreea C. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love the platform. Out of the competition, this is the best one! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros You get access to the best people, the best innovators, CEO's, CFO's, you get advice and you can connect, share, discuss business development, make business happen. #### Cons The Price! It's too high. And the filters for messages, they lack them completely. --- ### The Magic that is LinkedIn Sales Navigator - Overall rating: 5/5 - Reviewer: David M. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Very pleased. So many different ways to filter for what I am searching for #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Can focus in on both geography and job title as well as years in position #### Cons Too many of the profiles are outdated and no longer valid or have changed --- ### The daily "bible" for Sales! - Overall rating: 4/5 - Reviewer: Luca R. - Verified reviewer: Yes - Industry: Human Resources - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered It's a must for any sales team to create new leads, businesses and make connections and deals. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's my daily "partner" for searching new businesses and enriching my network. Very well organized and useful for every sales people. #### Cons Sometimes it's not easy to use. Too many things, too many options, and search filters make it quite difficult to find what you are looking for. But it's something it could be handled with practice and patience --- ### Great Product! But Pricey! - Overall rating: 5/5 - Reviewer: Mary T. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Great product to reach prospects so effortlessly. #### Cons It is a bit too pricey, especially for smaller businesses or freelancers --- ### A handy tool in navigating to find the correct person - Overall rating: 5/5 - Reviewer: Nynke S. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered A great tool when looking for the correct person in a certain role or line of business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros An easy tool linked to LinkedIN to find people in the business to ensure better relationships. #### Cons Not always able to find correct person or contact details --- ### Sales Navigator : A must have sales tool in your organization - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Everything is really great. The functionalities, the user friendly features and UI along with partnerships with different kinds of tools makes the overall experience very precise and personalized for a user. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros All of the things, whether it is maintenance of leads/accounts or any other data or even prospecting over different industries and geographies at just a click of a button. Helps to reach a larger segment of the market, helps find the right prospects and increases conversions and reach out at th right time to them. Additionally, you can combine the usage with different existing sales tools to enhance the experience to another level for a sales guy. #### Cons Some mid tier/ companies in remote locations sometimes might not contain the relevant information for prospects part of that industry/organization --- ### LinkedIN Review - Overall rating: 5/5 - Reviewer: James W. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered Exceptional. It support our goals and allowed very actionable decision making #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ability to directly access lead targets across industry and role types. Exceptional #### Cons A lot of rules and regs so that users do not exploit the software. It could have integration into CRM / scheduling software to allow for more enhanced sales management. Ours was tied to the users account - problematic if the individual leaves the company --- ### Streamline Your Sales Strategy with Sales Navigator - Overall rating: 4/5 - Reviewer: Arnaud L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I highly recommend Sales Navigator for any software buyer looking to accelerate their sales growth and unlock new opportunities in the digital realm. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's a game-changer for anyone involved in sales and prospecting. It simplifies the process of finding and connecting with potential customers. #### Cons It requires an investment in terms of cost. Smartlinks issues --- ### Fantastic Tool for Lead Generation - Overall rating: 5/5 - Reviewer: Ganesh S. - Verified reviewer: Yes - Industry: Capital Markets - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered It was highly affective tool. Feature like saving the leads & search criteria saves time & hassle free for generating leads. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros LinkedIn Sales Navigator is the best tool I have ever used for lead generation & for marketing our business. It haves an wide range of filter options which will allow us narrow down deeply to find the exact lead for the business. Options for saving the searches & leads are highly effective. #### Cons It was a great tool but but it would awesome if some more features in filter option can be added like previous company location, Academic year. --- ### a product that only eases restrictions - Overall rating: 3/5 - Reviewer: Andy V. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. With the review that I exposed previously, the price-quality relation with respect to what is offered for that sum of money is bad. There are plans that are more useful as recruiter lite, although as its name indicates, it is more suitable for that type of role. I do not recommend paying for this product unless money was not an issue. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros The benefits of this product are such only for being part of the largest labor network in the world: Linkedin. It makes it easier for us to find more business contacts and to increase our networking more easily with tools such as InMail messages, advanced search, among others. #### Cons As I mentioned earlier, unfortunately this product is thinking of skipping some of the free account restrictions and showing them as features, such as: unlimited user searches, extension of weekly contact requests (in the free version they are 50 per week as of today ), and have 20 inMail messages per month. It also offers some minor improvements. All this for the modest sum of 69USD if it is billed annually (monthly is even more expensive). #### Reasons for switching to LinkedIn Sales Navigator just to test the product (With a discount) --- ### Must Needed Tool For B2B Lead Generation - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered LinkedIn Sales Navigator is one of the best B2B sales tools in the market. Its greatest advantage is its user base. It has got most of the top-level people in the company as well as the bottom-level people of the company. I personally love the few options like Alerts on our leads, smart link & lead recommendation. Overall is a great product for all the sales folks for lead generation and relationship building #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros 1. Smart Links (Analytics part) 2. Alerts about company and leads (Alert types) 3. Search filters 4. Recommendations 5. Saving complex searches 6. Sales Navigator coach #### Cons 1. Activities of the leads are unavailable 2. No export option 3. No integrations with CRM like SugarCRM --- ### Sales Navigation for any Sales and Marketing Teams - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The indepth info provided by Sales Nav is phenomenon and its a gold mine for any inside sales teams. It makes the team work more easy to identify their target industry and snip them accordingly. Our account rep, Ankit Jain is just a call away to help discuss any kind of issues, inputs and always helpful in providing the industry insights. #### Cons None other then the expensive pricing. Sales Nav is a premier product and its easily affordable to early startups. --- ### Blue ocean is when you don’t have to push your product to excellence - Overall rating: 3/5 - Reviewer: Alex F. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered If I could not use it, I would be happier. But it’s inevitable these days, and to get value I have to additionally pay for 4 different softwares that enhance navigator experience in terms of value added. Customer support never available on time #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros You just have to have it these days. Though it sucks #### Cons Where do I begin? LinkedIn Sales Navigator is impossible to use without integrations for contact data enrichment and CRM. I hate that it is a must these days, but it offers very little value and terrible reporting on its own. #### Reasons for choosing LinkedIn Sales Navigator Because they leave you no choice --- ### Looking for leads? - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. There are many options for identifying leads for your business, SalesNavigator is just one of them, and it didn't work particularly well for us. We didn't get much success approaching leads this way, we had better results using email campaigns. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros SalesNavigator is provided by LinkedIn, possibly the one place where most professionals meet. As such, you can be sure you will find the right contacts that you are looking for. The level of filtering and search criteria is great. It is very easy to use and you can easily message the people you are looking for, but... (see cons!) #### Cons SalesNavigator is not cheap, although one can argue that if you do get a couple deals out of it it will become worth it. If that's the case, fine. But I find there could be a better integration between SalesNavigator and your LinkedIn profile. You have the limitation of a few messages you can actually send per month, and plus it does require somebody to be managing it. #### Reasons for choosing LinkedIn Sales Navigator ZoomInfo was way more expensive. --- ### Best tool for lead search. - Overall rating: 5/5 - Reviewer: Tribhuwan S. - Verified reviewer: Yes - Industry: Internet - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience is very good I am using LinkedIn Sales Navigator account since 2015. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It's filter option. We get many filter options on LinkedIn Sales Navigator account. #### Cons We don't get direct contact detail like email id or contact number. --- ### Good for lead identification... but interaction is still complicated - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 3/5 #### Pros Linkeding Sales Navigator is great to identify potential target for your business. It allows to search on the huge Linkedin database according to name, company, role, department and a lot of other filter. The main issue is that the interaction is still a classic message or adding the person to your network. This is not always so effective, since a lot of people receive a lot of spam message. #### Cons As I said, the only interaction opportunity is a standard message to your target, not alwas effective ## More reviews [Next reviews](https://www.softwareadvice.com/marketing/linkedin-sales-navigator-profile/reviews/?page=2) --- LinkedIn Sales Navigator Reviews, Pros and Cons - 2026 Software Advice