All LinkedIn Sales Navigator Reviews

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User Profile

Abhishek

Verified reviewer

Market Research, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2022

The most useful software!

It is a great software, very convenient, and easy to use. Highly effective and useful software for lead generation as well as talent intelligence.

PROS

Best part about Sales Navigator is that one can not only use filters for lead generation, but also use it to make queries for the talent search. Hence, it is the best tool for Sales as well as Talent Research.

CONS

It has frequent crashing issues. Everyday, Navigator stops working for me after some point of time and an error pops up saying - too many requests.

User Profile

Jamie

Verified reviewer

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

The tool for list building and building relationships

It is easy to set up and easy to use to create lists. I also like the InMail features and being updated when companies make staff changes or have financial updates.

PROS

I like how I can see updates that people from the company post, and I get notified every day when there is added info for the companies I am watching. I like the ability to segment job titles and company revenue when I am creating new lists.

CONS

I wouldn't say I like that I must have this tool as part of my tech stack to get full use of LinkedIn. But it is a great tool. If you are paying for your tools, this can get a bit pricy with everything else you have to have, calendar, emails, and data tools.

Reason for choosing LinkedIn Sales Navigator

n/a

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed May 2022

I expected more

I rarely use it because it just isn't giving me value. Part of it is that LinkedIn has become a known ground for salespeople, so when a "client" is on there, they kind of know salespeople are hunting them -- that makes it hard for good salespeople and/or real opportunities to shine through, even if you find the right person. I've found the company "insights" aren't insightful. It's just a list of how they've grown in headcount, what they've posted, etc. - and there's nothing advantageous about the information.

PROS

The obvious best part of this tool is that it's part of LinkedIn, so it is inherently connected to the largest business networking community on the planet. For my uses, this means 90%+ (estimated) of the folks I'm looking for are on the platform, and over 50% are active and now that I have unlimited search, it's a big step up from the free version.

CONS

There are a few things I don't like: 1. Even when someone is a second connection, I often can't see how I am connected to them - that's no help to me. 2. The filters Sales Nav has are relegated to LinkedIn fields, so filtered searches don't actually give me much more than I can do in the standard LI interface 3. You can't cross lead and account searches - to find, for example, the VP of HR in $500M+ US-based companies (which would be useful!) 4. It's reliant on your prospect being active/staying up to date on LinkedIn

Reason for choosing LinkedIn Sales Navigator

Mostly because of the name. We have some executives that swear by LinkedIn and use their networks a great deal, so it seemed natural to layer this into the arsenal.

User Profile

Anzarul

Verified reviewer

Internet, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2022

I have been using it for years and still worth it

PROS

I started using Sales Navigator Years back. Sometimes I canceled my subscription in between, but mostly I had it. I am a Lead Gen specialist, so, it's a must for me! I even managed my client's accounts to nurture leads. Sales Nav is one of the most powerful tool you can buy with money, probably the most powerful! Plus, LinkedIn offers minimum of 15 inMails with LinkedIn premiums (including Sales Nav), which allows you to message anyone in the world (who is on LinkedIn) and guarantee you to reach their inbox! That's massive!

CONS

It can be complicated for even for a intermediate user! And, it's pricey.

User Profile

Raveena

Verified reviewer

Accounting, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed July 2021

Lead Generator

PROS

Nowadays it's not easy to reach people out and engage them in your business. Linkedin Sales Navigator is basically a paid service that you get from LinkedIn. It helps you to reach out to people of various industries by just searching it from keywords. You will get to see all the people from your industry or the industry you are targeting with just one click. It also helps you to make groups of these same people just to keep a tab on them while sending some relevant information.

CONS

It is good to go if you want to expand your reach to potential people on LinkedIn.

User Profile

Md Jahan

Verified reviewer

Internet, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

"A remarkable application for generating sales leads"

I think LinkedIn sales navigator is the no. 1 professional network for prospecting leads and finding the lead contact information that helps me to get valuable information for sorting out sales leads and others. Amazing!

PROS

LinkedIn Sales Navigator is a terrific tool for generating sales leads. It includes excellent capabilities for locating the majority of potential leads, such as customized search strings and other variable filters.

CONS

There are no complex subjects that I dislike. However, the subscription charge is very exorbitant; therefore, lowering the rates would be a fantastic idea.

User Profile

Ganesh

Verified reviewer

Capital Markets, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2022

Fantastic Tool for Lead Generation

It was highly affective tool. Feature like saving the leads & search criteria saves time & hassle free for generating leads.

PROS

LinkedIn Sales Navigator is the best tool I have ever used for lead generation & for marketing our business. It haves an wide range of filter options which will allow us narrow down deeply to find the exact lead for the business. Options for saving the searches & leads are highly effective.

CONS

It was a great tool but but it would awesome if some more features in filter option can be added like previous company location, Academic year.

User Profile

Olivia

Verified reviewer

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2022

LOVE LinkedIn Navigator

PROS

I’ve been using LinkedIn Navigator since 2015 and it’s only gotten better. The filters for prospecting are very accurate and very advanced. Once you save a list LinkedIn Navigator automatically adds people with similar titles and roles. I’ve never gone back into a list and had the same contacts, I’ve always had additional leads that I could chat and connect with.

CONS

The only thing I would suggest possibly adding a keyword section where the information does not HAVE to be in their title but then again it probably already exists.

Alex

Computer Software, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed August 2023

Blue ocean is when you don’t have to push your product to excellence

If I could not use it, I would be happier. But it’s inevitable these days, and to get value I have to additionally pay for 4 different softwares that enhance navigator experience in terms of value added. Customer support never available on time

PROS

You just have to have it these days. Though it sucks

CONS

Where do I begin? LinkedIn Sales Navigator is impossible to use without integrations for contact data enrichment and CRM. I hate that it is a must these days, but it offers very little value and terrible reporting on its own.

Reason for choosing LinkedIn Sales Navigator

Because they leave you no choice

Rod

Civil Engineering, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Solid Lead Generation System

PROS

It is very easy to navigate and understand visually.

CONS

It needs better search facilities such as keywords and better Boolean searching.

Reasons for switching to LinkedIn Sales Navigator

Cost

Angelo

Financial Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

1

FUNCTIONALITY

3

Reviewed May 2022

Most interesting functionality IMO: supercharged filters

PROS

The fact that it allows one to filter leads based on seniority

CONS

Pricing does not match the valued delivered. Moreover, it still keeps you kinda hooked to the linkedin ecosystem, when a number of leads is not really active in the platform

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

MRA review for the best Lead Generation Platform

Overall I would say my work could not exist without LinkedIn Sales Navigator because my daily task is to prospect different companies on it. I use it daily and only have positive feedback about it. LinkedIn Sales Navigator is super easy to use, very user-friendly, and beneficial. I would honestly say that is the best lead generation platform today. You can find any business, any prospect and check their info, company, issues, success, update. Definitely would recommend to whoever is trying to make sales, reach prospects and create a great pipeline!

PROS

I like that is easy to use, user-friendly has a lot to offer. It is the best tool for lead generation because all the business life is happening on LinkedIn now. LinkedIn Sales Navigator is the best tool for reaching out to the ICP. You can make lead and account lists, which Is very helpful and makes your life easier when tracking your campaign. You can search anything you can imagine from titles to geographic region, company size. When on Sales Navigator, you have access to many information and search options you don't have with regular LinkedIn. I would say that is also beneficial that you can see who is looking at your profile and tracking your posts views. It gives you a lot of free space and open hands for you to use it in your advance and make sales. It is the best tool for sales reps hands down. Definitely worth investing in it if you are trying to make sales and reach out to the prospects.

CONS

Currently, I don't have anything I dislike so much. I didn't have any issues while using it and I have been using it daily for hours for the past 6 months and more.

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

3

Reviewed November 2022

Looking for leads?

There are many options for identifying leads for your business, SalesNavigator is just one of them, and it didn't work particularly well for us. We didn't get much success approaching leads this way, we had better results using email campaigns.

PROS

SalesNavigator is provided by LinkedIn, possibly the one place where most professionals meet. As such, you can be sure you will find the right contacts that you are looking for. The level of filtering and search criteria is great. It is very easy to use and you can easily message the people you are looking for, but... (see cons!)

CONS

SalesNavigator is not cheap, although one can argue that if you do get a couple deals out of it it will become worth it. If that's the case, fine. But I find there could be a better integration between SalesNavigator and your LinkedIn profile. You have the limitation of a few messages you can actually send per month, and plus it does require somebody to be managing it.

Reason for choosing LinkedIn Sales Navigator

ZoomInfo was way more expensive.

Akshay

Internet, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2022

LinkedIn Sales Navigator: Lifeline for prospecting

It has made my life easy in terms of finding new prospects and then apart from this I get to know what is happening with my set of accounts. How much they are hiring, are they showing interest in my product, what new is happening in selected organizations?

PROS

The first and foremost thing is that it is the directory for the corporate world. Like in previous times, there was a big book of yellow pages, now the same thing is Sale Navigator but with better utilities. You can find prospects, connect with them, find a job, raise your voice, get engagement, ask for mentorship, and what not.

CONS

Sometimes the new features introduced are not easy to use. Like the recent update ask me to click multiple times for putting a filter which is time consuming.

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2022

Sales Navigator : A must have sales tool in your organization

Everything is really great. The functionalities, the user friendly features and UI along with partnerships with different kinds of tools makes the overall experience very precise and personalized for a user.

PROS

All of the things, whether it is maintenance of leads/accounts or any other data or even prospecting over different industries and geographies at just a click of a button. Helps to reach a larger segment of the market, helps find the right prospects and increases conversions and reach out at th right time to them. Additionally, you can combine the usage with different existing sales tools to enhance the experience to another level for a sales guy.

CONS

Some mid tier/ companies in remote locations sometimes might not contain the relevant information for prospects part of that industry/organization

Anonymous

1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed July 2021

Must Needed Tool For B2B Lead Generation

LinkedIn Sales Navigator is one of the best B2B sales tools in the market. Its greatest advantage is its user base. It has got most of the top-level people in the company as well as the bottom-level people of the company. I personally love the few options like Alerts on our leads, smart link & lead recommendation. Overall is a great product for all the sales folks for lead generation and relationship building

PROS

1. Smart Links (Analytics part) 2. Alerts about company and leads (Alert types) 3. Search filters 4. Recommendations 5. Saving complex searches 6. Sales Navigator coach

CONS

1. Activities of the leads are unavailable 2. No export option 3. No integrations with CRM like SugarCRM

Amy

Computer Software, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2023

Lead Management in LinkedIn

As LinkedIn is the main professional platform currently, it is quite hard to not provide Sales Navigator to the Sales Team of a company. Our Sales Member are heavy users of the platform and can't live without it.

PROS

LinkedIn Sales Navigator is a efficient tool to connect with the right leads and create relationships. The platform also helps me the sales team to create lists with the targeted people and companies. The InMails are amazing to reach people who are not directly connected to a certain user.

CONS

The platform is quite expensive and I LinkedIn has been implementing important limitations in lower pricing plans. Also, the Salesforce integration doesn't push the entire InMails exchange.

Anonymous

1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed January 2022

Linkedin Sales Navigator is a MUST for Enterprise AEs

PROS

My favorite part of this product is how accurately it can help you find key decision makers in industries and geographies that fit your target lead profile. I also love that I can do all of this from my phone so I can make the most of roadtrips and being on the go.

CONS

My only downside at this point is that I sometimes struggle to stay off the platform. It sucks my time! But really I don't have major complaints - the UI/UX is top notch.

Tribhuwan

Internet, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2022

Best tool for lead search.

Overall experience is very good I am using LinkedIn Sales Navigator account since 2015.

PROS

It's filter option. We get many filter options on LinkedIn Sales Navigator account.

CONS

We don't get direct contact detail like email id or contact number.

User Profile

Juan J.

Verified reviewer

Computer Software, 11-50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

2

FUNCTIONALITY

5

Reviewed June 2021

You need it. But the results are not commensurate with the cost.

The experience is good at the beginning, the tool works very well, you can segment, run campaigns, contact prospects. As you progress in the use, the success in using the tool is reduced, because many people do not accept the connection, or do not respond to the messages because they receive too many.

PROS

We are all on LinkedIn, so it is a fundamental tool for the commercial team. It provides very good information on each contact. The segmentation tools are really useful.

CONS

Price. For a sales team, the cost of all Sales Navigator licenses becomes very relevant. Consider that people are already a bit tired of being contacted through Linkedin, so many attempts are frustrated, connections are not made, or they simply ignore you. Therefore, the cost is not in line with the benefits.

Junaid

Marketing and Advertising, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Best Sales Intelligence Tool

PROS

A range of filters for contact and company discovery

CONS

UI changes a lot thus gets a bit difficult to notice the changes

Kaitlyn

Information Technology and Services, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Navigate your Sales with LinkedIn

11/10

PROS

I use linkedin sales nav every day and cannot imagine my life as an SDR without it. use for prospecting and saving lead lists, generating outreach through inmails.

CONS

Wish linkedin sales nav had integrations with apps other than Salesforce Sales Cloud

Thomas

Computer Software, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

FUNCTIONALITY

5

Reviewed May 2021

Really Helpful when Targeting Executive Level Decision Makers

LinkedIn Sales Navigator is a powerful tool when you learn how to use it. It helps you locate employees within an organization and provides excellent resources to connect.

PROS

I used LinkedIn Sales Navigator for a few months while seeking a partnership with a manufacturer in the Plumbing and HVAC sector. Sales Navigator was awesome in helping me determine who was likely a decision maker at each level. One great feature is being able to find Executive level employees within an organization. It made enterprise sales much easier to manage. It is also particular helpful at connecting with an individual when you cannot reach them by phone.

CONS

Initially it was difficult to navigate through. It was not as user friendly to self teach as I had originally hoped.

Elisiani

Financial Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Best platform to bring in potential customers.

It is very useful for prospecting customers within organizations. Overall, it is an excellent tool for B2B client prospecting.

PROS

Best relationship tool with potential customers and prospecting.

CONS

Linkedin integration with my operating system.

Steven

Electrical/Electronic Manufacturing, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

A good tool to get email address for LinkedIn customers

PROS

It will show the target's email address on its LinkedIn page, with just a click.

CONS

As I know, it has stopped work for a time. What a pity.

Showing 1 - 25 of 140 Reviews