Loomly

RATING:

4.7

(482)

About Loomly

Loomly is an easy-to-use Social Media Management platform that empowers you to craft, optimize, schedule and analyze posts all in one place. Streamline your entire social media marketing process: manage digital assets, fuel storytelling, polish content, approve messaging, reach your audience, engage your community, measure performance, and more. Loomly supports Facebook, Instagram, Twitter, LinkedIn, TikTok, Pinterest, Google, Snapchat, and custom channels. Save time, build your brand and reach new audiences - try Loomly for free today!

Loomly Pricing

Base (2 user + up to 10 social accounts): $35/month (or $26/month when paid annually) Standard (up to 6 users + up to 20 social accounts): $79/month (or $59/month when paid annually) Advanced (up to 14 users + up to 35 social accounts): $172month (or $129/month when paid annually) Premium (up to 30 users + up to 50 social accounts): $359/month (or $269/month when paid annually) Enterprise (31+ users + up to 51+ social accounts): contact us!

Starting price: 

$35.00 per month

Free trial: 

Available

Free version: 

Not Available

Loomly Calendar
Slide 1 of 6

Loomly Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Loomly

1 - 5 of 480 Reviews

Kelly

2 - 10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed May 2021

Great Scheduler

User Profile

Sara

Verified reviewer

Marketing and Advertising, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Can’t work without it

PROS

This is truly my favorite business tool, ever. It’s super easy to use so I don’t have to worry about level of tech skill - each team member can use it regardless of their comfort with “tech.” The wizard is useful for newer folks but not cumbersome for experienced people. I love That you can duplicate posts within the same calendar or copy them to another calendar at the click of a button. It’s sooooo easy to manage multiple brands and products. I can see them all at once or individually. Oh and one of the best parts? The price! It’s so nicely priced it takes no begging to get management on board. LOVE LOOMLY!!

CONS

My only Suggestion for improvement would be letting users hide bits like the target audience tab if you don’t use it. But that’s it. And I know how to jump over it if I don’t want to use it.

Reasons for switching to Loomly

Better experience, easier to use, more flexibility and control

Vendor Response

Dear Sara, Thank you so much for your review and your very kind words: this is immensely appreciated. It truly means the world to our team to read that you are loving Loomly: we are so grateful to wake up every morning and build the platform for you. I hear you regarding skipping the targeting panel in Post Builder and have shared your feedback with our engineering team already. As always, please let us know if we can assist you with anything. Sincerely, Thibaud, CEO of Loomly.

Replied August 2019

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

streamlining social media manage ment with loomly

Overall, i have had positive experiences with Loomly, particularly for its ease of use, collaboration features, content creation and optimization tools, and responsive customer support. i really appreciate the platform's intuitive user interface, which makes it easy to manage my social media accounts, and its collaboration features, which allow me to work with team members or clients in real time. i also appreciate Loomly's content creation and optimization tools, which help me create engaging social media content and optimize my posting schedule for better engagement and reach.However, there are potential drawbacks such as limited platform integrations, pricing, limited automation, limited customization, and limitations of the mobile app. i may prefer other social media management platforms that better suit their specific needs and preferences. Overall, Loomly provides me with a comprehensive set of features and tools to manage my social media accounts effectively.

PROS

Loomly provides me with a comprehensive set of features and tools to manage my social media accounts effectively, and i appreciate its ease of use, collaboration features, content creation and optimization tools, and responsive customer support.

CONS

while Loomly provides me with a comprehensive set of features and tools to manage my social media accounts effectively, there are potential drawbacks such as limited platform integrations, pricing, limited automation, limited customization, and limitations of the mobile app

Reason for choosing Loomly

Intuitive user interface: Loomly's user interface is known for being user-friendly and easy to navigate, making it easy for me to manage my social media accounts.Collaboration features: Loomly's collaboration features allow me to work with team members or clients in real time, making it easy to get approval on social media posts and ensure that all content is on-brand and aligned with the overall social media strategy.Content creation tools: Loomly's content creation tools make it easy for me to create and preview social media posts for various platforms, including Facebook, Twitter, LinkedIn, Instagram, and Pinterest.Analytics and optimization: Loomly provides insights into the performance of social media posts, allowing me to adjust my content and posting schedule for better engagement and reach.Customer support: Loomly is known for its responsive customer support team, which provides prompt and helpful assistance to me encounter any issues or have questions about the platform.

Vendor Response

Hi there! I'm so glad to hear that you find Loomly intuitive, and that it's eased communication and increased collaboration. Thanks for your feedback, and we appreciate you giving Loomly a try! ����

Replied March 2023

Tara

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2020

Okay platform

My experience with Loomly is very poor. Forget about contacting customer support because there is none. If you do get a hold of someone, it is the same canned responses or no responses. I've had my analytics disappear numerous times without any way of getting them back, except going through the original social app's insights. Keep in mind that will not work with Instagram. Those will never be recovered. Yearly plans cannot be refunded (see fine print) if they're not holding up their end of the agreement. Probably the worst overall experience with a social posting app.

PROS

-Visual calendar to see current and upcoming posts -Multi-team use, can control who has specific access but that requires more money -Library to keep all assets in with information

CONS

-Nothing to run ads through; FB allows to drop a pin in which you want to run ads-this app cannot do that type of heavy lifting. -Loomly ends up deleting analytics at any moment. Make sure you write them down or print before they're lost, but this is the reason you're paying for more, right? -Does not post to Instagram nor YouTube. Must manual post everything for those sites -Any third parties they use for posting, they change it every year. So you need to register with those companies to get anything posted to Instagram. -Don't rely on any help from the platform. No customer service or support to speak of. Often times you're ignored or allowed to try and figure out their platform issues. In the end, it's not convenient to use.

Reason for choosing Loomly

It came down to the price point. Don't allow the price to fool you into believing you're getting quality.

Reasons for switching to Loomly

I was looking for something with accurate analytics and the ability to post to multiple platforms at a good rate. Don't let the money fool you with Loomly. You are certainly not getting what you want (or think you're getting).

Vendor Response

Dear Tara, Thanks for your review. I'm sorry to read that your experience was not satisfactory. My team will reach out to learn more about what happened. Until then I'm addressing your concerns through Capterra: Loomly does support Facebook & Instagram Ads. You are correct that tagging products is not available yet. Loomly does not delete analytics data, even after you cancel your subscription. Only exception: LinkedIn no longer allows storing data that is older than a year. Native publishing to Instagram is expected to be available this year. For now, publishing to Instagram is available through Zapier. Loomly used to be integrated with another service, which unilaterally discontinued the integration with short notice. Native publishing to YouTube is already available. We offer support 7 days a week with a 30-minutes average response time. Again, I am sorry about your experience and my team will be in touch soon. Sincerely, Thibaud Clement, CEO of Loomly

Replied June 2020

Lori Jo

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Best and most cost-efficient social media tool I've encountered so far.

Loomly makes it really easy to schedule content, then customize it for each channel. The analytics reporting is stellar, too. When onboarding new users, it's easy since it's so user-friendly. Overall, a really good tool.

PROS

I love the depth and ease of reporting analytics. The ability to simply pull up a screen, apply a filter and see so much detailed data that's easy to digest isn't something I've seen with the other platforms I've used, which includes the usual popular tools.

CONS

I'm wishing that the connection between Instagram Stories and Pinterest was as robust as it is for the other channels.

Reason for choosing Loomly

Better price than some, easier to use than others, best and most efficient analytics reporting

Reasons for switching to Loomly

Loomly is more user-friendly and the ability to customize and see each post as it would appear on the channel is a bonus.