All Loomly Reviews

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Kelly

Marketing and Advertising, 2 - 10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed May 2021

Great Scheduler

User Profile

Whitney

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

Great option for SMM's

My overall experience with Loomly has been amazing. I switched from Buffer and haven't looked back!

PROS

I have used almost every social media management platform under the sun and Loomly is by far my favorite. When I started my own business I had a robust checklist of items I needed in a platform and Loomly fit 95% of those. Some of the features I love include: A schedule of upcoming holidays and important dates Advanced scheduling features like being able to move a post from one date to the next using the calendar feature. You would be surprised how many platforms don't offer this. The ability to schedule one post across platforms and edit the content for that specific platform. This to me is HUGE. The support - the support is amazing, I always receive relevant, friendly responses in a timely manner. The collaborators feature. My client love being able to log in and approve posts. It's simple and easy for them. The Library- I love being able to store ideas for later, saves a lot of time! These are just a few of the amazing tools Loomly offers.

CONS

Loomly doesn't offer direct posting to Instagram although I know it's in the works.

Reason for choosing Loomly

The client functionalities, the white-labeling options, the customer support, the post ideas, the library, the posting experience, etc.

Reasons for switching to Loomly

They didn't offer the functionalities I was looking for.

Vendor Response

Dear Whitney, Thank you so much for your incredible review, this means the world to us. I am really glad to read that Loomly fits your (and your clients') needs: this is really why we wake up every morning. I confirm that we are doing everything in our power to bring Instagram direct publishing to you as soon as feasible. Please let our team know if we can help with anything. Sincerely, Thibaud, CEO of Loomly.

Replied February 2020

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Darien

Verified reviewer

Non-Profit Organization Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2020

Great Social Media Management Platform missing a few core features

Overally, I have enjoyed using Loomly, and plan on continuing to use this platform! It offers robust & useful features at a lower pricepoint than most competitors (such as multiple users), and they demonstrate their commitment to constantly improving the platform as needed. Highly recommend this platform to all!

PROS

Loomly does a great job of helping simplify and manage multiple social media platforms, providing a great experience for planning and executing your brands social media plans. I love the ease of use that Loomly provides in having multiple team members manage social media calendars, and how incredibly simple it is to create posts & plan out your posting strategy. Top that all off with very competitive and simple pricing options, this platform offers a good user experience & interface for all your social media needs.

CONS

Loomly is missing a few key features that you would expect on a Social Media Management Platform, but none are more important than the ability to automatically post to your brands Instagram account. This is a feature that they are working on, but it is the main feature that I wish they would add soon. Furthermore, if they were to add an Instagram story option to their software & eventually automatic posting to Instagram stories, this platform would improve 100x. Apart from those things, there are a number of simple UI issues that I wish they would remedy; including: (1) Quickly adding a post from the calendar Month view ignores your preset posting schedule times (defaults to 3:00pm, you have to manually change it) (2) Manually changing scheduled times from the "Add Post" option in Month won't allow you to type in a time - you have to obnoxiously click an arrow to get the proper time (3) Manually posting to Instagram does not support multiple images - even though you can schedule multiple images to be posted. To post multiple images, you have to go into the Loomly library from their mobile site (the app won't let you do it) & download each image individually - which isn't terrible, except... (4) The Loomly Mobile Website is not fully optimized for mobile devices, as the "Help"/"Contact us" button blocks parts of the bottom menu that appears when selecting an image in the library to download, making me have to use the desktop site to download images on mobile.

Reason for choosing Loomly

I chose loomly because it offered an easy to use UI, friendly support staff, competitive pricing for the features I was looking for (i.e. multiple users), and a Non-Profit Discount

Reasons for switching to Loomly

Needed multiple users and didn't have the budget to support a $60/month price

Vendor Response

Dear Darien, Thank you so much for your detailed review, this is immensely helpful. I am really glad to read that you are enjoying using Loomly: this means the world to us. As far as Instagram direct publishing is concerned, I confirm that we are doing everything we can to bring this to you as soon as feasible. Regarding the 4 UI improvements you suggest, I have taken note of each one of them and will be sharing with our product team. Please let us know if we can assist you with anything else. Sincerely, Thibaud Clement, CEO of Loomly.

Replied January 2020

Tara

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2020

Okay platform

My experience with Loomly is very poor. Forget about contacting customer support because there is none. If you do get a hold of someone, it is the same canned responses or no responses. I've had my analytics disappear numerous times without any way of getting them back, except going through the original social app's insights. Keep in mind that will not work with Instagram. Those will never be recovered. Yearly plans cannot be refunded (see fine print) if they're not holding up their end of the agreement. Probably the worst overall experience with a social posting app.

PROS

-Visual calendar to see current and upcoming posts -Multi-team use, can control who has specific access but that requires more money -Library to keep all assets in with information

CONS

-Nothing to run ads through; FB allows to drop a pin in which you want to run ads-this app cannot do that type of heavy lifting. -Loomly ends up deleting analytics at any moment. Make sure you write them down or print before they're lost, but this is the reason you're paying for more, right? -Does not post to Instagram nor YouTube. Must manual post everything for those sites -Any third parties they use for posting, they change it every year. So you need to register with those companies to get anything posted to Instagram. -Don't rely on any help from the platform. No customer service or support to speak of. Often times you're ignored or allowed to try and figure out their platform issues. In the end, it's not convenient to use.

Reason for choosing Loomly

It came down to the price point. Don't allow the price to fool you into believing you're getting quality.

Reasons for switching to Loomly

I was looking for something with accurate analytics and the ability to post to multiple platforms at a good rate. Don't let the money fool you with Loomly. You are certainly not getting what you want (or think you're getting).

Vendor Response

Dear Tara, Thanks for your review. I'm sorry to read that your experience was not satisfactory. My team will reach out to learn more about what happened. Until then I'm addressing your concerns through Capterra: Loomly does support Facebook & Instagram Ads. You are correct that tagging products is not available yet. Loomly does not delete analytics data, even after you cancel your subscription. Only exception: LinkedIn no longer allows storing data that is older than a year. Native publishing to Instagram is expected to be available this year. For now, publishing to Instagram is available through Zapier. Loomly used to be integrated with another service, which unilaterally discontinued the integration with short notice. Native publishing to YouTube is already available. We offer support 7 days a week with a 30-minutes average response time. Again, I am sorry about your experience and my team will be in touch soon. Sincerely, Thibaud Clement, CEO of Loomly

Replied June 2020

Lori Jo

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Best and most cost-efficient social media tool I've encountered so far.

Loomly makes it really easy to schedule content, then customize it for each channel. The analytics reporting is stellar, too. When onboarding new users, it's easy since it's so user-friendly. Overall, a really good tool.

PROS

I love the depth and ease of reporting analytics. The ability to simply pull up a screen, apply a filter and see so much detailed data that's easy to digest isn't something I've seen with the other platforms I've used, which includes the usual popular tools.

CONS

I'm wishing that the connection between Instagram Stories and Pinterest was as robust as it is for the other channels.

Reason for choosing Loomly

Better price than some, easier to use than others, best and most efficient analytics reporting

Reasons for switching to Loomly

Loomly is more user-friendly and the ability to customize and see each post as it would appear on the channel is a bonus.

User Profile

Ashley

Verified reviewer

Libraries, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

So nice I'm using it twice

I used Loomly for my side business for over a year, and finally had the chance to utilize it at my day job a few months ago. Our Marketing Manager loves it, and no longer has to go from social media account to account trying to keep up with everything. The calendar view is wonderful. The customer service really gets me — the original onboarding was very friendly, and when I had a question about my most current account, the chat was super fast.

PROS

This is the first social media organizing software whose interface makes sense to me. I'm not fighting it. I actually look forward to using it. There are multiple views, I can connect a variety of social media, and I can customize and schedule each post.

CONS

Instagram integration isn't at 100% right now. We have to manually publish some posts. That gets frustrating, though they are working on it.

Reasons for switching to Loomly

The interface and the level of customer service.

Vendor Response

Dear Ashley, Thank you so much for your review, this is immensely appreciated. It means a lot to read that you are enjoying Loomly and that our support team was able to assist you with you needed it. I confirm that we are doing everything in our power to bring Instagram direct publishing to you as soon as feasible. Please let us know if we can help with anything else. Sincerely, Thibaud, CEO of Loomly

Replied February 2020

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Samuel

Verified reviewer

Computer Software, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2019

Budget friendly alternative to HootSuite

Overall Loomly has been great. All of the features we need at a fraction of the cost of other similar solutions.

PROS

Loomly includes all of the features we were looking for. Notably, the post approval workflow/feature is really helpful and something that isn't included with other solutions at a similar price point.

CONS

Our team hasn't found many things that we don't like about Loomly. There were a few adjustments that needed to be made to our workflow, but nothing too significant. The only thing I would change is the ability to display one post scheduled for multiple dates/channels separately on the calendar.

Reasons for switching to Loomly

Our company made the switch from Hootsuite when their pricing structure was updated. A post approval process is crucial for our workflow. At one time, post approval was a feature included with a Hootsuite pricing tier that was appropriate for our company. Since then, the feature was moved to a more expensive plan. Fortunately, we found Loomly!

Vendor Response

Dear Samuel, Thank you very much for your review, this is immensely helpful and appreciated. I am really glad to read that Loomly includes all the features you need. I believe I have great news for you: you can group/ungroup your posts in Calendar View! I have asked our support team to reach out to you to guide you through this recent feature. Please let us know if we can assist you with anything else. Sincerely, Thibaud, CEO of Loomly.

Replied August 2019

Mauro

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Excellent for multi-account w/ client's approval

Easy, reliable and complete for major account management.

PROS

Loomly really streamlines the creation and publishing process for social media. It allows for customer review and approval and keeps track of who is doing - or needs to do, what. It has all major indispensable features and social networks and you can bulk edit and fine-tune each content.

CONS

Calendar view by month is a little cumbersome because it doesn't give bird's eye view when you are at the end of the month. 4-week view like Google calendar would be better.

Reason for choosing Loomly

Best features/price ratio and solid approval process for customer's account. Adding more team collaborators on equivalent products was way more expensive. Other products did not have same social networks support.

Jess

Verified reviewer

Professional Training & Coaching, 1 employee

Used daily for less than 12 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2020

Makes life so much easier!!

PROS

I get inspired by new things DAILY and my top priority in choosing a social media scheduler was to have a platform that allowed me to easily rearrange posts so that I wouldn't have to put new inspiration at the end of the queue of scheduled posts. I LOVE Loomly because I can drag and drop my posts on my calendar and move an item from one day to another happens in a matter of a second. This capability wasn't possible on other platforms that I explored and it means the most to me! I also love that I can color code and label every single post to stay completely organized and easily see what I've got coming up for scheduled posts!

CONS

There isn't anything significant that I dislike about Loomly - I've had a great experience and highly recommend it!

Reason for choosing Loomly

Pricing & ability to easily rearrange my scheduled posts.

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Heide

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Great for freelance social media marketing!

Overall, Loomly has been a very helpful tool when scheduling and managing multiple social media channels.

PROS

I like the layout and ease of scheduling posts on multiple platforms at once. I can start with my "base post" and change/update each channel. I like the ability to save the hashtags, and now that I can schedule multiple photos on IG, I'm just about set!

CONS

I don't love the analytics (but that's not a big deal). Other than that, it's really been a great experience.

Reason for choosing Loomly

Loomly was overall easier to use, on the lower end of the price range, and very simple to teach to others.

User Profile

Tara

Verified reviewer

Online Media, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2021

Best, Simple Social Media Scheduling Tool

Loomly is simple, reliable, and inexpensive. I'd definitely recommend it.

PROS

This tool is functional, easy to learn, and very inexpensive. If you're new to social media scheduling or looking for something basic, this is the way to go. I'm impressed that they don't charge tons of extra fees for having multiple accounts on there, making this tool ideal for a freelancer.

CONS

It's not easy to switch to a calendar function like it is on competitors' tools.

Reason for choosing Loomly

Price and availability of a free trial.

Reasons for switching to Loomly

I got the tool to manage a specific client's social, and they were on a budget.

Erin

Sports, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2019

Great tool for your business

PROS

I really enjoy the ease of use for Loomly for our business. I'm able to schedule out our social media across many channels for multiple accounts. I appreciate how I can 'set it and forget it' for the certain social accounts.

CONS

The few things I struggle with the most are not having Loomly auto publish to Instagram. I understand that this is in the works and will hopefully happen soon. The other pieces are not being able to edit photos within the system such as cropping or minor adjustments to photo editing, and having an emoji feature to add to the content.

Reason for choosing Loomly

The cost was a deciding factor for choosing this platform.

Reasons for switching to Loomly

We wanted a platform that allowed for multiple social accounts to be scheduled out in advance and something that would be affordable for our company. Loomly offered a non-profit discount which was extremely beneficial to our business.

Vendor Response

Hi Erin, Thank you so much for your review, this is really useful. I am glad to read that you find Loomly easy to use. I confirm that we are doing everything in our power to bring Instagram direct publishing to you as soon as possible. We also have a photo editing feature in the works that should fit exactly the need you describe. Please let us know if we can assist you with anything. Sincerely, Thibaud, CEO of Loomly.

Replied August 2019

Cierra

Consumer Goods, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2019

Better Than the Others

I had been using Hootsuite before trying Loomly but it was buggy and expensive, Loomly has more features and is cheaper – a much better value. My team has loved using Loomly over other platforms and we'll never go back.

PROS

I love that you can preview how your posts are going to look in your instagram feed before you post.

CONS

The only con is there isn't direct publishing to Instagram, but that's Instagram's fault.

Reason for choosing Loomly

Loomly's interface is much easier to use than other softwares and they have bonus features than others don't have, such as previewing your Instagram posts in the feed once scheduled.

Reasons for switching to Loomly

Hootsuite was buggy and dropping features, and was incredibly expensive for multi-user use.

Vendor Response

Dear Cierra, Thank you very much for your review, this is immensely helpful. I am truly glad to read that your team has been enjoying using Loomly, it means the world to us. I confirm that we are doing everything in our power to bring Instagram direct publishing to you as soon as feasible. Please let our team know if we can assist you with anything else. Sincerely, Thibaud, CEO of Loomly.

Replied September 2019

James

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Outstanding platform built for Social Media experts by social media experts

Loomly is by far the best tool for solving client approvals. Clients love the simplicity and sometimes even take to the platform in the form of creating suggested content for you. That's unreal! No other platform can deliver value like that: clients refuse to learn new systems. Loomly constantly ads new features ... totally free. Make the most of them and become your office super start. These features are: publishing to Google My Business, storing hashtag lists, content writing tips and more any more.

PROS

Extremely reliable platform that will help you make more money as it will handle some of your most time consuming worries like client content suggestions, client approvals, and flexible scheduling. The level of feedback us unreal and every piece of advice is delivered exactly when you need it.

CONS

There are many extra tools included for free like reporting, link tracking and community management. Those features won't replace your dedicated tools, but they aren't intended too either.

Reason for choosing Loomly

Loomly were not the cheapest but as soon as I took up a trial I could see great value from the platform's simplicity. It's as easy as a replacement for your google sheet content planner with a ton of useful tools added on.

Reasons for switching to Loomly

Sprout social has gotten expensive and hasn't updated their platform since their most recent acquisition. It's pains me to have to pay for multiple social profiles when they all belong to the same client.

Vendor Response

Dear James, Thank you so much for your review, this means the world to us. I am really glad to read that your clients are enjoying Loomly. Please let our team know if we can assist you with anything. Sincerely, Thibaud, CEO of Loomly.

Replied October 2019

Dominic

Hospitality, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

Easy-to-Use Platform

The team were amazing in providing answers to my questions in a prompt manner and communication from them is very timely.

PROS

I loved how you have the ability to view your posts on a calendar as opposed to list and weekly. This gives me an big picture overview of our messaging strategy.

CONS

I feel like basic analytics should be packaged as part of the basic plan and a paid version would give in-detailed analytics.

Reason for choosing Loomly

It had the Calendar view feature that others lacked.

Reasons for switching to Loomly

It's cheaper and has a better UI and process for crafting posts.

Vendor Response

Dear Dominic, Thank you so much for your review, this is immensely helpful and appreciated. I am glad to read that you are enjoying the Calendar View and that our team was able to assist you when you needed it. I confirm that Basic Analytics is part of the Base Plan and Advanced Analytics is available in the Standard Plan and up: our support team is going to reach out to you to make sure you are able to access the feature included in your plan. Please let us know if you need anything else. Sincerely, Thibaud, CEO of Loomly.

Replied July 2020

Carey Rose

Online Media, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2019

Makes my life simpler

PROS

I am a freelance brand consultant and help many of my clients with social media campaigns. I chose Loomly after my trial because I enjoy the user interface, it supports multiple clients easily, the built-in reporting and audience targeting is really helpful for month-end result analysis for my clients. I also enjoy the main page where daily inspirations and a summary of scheduled messages can be found - this has been effective in keeping me organized and

CONS

I'd like to see an incorporation of Lists on Twitter in the Loomly interface for quick review.

Reason for choosing Loomly

I tried several but SproutSocial and Hootsuite were the main two I was trying to choose from and then I found Loomly, I found it to be the perfect price for use tool for my size of consultancy and my first months of use have reinforced that I have made the right choice.

Reasons for switching to Loomly

I felt like for the price point I enjoyed Loomly as an overall experience especially for managing multiple client accounts more than my previous platform, the reporting that comes with the subscription and ease of use. Loomly...I like your style ;)

April

Fine Art, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2019

Save time and money!

1. Saving money 2. Save time on development and management of content These two factors are enough to convince me to stick with the software.

PROS

1. Ease of Use 2. Visibility of content planning and network preview 3. Tagging ability 4. Ability to collaborate with the team on content development 5. Affordable

CONS

1. Lack of the ability to schedule to Instagram 2. Ability to include tags on Facebook posts on scheduled posts

Reason for choosing Loomly

Mostly likely

Reasons for switching to Loomly

1. More Affordable 2. Easier user interface 3. Easier for different users (different experience levels) to navigate

Vendor Response

Dear April, Thank you so much for your review, this is super helpful. It means a lot to read that you find Loomly easy to use and that the platform saves you time & money. I confirm that we are doing everything in our power to bring Instagram direct publishing to you as soon as possible and that including tags in Facebook posts is on our roadmap. Please let us know if we can assist you with anything. Sincerely, Thibaud, CEO of Loomly.

Replied August 2019

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2019

Fantastic Platform

I use this software to manage multiple clients and I fully enjoy using it.

PROS

This platform is affordable and so easy to use. It makes managing the social calendars for my clients so easy.

CONS

They need to get Instagram to allow them to direct publish. Once that happens, the software will be amazing.

Reason for choosing Loomly

Price, calendar view and ease of use of dashboard.

Reasons for switching to Loomly

Price and ease of use

Vendor Response

Hello, Thank you very much for your review, this is much appreciated. I am glad to read that you find Loomly easy to use. I also confirm that we are doing everything in our power to bring Instagram direct publishing to you as soon as feasible. Please let our team know if we can help you in any way. Sincerely, Thibaud, CEO of Loomly.

Replied September 2019

Hudson

Financial Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed August 2019

Very affordable alternative to the more costly competitors

Loomly has been a great solution to the problem we were having about putting out consistent content for our Facebook/Instagram etc. It's simply a matter of writing up content, adding a picture and tweaking the individual channels then we just set and forget.

PROS

The best thing about Loomly is the general user-friendliness of writing up and scheduling posts to all our different social media platforms. It's very easy to tweak the individual platform's posts to suit their unique uses. Also the topic suggestions when creating a new post are very handy if you want to get something out but are stumped for content

CONS

There aren't really any cons that I've run into. Getting started there was alot to take in, but it didn't take TOO long to get the hang of it all.

Reason for choosing Loomly

Mainly because it seemed to do the same thing but cheaper. The low price was really the selling point for Loomly.

Vendor Response

Hi Hudson, Thank you so much for your review, this is immensely helpful. It means the world to read that you find Loomly easy to use, as this is one of our top priority. Please let our team know if we can assist you in any way. Sincerely, Thibaud, CEO of Loomly.

Replied August 2019

Trudy

Arts and Crafts, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Best Social Scheduler ever!

I loved that I can have a session on Loomly and schedule ahead of time. This application is so easy to use I have now passed on this task to my sister who is now working me. It's terrific, she sets up each post and I go in and edit.

PROS

Loomly is super easy to use. I love how I can see at a glance with tags what posts are catering to which area of my business. I also love that I can see a thumbnail of the image in the list view. Makes it easy for us to strategise our marketing

CONS

Instagram posts are not always sent. It would be good to have a function to crop and move images within Loomly.

Reason for choosing Loomly

Price and I loved the user friendly layout.

Reasons for switching to Loomly

Too expensive and didn't have the features I wanted.

Vendor Response

Dear Trudy, Thank you so much for your review, this is immensely appreciated. I am really glad to read that Loomly makes it easier to collaborate with your sister! I confirm that we are doing everything in our power to improve Instagram publishing and that we are working on an image editor that will allow you to crop your assets. Please let our team know if we can assist you with anything. Sincerely, Thibaud, CEO of Loomly.

Replied August 2019

Jenny

Accounting, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Excellent social media organizer

This was recommended to me at a small business marketing presentation for people having to manage a variety of social media platforms and having to uniquely characterize each message. Loomly does a great job of helping me organize the posts, has helpful hints with each post regarding length and readability, and ensures I stay on top of the calendar. I also like the awards we get for posting. It's a fun incentive and I enjoy seeing how our engagement compares with other Loomly users.

PROS

I appreciate the different calendar views (list, pictures, etc) for different viewing needs. The content suggestions are very helpful and the email reminders are great when I didn't get a chance to change from draft to published.

CONS

The content suggestions are rather general. Granted, I manage the calendar for an accounting firm so our information is very specific. But i always find it helpful to see what other people in the industry are posting.

Reasons for switching to Loomly

I wanted a more user-friendly platform and this was recommended by a well-known social media manager in the community.

Vendor Response

Dear Jenny, Thank you so much for your review, this is immensely helpful. It means a lot to read that Loomly makes organizing your social media content and workflow easier. I hear you regarding Post Ideas being generic: we recently launched Custom Post Ideas, which now allow you to add your very own inspiration item to any of your calendars. Please let us know if we can assist you with anything. Sincerely, Thibaud, CEO of Loomly.

Replied August 2019

Jasmin

Computer Software, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2020

Great functionality and awesome UI

Loomly makes it really easy for me to schedule posts across platforms and schedule posts ahead, which saves me hours managing social media. It's been a great experience using Loomly and I highly recommend it compared to other schedulers I've used (Crowdfire & Hootsuite)

PROS

The UI of Loomly's calendar is great. The layout makes it super simple to use. The customizability is awesome and I have almost all the features I have to manage posts to different channels.

CONS

I wish the analytics were able to be manipulated more - I'm paying for the lowest level though. I know the higher levels have more customizability. I also wish they had native posting to Instagram but that's something 95% of schedulers struggle with.

Reason for choosing Loomly

Cleaner UI and best pricing for the features offered.

Vendor Response

Dear Jasmin, Thank you so much for your detailed review, this is immensely helpful. It means the world to our team to read that you find Loomly easy to use and that it saves you time. I confirm that we are doing everything in our power to bring Instagram direct publishing to you as soon as feasible. As far as analytics are concerned, you are correct when you say that Advanced Analytics, which are part of the Standard Plan, offer more flexibility, compared to the Basic Analytics feature included in the Base Plan. I am going to bring your feedback to the attention of our support team and see if we can help with this regards. Please let us know if we can assist you with anything else in the meantime. Sincerely, Thibaud, CEO of Loomly.

Replied January 2020

Momen

Building Materials, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

The best platform to professionally manage publishing on social media

With Loomly, the management of our accounts on social networking sites became more professional, as the publishing mechanism was organized and its timings were set accurately, and we were able to obtain accurate statistics for the level of interaction. This helped us a lot in making many improvements that contributed to increasing our ability to achieve positive results.

PROS

I like the simplicity of the interface in Loomly, which enables us to find all the tools, move between sections, and perform tasks effortlessly. I also like that there are so many powerful features that allow us to sync calendars, set up ads, add links, and post in hashtag templates. Scheduling is excellent in Loomly, as we were able to synchronize publications on various platforms. Also, due to the full integration with all social media platforms, especially Facebook and Instagram, we have a great ability to manage publishing and follow-up accounts from a central platform in complete harmony. It also helps us to have a box to collect all messages received for ease of filtering and answering them with the participation of the rest of the members according to their specialties. It is also great to have dashboards and reports that explain the analyses in detail and provide us with a lot of statistics that show the levels of participation in our publications, which show us the extent of our success in reaching the target groups.

CONS

Loomly is unique, and I did not encounter any complications or problems during use, as it was not expensive to obtain all the features, and their service team provides the required assistance quickly.

Vendor Response

Hi there! I'm so glad to hear that you're finding Loomly easy to use, and that it's streamlining your workflow. Thanks for being a Loomly customer, and have a wonderful day! ����

Replied March 2023

Shelby

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed December 2020

Love Loomly

Collaborating with clients on content, way better than spreadsheet content calendar notes to see the actual post and then update a live link

PROS

I've used this program for about 4 years. I actually got my new agency to move to it, and it's been incredible. I love the fine-tuning and organic targeting options.

CONS

No IG direct publishing and new items like Pinterest broke right when i got my clients excited about them. This was fixed, but items shouldn't be rolled out if it's not 100% i can sell to a client and rely on it 100% of the time.

Reason for choosing Loomly

price n feature

Reasons for switching to Loomly

Collab and fine tuning to save time

Vendor Response

Dear Shelby, Thanks for your review, this is immensely helpful and appreciated. It means the world to read that Loomly makes it easier to collaborate with your clients. Indeed, we ran into an issue with Pinterest that was beyond our control, which has now been resolved. Please let us know if we can assist you with anything else. Sincerely, Thibaud, CEO of Loomly

Replied December 2020

Pamela

Commercial Real Estate, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed August 2019

Great for small teams!

PROS

I love that our team can preschedule the week for social and not have to worry about live posting every day. It's just a weekly task unless something time-sensitive pops up. We have a smaller team and each member focus' on more than just social, so it's great to not have to have someone constantly stop what they're doing every time a post needs to go live or schedule​ in each of the different platforms. Also, the ability​ to customize the messaging for each platform in one place after writing the general messaging is so easy!

CONS

Sometimes the Instagram integration glitches and we have to stop and manually push, but it always sends a notification via email and the app if something​ doesn't go through.

Vendor Response

Hi Pamela, Thank you very much for your review, this is truly appreciated. It means the world to read that your team is finding Loomly useful. We are doing everything we can to improve the Instagram publishing workflow as soon as possible. In the meantime, please let us know if we can assist you with anything. Sincerely, Thibaud, CEO of Loomly.

Replied August 2019

Showing 1 - 25 of 490 Reviews