# LoyJoy Software Reviews, Demo & Pricing - 2026 > Review of LoyJoy Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/marketing/loyjoy-profile --- [Home](https://www.softwareadvice.com/) / [Chatbot Software](https://www.softwareadvice.com/live-chat/chatbot-comparison/) / LoyJoy Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/marketing/loyjoy-profile/alternatives/) # LoyJoy 2026: Benefits, Features & Pricing Wondering if LoyJoy is right for your organization? Our Chatbot Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview LoyJoy 4.9 [(12)](https://www.softwareadvice.com/marketing/loyjoy-profile/#reviews) Pricing Starting at €390.00 per month ### About LoyJoy LoyJoy is the simplest enterprise platform for AI Agents that resolve customer inquiries end-to-end via chat and phone. Built by your own business teams with drag-and-drop, no coding required: a first prototype in 15 minutes, in production in 2 to 4 weeks, while IT keeps full governance. LoyJoy goes beyond answering questions. Over 100 process modules execute complete service and sales processes and integrate with SAP, Salesforce, CRM, ERP and legacy systems. Chat and phone run from one platform, with Speech-to-Speech for natural voice dialogues. Made in Germany and EU-hosted, designed for GDPR, the EU AI Act, DORA and BFSG. Over 100 enterprises trust LoyJoy, including RTL+, R+V, TRUMPF, Vaillant and SCHOTT, reaching up to 98% automation at RTL+. Wondering if LoyJoy is right for your organization? Our Chatbot Software selection experts can help you in 15 minutes or less. ## LoyJoy User Interface ## Popular LoyJoy Alternatives Main Product LoyJoy 4.9 [(12)](https://www.softwareadvice.com/marketing/loyjoy-profile/#reviews) Ratings Breakdown - 4.75Ease of use - 4.91Value for money - 5.0Customer support - 4.75Functionality Pricing Starting at €390.00 per month Get Price Alternative Product [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price Alternative Product [inconnect](https://www.softwareadvice.com/artificial-intelligence/i6-omnichannel-suite-profile/) 3.9 [(19)](https://www.softwareadvice.com/artificial-intelligence/i6-omnichannel-suite-profile/#reviews) Ratings Breakdown - 4.11Ease of use - 4.13Value for money - 3.74Customer support - 4.32Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [Quidget](https://www.softwareadvice.com/product/449752-Quidget/) 4.8 [(4)](https://www.softwareadvice.com/product/449752-Quidget/#reviews) Ratings Breakdown - 4.75Ease of use - 4.75Value for money - 4.0Customer support - 4.25Functionality Pricing Available upon request Get Price Alternative Product [Heyday](https://www.softwareadvice.com/marketing/heyday-profile/) 4.6 [(17)](https://www.softwareadvice.com/marketing/heyday-profile/#reviews) Ratings Breakdown - 4.59Ease of use - 4.47Value for money - 4.94Customer support - 4.24Functionality Pricing Available upon request Get Price Alternative Product [Moveo.AI](https://www.softwareadvice.com/customer-communications-mngt/moveo-ai-profile/) 5.0 [(9)](https://www.softwareadvice.com/customer-communications-mngt/moveo-ai-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Available upon request Get Price ## LoyJoy Pricing and Plans Starting price: €390.00 per month Free Trial Free Version Starter €390.00 usage based, per month No plan information available Professional €1,290.00 usage based, per month No plan information available Enterprise Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## LoyJoy Features - Popular features found in Chatbot AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support For Sales/Marketing Natural Language Processing Pre-Configured Bot Query Suggestions - More features of LoyJoy Activity Dashboard API Chat/Messaging Chat Transcript Communication Management Configurable Workflow Contextual Guidance CRM Customer Database Customer Experience Management Customer Segmentation Customer Service Analytics Customizable Branding Drag & Drop Email Management Engagement Tracking Feedback Management Generative AI Intent Recognition Lead Qualification Live Chat Multi-Channel Communication Multi-Channel Management Multi-Language Performance Metrics Personalization Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Reporting/Analytics Reporting & Statistics Search/Filter Social Media Integration Surveys & Feedback Third-Party Integrations Visual Analytics ## LoyJoy User Reviews Overall Rating 4.9 Ratings Breakdown 5 92% 4 8% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.9 Customer support 5.0 Functionality 4.8 Have you used LoyJoy and would like to share your experience with others? Ingo S. Verified reviewer Arts and Crafts 2-10 employees Used weekly for less than 2 years Review source Reviewed August 2022 pioneers with heart 5 From the very first moment LoyJoy supported our exceptional idea of using their platform for the first theatre play turning a chatbot into a stage. We are pretty happy and thankful for all the support, the easy to use platform and Loy Joy's ability to pioneer new ideas! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The user-friendly workflow engine guarantees for quick results and rapid prototyping. Cons: Some feature don't work in specific browsers. Read More DK Dennis K. Verified reviewer Banking 501-1000 employees Used weekly for less than 2 years Review source Reviewed May 2022 Sophisticated, easy-to-use, versatile conversational platform 5 We use LoyJoy to create fun and engaging chatbots for various types of customers and various use cases. It is easy to use and our clients love the results. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: LoyJoy combines high customisability and ease-of-use in a no-code environment, so everyone has a chance to bring their ideas forward. Cons: Some features are lacking, since the platform ist relatively new. They keep coming fast, however. Read More GL Giuseppe L. Verified reviewer Consumer Goods 10000+ employees Used daily for more than 2 years Review source Reviewed August 2022 Easy to use code-free product 5 Overall it has been a good experience that has driven our lead generation efforts. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is extremely easy to setup consumer experiences. The very good customer care makes it very easy also to solve problems related to the customization of the tool with internal needs. Cons: The governance of the tool is not easy, managing access rights of every user involved in the development of consumer experiences can be a time consuming task. Read More HK Helmut K. Verified reviewer Banking 501-1000 employees Used weekly for more than 2 years Review source Reviewed May 2023 Powerful tool to design conversational interfaces 5 LoyJoy is a very powerful tool that enables companies to quickly build conversational interfaces and adapt them instantly. Even beginners can build simple dialogs with limited training time. With the home view feature it is possible to build app like interfaces (although that is not an intended scenario). Also it can help as a prototyping tool to bring workflows to live almost in real time.The LoyJoy team is very helpful in case something doesn´t work as intended and responds very quickly. I can highly recommend working with them. Ratings Breakdown 4 Ease of use 4 Value for money 5 Functionality Pros: Easy to useQuickly develop dialogs and processesWide range of functionalities that allow to build even complex use cases (although drag&drop programming skills recommended) Cons: The design of text (bullet points, fonts etc.) is somewhat limited due to compatibility with common messengers. Read More ES Enis S. Verified reviewer Marketing and Advertising Self-Employed Used daily for more than 2 years Review source Reviewed July 2022 Great platform for automated consumer engagement, surveys and lead-generation! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to set-up experiences, that cover numerous demands like lead-generation, surveys, or just to interact with consumers. Well-set-up, the platform can really be fun for consumers, who interact and come back! The team is really nice and engaged to fulfill customers' demands! Cons: No cons, every problem that comes up will be tackled by the support team. Read More OS Ondrej S. Verified reviewer Marketing and Advertising 51-200 employees Used daily for more than 2 years Review source Reviewed March 2022 Daily Loyjoy User 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The company really takes care of clients, the tools are very user-friendly. It can also be complicated - but that comes from the range of features it has. Cons: Overall, I don't have any negative points. Perhaps just the fast-changing environment - but that's part of digital. Read More AL Alexander L. Verified reviewer Broadcast Media 5001-10000 employees Used daily for less than 12 months Review source Reviewed May 2023 Easy to use and very fast to set up 4 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: It is very easy to build new dialogues. The service of the company is outstanding good! Cons: Implementation into native apps is not optimal regarding visualization Read More MK Marten K. Verified reviewer Transportation/ Trucking/ Railroad 11-50 employees Used daily for less than 12 months Review source Reviewed March 2022 Very powerful and easy to handle tool! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The chatbot is very easy to configure. You need almost no coding experience and everything you need is explained in an extensive demonstration meeting. In addition, you can actively participate in the development of the tool by submitting your suggestions to the team. Cons: A few integrations with other apps were difficult to set up on my own at first. However, the support helps directly and quickly! Read More MH Michelle H. Verified reviewer Marketing and Advertising 1001-5000 employees Used weekly for less than 2 years Review source Reviewed April 2022 Must have marketing tool for beautiful conversations with your customer 5 My overall experience with Loyjoy is outstanding! The Loyjoy chatbots really help generating a cool and also meaningful brand experience. Furthermore, I love working with the Loyjoy team. The have a very deep understanding of what they are doing and they are super supportive and reliable. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The handling of the tool is very easy and the chatbots can be customized as one wishes. On top they implement new cool features all the time, so I really see Loyjoy as a must have for very meaningful conversations with customers. Cons: I can't think of anything. I'm really happy with the software. Read More AM Anke M. Verified reviewer Telecommunications 10000+ employees Used monthly for less than 2 years Review source Reviewed August 2022 Conversational marketing with high impact on customer interaction 5 The LoyJoy team is very supportive, accessible, committed and reliable. Great pleasure to work with. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very easy to use software for setting-Up sophisticated chatbot-communication. The integration to web or app is working smoothly. Large variety of useful features and growing. If not available the support team was always happy and creative to help out with ideas. Reporting functionality very intuitive and helpful for adjustment hints to the dialogue flow. Cons: Nothing I can think of. Software is stable, great service team. 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