MadeMarket

RATING:

4.7

(11)

About MadeMarket

MadeMarket is the customer relationship and deal management platform purpose-built for investment bankers and capital markets professionals. Compared to a general-purpose CRM, MadeMarket’s intuitively structured platform helps teams discover and close more deals faster while lowering upfront costs by making it easier to set up and use. With ready-built dashboards and reports designed around automated and easy-to-use data entry tools, MadeMarket makes it simple to create and share business and relationship intelligence firms can depend on. Along with engagement tools that make it easier to build buyers lists, send and track emails in bulk, and log detailed updates directly from Outlook, MadeMarket empowers firms to move faster with confidence. In addition to an Outlo...

MadeMarket Pricing

Contact MadeMarket for pricing details.

Free trial: 

Available

Free version: 

Not Available

MadeMarket Dashboard
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MadeMarket Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for MadeMarket

1 - 5 of 11 Reviews

User Profile

David

Verified reviewer

Biotechnology, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

GEP and MadeMarket

Excellent.

PROS

We leverage technology to help us do our jobs better. MadeMarket is by far the most important technology my firm uses.

CONS

The charting for the different steps of a deal could be improved.

Natalie

Investment Banking, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Made Market was the best decision for our business

PROS

The level of customization is outstanding – we were able to tailor the software to perfectly our business. The deal section of Made Market is brilliant and allows us to track our target lists in real-time, easily see who is still active and export results to send to clients in seconds. Everything syncing back to the underlying contact allows us a 365 view of the contact or firm with all deals, opportunities and interactions. Also, the system was live straightaway and the onboarding process was so easy.

CONS

A mobile app in due course would be great.

Reason for choosing MadeMarket

Made Market was much faster to implement, easy functionality and more cost effective.

John

Investment Banking, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2023

Purpose-built product

Very positive - easy to use and purpose built for our workflow.

PROS

CRM functionality and how it links so well with tracking and managing deals. Distributions feature is also very helpful for managing reach-outs.

CONS

The inability to seamlessly follow up parties in a distribution list. Currently you have to find the email in outlook that you're CCed on that came from a distribution and manually reply in outlook if you want the follow up to be on the same chain. It would be good to be able to send bulk follow ups based on certain criteria and have it appear in the same email chain.

Reason for choosing MadeMarket

Purpose built nature of MadeMarket and lower price compared to DealCloud.

Reasons for switching to MadeMarket

Not purpose built for our line of work and nowhere near the functionality from a CRM perspective.

Brian

Investment Banking, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Senior Banker Review of MadeMarket

Excellent for all the reasons mentioned above. The system was designed for investment banking and it has all the features our firm needs to run a process from lead generation to contacting hundreds of buyers for a deal to closing. I recommend MadeMarket often and appreciate the various parties it has partnered with to create a more robust eco system. I use Pitchbook and Caplinked and will seek to use the services of several of the other partners.

PROS

As a small firm with minimal junior level support, we rely heavily on 3rd party software applications like MadeMarket. The CRM has been designed by investment bankers and is for investment bankers. The features in MadeMarket track the lead generation and deal process which makes it intuitive and easy to use. The Customer support is outstanding - very responsive, very knowledgable and the team has a great attitude. This is a critical part of the overall service and value MadeMarket provides, especially for a small firm which does not have a person dedicated to the application. Sending prepared videos responding to specific questions is highly valued and a very efficient way to communicate answers to questions - often times more effective than reading an article.

CONS

Not any real complaints. Like all robust software programs, there are a lot of features and it is easy to forget how to use the system or access certain aspects of it unless one is using it daily or weekly. The one area that possibly could be improved is the email tracking with contacts in the system. When I receive or send an email and try to invoke the MadeMarket icon to capture the emails, it does not appear to always work. I am sure that it is a user error. Regardless, tracking email correspondence is critical and I am glad MadeMarket has that capability.

Reason for choosing MadeMarket

Had all the features we needed and was fairly priced.

Nathan

Food & Beverages, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Great Product and Top Notch Support Team

It's a great tool, not only for deal management but for forecasting cash flows and sharing / creating reports for management and clients. Overall, it's a wonderful tool for the $$$ spent.

PROS

It's very straightforward. So much that an intern can get into the software and quickly figure out how to use it. We also use MM as a CRM to feed other resources (although we have not integrated any plug-ins or add-ons). Additionally, the support staff at MadeMarket is wonderful. If you need assistance, MM will respond in a timely manner which each service inquiry.

CONS

I can't think of any cons; we've got no complaints.

Vendor Response

Thanks for your support. We endeavor to always go above and beyond when helping our customers maximize their success.

Replied February 2023