--- title: "Madgicx Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Madgicx . Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Madgicx is a good fit for you!" source_url: "https://www.softwareadvice.com/marketing/madgicx-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Marketing Attribution Software](https://www.softwareadvice.com/marketing-attribution/) / [Madgicx](https://www.softwareadvice.com/marketing/madgicx-profile/) / Madgicx Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/marketing/madgicx-profile/) Reviews [Alternatives](https://www.softwareadvice.com/marketing/madgicx-profile/alternatives/) # Madgicx User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 58 ### Secondary ratings - Ease of use: 4.0/5 - Customer support: 4.3/5 - Value for money: 4.2/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 46 reviews (79%) - 4 stars: 2 reviews (3%) - 3 stars: 1 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 9 reviews (16%) ### Most mentioned pros - It provides some interesting data about what works, but you should double check because it will miss some ad copy if you are using ad variations or flexible formats. - The automation is very useful as I tend to run a lot of testing ad sets. - Overall Madgicx has been extremely useful and helpful as a counterpart / enhancement of Meta's Ads Manager. ### Most mentioned cons - AI Bidding is a joke, it always applies the same bids no matter what adset or history, and if you try to turn it off... it doesn't work. - It's now been 2 week in a row the rules don't work, and their tech team is still "reviewing" and does not offer an ETA. - It's the third time in only a few months that I open Ads Manager to find that Madgicx did not activate my campaigns. ## Madgicx customer reviews Showing reviews 1-25 of 58 (page 1). ### Excellent tool - Overall rating: 5/5 - Reviewer: Burim K. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Perfect customer care and easy to use. Tons of tutorials. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AI used for targeting audiences, eRFID, also very useful tool is that it shows to you the best performing ads from your past #### Cons Dynamic ads, it seems that is not working right now #### Vendor response Thank you so much, Burim! We're delighted to hear about your experience with our platform and team. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. Replied March 2024 --- ### Madgicx = Print Money - Overall rating: 5/5 - Reviewer: Micaela B. - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered My experience with Madgicx and his great team is the best. I start my days looking forward to see my statistics panel and I check my personalized report every day with my coffee while I'm resting. Everything here works automatically. I haven't seen any other tool (or person) that can give you the quality of reporting and "autopilot" that Madgicx provides. When writing this review, I can only select up to 5 stars... But if I could I would put 1 million and infinity... I feel very happy (and I say happy, I feel HAPPY with Madgicx) this is not a way to say "I'm happy or I like it". Actually every time I ask for help or join my panel or launch new ads, I feel very happy and excited, I know that every day will be a great start and something even better will come. But don't believe me... Try it yourself and start today. You have nothing to lose, NOTHING to lose. And you have everything to WIN. My feedback is to congratulate Madgicx and all his team, because they are great people, enthusiastic and with a strong purpose of making their clients successful. So, if you really want to be successful, if you really want your business to flow abundantly and generate sales while you sleep, then you can do it like me. Start your test, launch your first ads (check out the FREE course and all their explanatory videos, even if you are new to this or an expert, I trust you will learn the step-by-step with accuracy). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I want to clarify something. Madgicx is a software that is correct and is the best I have seen (even when I work with many digital tools and always choose the bots and AI, this tool is unique in every way). But Madgicx is much more than software. Madgicx is a team of expert ads specialists, who have only one purpose: to bring you success. If you don't know how to make ads, if you are an expert in creating ads but want to improve your ROAS, if you have a business and want to grow, if you are a big company and want to delegate to a tool of excellence... And in short: If there is something you offer that if you would increase your sales and make more money, your life would be transformed... Then you need to implement Madgicx. This tool will do everything for you, even its support team are experts on demand and they will know how to boost you in every way. I feel VERY accompanied by them, because I can ask all kinds of questions (from the most basic to the craziest ideas) and they always answer you with quality, speed and, above all, in a personalized way. I met Madgicx, started the free trial and before the end of the trial I was 100% convinced that I wanted to stay here. So, before the end of the trial, I already bought my package and since then, all that happened in my business was to earn more and more money. Great return on investment, right? The results are immediate, I started using Madgicx for free and it already generated sales and improved everything in 3 days! #### Cons It's the most powerful thing on the planet, nothing to change (I was even surprised that 3 days after I registered, they already created new updates, they are very fast and they launch great things to improve your whole business always). The software is the most intuitive and easy to use. In my personal experience I didn't know anything about ads, but Madgicx does everything for me and my team. Having Artificial Intelligence (AI) is great and it really works. With Madgicx you have a quick overview of what's going on in your business, you get personalized reports to your email at the time you want, the support chat is easy to use and the team is the best team on the planet. Here you can count on tools that I haven't seen anywhere else, like the option to see which copy or creative works best and create new successful combinations, the possibility of automations that make your ads work better and better while you're sleeping #### Reasons for choosing Madgicx Try it yourself now... Then, come back to this page and leave your review. What I always think about the reviews is that you can read many reviews from other people who are having success with Madgicx, but if YOU don't take action and if YOU don't try it and if YOU don't take that first step (FOR YOU and for your business and YOUR SUCCESS...) then nothing will change for you... But, if you take the first step (and I don't want you to believe me, I invite you to live it), then you will be opening yourself to thousands of opportunities for success. #### Vendor response Thank you so much for these heartwarming words, Micaela! We're delighted to hear about your experience with our platform and team. Thank you for writing this detailed review and recommending Madgicx. We pride ourselves in our team's professionalism and dedication to our customers. Your success is our success! We're happy we could help and hope you keep experiencing something even better every day :) Replied March 2024 --- ### SCAMMERS. STAY AWAY FROM THIS COMPANY BEFORE THEY STEAL YOUR MONEY - Overall rating: 1/5 - Reviewer: RYAN H. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used monthly for free trial - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered HORRIBLE. STAY FAR AWAY FROM THIS COMPANY #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros NOTHING. BEWARE OF SCAMMER. This is absolutely the most fraudulent company I’ve ever encountered. They’re nothing but a pack of scammers and thieves! I purchased a program report once, and I couldn’t even log in after paying for it. Fast forward a year, and out of nowhere, they charged my card $180 for absolutely nothing—just because I tried logging into the platform for the service I originally bought! They’re deceitful crooks who will charge you for random things if they have your card information. BEWARE of these scammers. DO NOT sign up for their services or give them any payment details. I’ll be reporting them everywhere to make sure they can’t steal from anyone else! Stay away at all costs! #### Cons BUNCH OF THIEVES TRYING TO SCAM PEOPLE FOR MONEY WITHOUT PROVIDING SERVICE #### Vendor response Dear Ryan, Thank you for bringing this to our attention. Let us clarify the situation: The $180 charge occurred when a free trial converted to a subscription on one of your accounts. This was not intentional fraud - it stemmed from confusion between your multiple accounts when you attempted to access your original lifetime deal. We understand your frustration and have authorized a full refund, which remains available. Our platform operates on a clear trial-to-subscription model with advance notifications, and subscriptions can be canceled anytime through account settings. If you'd like to process your refund or need help accessing your original purchase, please contact our support team. We're committed to resolving this to your satisfaction. Best regards, The Madgicx Team Replied February 2025 --- ### Why I love madgicx - From a complete novice - Overall rating: 5/5 - Reviewer: Ingo F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I recently began to help my wife with her digital marketing business. She markets, mostly, for e-commerce businesses. Up until a few weeks ago I knew very little about Facebook ads. Once they have set up the initial copy and creatives, I create new audience based campaigns and ad sets. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The dashboard showing a specific an account's overall performance. The Creative studio showing us which add creatives and copy performed the best - we've had a few surprises... and it helps to guide our creative thinking for future ad campaigns. The automation tactics are awesome! It saves so much time in optimising advertising spend. #### Cons It seems as if you still have to create brand new ads in Facebook ads manager - Creating a campaign and uploading new creatives and copy. I would like to be able to do this in Madgicx as well (Unless that functionality already exists and I just don't know about it). Also, the basic workings of the automation tactics makes it seem relatively easy to use, but once you try to set it up it can be a bit confusing and tricky to set up. However, It could be because of my lack of experience with this product function and the fact that you need to have a good understanding of the specific ad account's metrics. I'm sure that I will get the hang of it soon! #### Reasons for choosing Madgicx From what I've read about in reviews about these type of products, Madgicx, although mostly designed for Facebook ads, was the most effective in creating, analysing and then scaling Facebook ad campaigns to be as profitable as possible. This is ideal for us since our clients are small to medium sized businesses with relatively low marketing/ad-buying budgets and we need a product that can help them get the most bang for their bucks! #### Vendor response Thank you so much, Ingo! We're delighted to hear about your experience with our platform. Thank you for writing this detailed review and recommending Madgicx. We now have a tool that allows you to create new ads inside Madgicx, as requested ;) We also created new automation templates you can use to ease the process for our customers :) We're happy we could help and wish you continued success. Replied March 2024 --- ### Makes life easy - Overall rating: 5/5 - Reviewer: Norman H. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used other for less than 6 months - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It solved my problem of which target audience to start targeting. And which creative worked best. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the audiences and how easy it is to set them up. The creative insights are enlightening. #### Cons Nothing . It works perfectly . Take a long time to load . #### Vendor response Thank you so much, Norman! We're delighted to hear about your experience with our platform. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. Replied March 2024 --- ### Do not purchase! - Overall rating: 1/5 - Reviewer: Rafael x. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used monthly for free trial - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered They have broke the EU laws regarding the communication with customer and informing customer about the end of trial. No email was sent after extension. Day after the trail ended (ihave stopped using the tool during the trial) I was charged $800! Very difficult communication and they have stopped replying in chat! #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I was doing tests on the platform. I cant tell much about it besideds they broke GDPR and DSA EU laws. #### Cons Beware! They have extended my trial but forgot to tell me how they calculate 7 days of extension. Also they forgot to inform me over email that the trial is ending and they have charged me $800. I have contacted them and they have ingored the communication. It can be done olny via chat - no email. #### Vendor response Dear Rafael, Thank you for sharing your feedback. We want to clarify a key point about the trial notifications. While you received an email reminder during your initial standard trial period (which you acknowledged in the chat), the second trial period was a custom extension granted upon your specific request. As this was a manual extension, it did not trigger our automated email system. Throughout both trial periods, the remaining days were visible via our dashboard widget. Regarding the charges, our system shows that 31 ad accounts were connected during your trial period. We maintain transparency about our pricing structure, with clear information about per-account costs available in our platform. Our support team has reviewed your case thoroughly, and as previously offered, we'd be happy to provide you with platform credits or complimentary access to our AI Ad Generator as a gesture of goodwill. Our team remains available to discuss how we can best support your advertising needs. Replied December 2024 --- ### Useless frankly - Overall rating: 1/5 - Reviewer: Olivier Z. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Quite useless. You can do everything it does with Midjourney and facebook auto rules. Doesn't provide any value. Slow customer service. #### Reasons for switching to Madgicx Better tracking, pricing and visibility... #### Vendor response Dear Olivier, Thank you for taking the time to share your feedback. We're sorry to hear that our platform didn't meet your expectations and that you found our services redundant with other tools you're using. While we respect that different tools work better for different users, our platform offers features beyond basic auto rules and creative generation, including comprehensive analytics and AI-driven optimization capabilities that complement Meta advertising tools. We acknowledge there was a delay in our response to your refund request, for which we apologize. We're always working to improve our services and response times. If you'd like to discuss specific features you found lacking or share suggestions for improvement, please reach out to our support team. Best regards, The Madgicx Team Replied January 2025 --- ### A Disappointing Experience with Madgicx.. WOREST MARKETING PLATFORM EVER - Overall rating: 1/5 - Reviewer: Haitham M. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered In conclusion, my experience with Madgicx was deeply disappointing. The platform failed to deliver on its promises, and the customer support was inadequate. I would strongly advise anyone considering using this platform to think twice. There are other platforms out there that offer better functionality and superior customer support. Save your time, money, and frustration and look elsewhere. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing that i liked actually, because i could not launch a single campaign without technical issues!!! #### Cons I am writing this review to share my unfortunate experience with Madgicx, a platform that I had high hopes for, but that ultimately failed to deliver on its promises.From the outset, I was met with a series of technical issues that severely hindered my ability to use the platform effectively. Despite my best efforts to work with the Madgicx support team to resolve these issues, I was met with a lack of urgency and a seeming inability to provide effective solutions.The first issue I encountered was with the Google Ads account connection, which was eventually resolved, but not without significant time and effort on my part. However, other issues persisted, including problems with catalog availability and Canvas Ads. Despite numerous attempts to rectify these issues, they remained unresolved, causing significant disruption to my business operations.Furthermore, the platform failed to accurately reflect my Facebook Ads account, with many of my ads and campaigns not appearing in Madgicx. The support team's explanation for this was unsatisfactory, suggesting that the platform could only pull assets that had already spent money on Facebook. This is a significant limitation that was not made clear to me when I signed up for the service. #### Vendor response Dear Haitham, thank you for your feedback. We are very sorry to hear that this was your experience with Madgicx. We strive to solve all technical issues for our customers and ensure they know we care about them and what they have to say. It is unfortunate to hear that it was not so in your case. We investigated the technical issues you encountered and worked on them to improve the functionality and our technical support processes. We wish you all the best. Replied March 2024 --- ### We use it to set up rules for Meta Ads .. and it sometimes works - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 5/5 #### Pros You can set up very intricate and detailed rules for campaign management, and a lot of features for any use case. #### Cons I have run into issues multiple times when some rules fire when not needed and vice versa. Some good-performing ad sets get paused and bad ones unpaused. It could be I am doing something wrong but either way, not my favorite product #### Vendor response Thank you for the positive and constructive feedback. We're sorry to hear that you encountered issues with our automated rules. We would love to help you solve them. Please contact us via support@madgicx.com or the live chat in our app. Replied March 2024 --- ### Good product - Overall rating: 5/5 - Reviewer: Vlad C. - Verified reviewer: Yes - Industry: Online Media - Company size: 2-10 employees - Product usage: Used other for less than 6 months - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered It is easier to optimise big accounts, definetly a time saver. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great for optimizing existing campaigns., very insightful. #### Cons Takes a bit to get used to and understand it but once you do, it is all great from there #### Vendor response Thank you so much, Vlad! We're delighted to hear about your experience with our platform. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. Replied March 2024 --- ### Even for small start-ups - Overall rating: 5/5 - Reviewer: Alex v. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered A really exciting new way for me as a small business owner to master the art of scaling. I love it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Scaling FB ads is an art in itself. And you can do all the online marketing courses you want but you need to be a pro or you need to hire an ad agency if you really want to scale. That's why this tool is the answer to all my questions. It gives me pro insights and tools without having to do all the work myself. It's just baffling what this thing can for you. #### Cons You do need to deep dive into the app itself to really make it work. The support team is there to help you but you do need to invest the time. For me, it's a no-brainer. It was either this or hiring an agency. But it will take time before I can get the very best out of this app. #### Vendor response Thank you so much, Alex! We're delighted to hear about your experience with our platform and team. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. Replied March 2024 --- ### Really useful - Overall rating: 4/5 - Reviewer: Michael R. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love it - I am involved in several businesses and all now use Madgicx. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I liked the ability to quickly turn posts in to campaigns and the ability to target these in smart ways #### Cons I think a few more tutorials would have helped me get more out of this faster #### Reasons for choosing Madgicx Easy of campaign set up #### Vendor response Thank you so much, Michael! We're delighted to hear about your experience with our platform. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. Replied March 2024 --- ### Best for Scaling - Overall rating: 5/5 - Reviewer: Omar R. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Perfect loving it and very excited #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The scaling is unlimited im excited and satisfied to throw my budget into madgicx campaigns #### Cons the understanding at the start of using madgicx is bit complex but they help a lot #### Vendor response Thank you so much, Omar! We're delighted to hear about your experience with our platform and team. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. Replied March 2024 --- ### Happy with your product! - Overall rating: 4/5 - Reviewer: Abdullatif N. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I'm digital marketer from Uzbekistan, working with lead-gen website for Real Estate company in Tashkent. Started using MadgicX last couple months and happy with its features and ease of use. MadgicX utility helps me sleep tight while my ads work. It saves my precious time, when I create campaigns and optimize. Automation for advertising campaigns are working with a bang! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Effectiveness, opportunities and organized targeting strategies. #### Cons Can't find more time to learn all features to your product :( #### Reasons for choosing Madgicx Didn't have alternatives #### Vendor response Thank you so much, Abdullatif! We're delighted to hear about your experience with our platform. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. Replied March 2024 --- ### Facebook ads software - Overall rating: 5/5 - Reviewer: Raviv R. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. With the software, we are able to bring in house our Facebook ads management which can lead to better results #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is helping us so much to launch effective Facebook campaigns. it has super useful analytical tools to optimize for better performance. Plus they have great customer support #### Cons It requires some time to get familiar with all the options within the software. and basic knowledge to get started. #### Vendor response Thank you so much, Raviv! We're delighted to hear about your experience with our platform and team. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. Replied March 2024 --- ### Amazing support & SAAS - Overall rating: 5/5 - Reviewer: Jesica N. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered Just recently sign up, but so far I am happy and satisfied with my experience. Looking forward for Madgicx to help me grow my business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The automation features and the people behind Madgicx. They are very engaging and will really help you with your journey from launching to scaling. #### Cons Limited to modify creatives. Creating new audience interests, but they just launched the beta feature so it's now good. #### Vendor response Thank you so much, Jesica! We're delighted to hear about your experience with our platform and team. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. Replied March 2024 --- ### Do you believe in Madgicx? I do! - Overall rating: 5/5 - Reviewer: Ben-David I. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Madgicx is the holy grail of performance SAS. They really took it to the next level. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favorite feature of madgicx has to be the audiences creation tool, I've gotten my best results from the Madgicx generated audiences. Also, the rules have been a game changer for our ROAS goals. #### Cons I would love it if Madgicx integrated with Snapchat and Tiktok ads! #### Vendor response Thank you so much, Ben! We're delighted to hear about your experience with our platform. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. Replied March 2024 --- ### Highly Reccomend - Overall rating: 5/5 - Reviewer: Dane S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered Very powerful system and top class customer support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This takes data analytics to another level and allows you to implement strategies effortlessly. #### Cons Overwhelming at the start but is really intuitive the more you learn the platform #### Vendor response Thank you so much, Dane! We're delighted to hear about your experience with our platform and team. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. Replied March 2024 --- ### Good software and support! - Overall rating: 5/5 - Reviewer: Siva r. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Fantastic! I think the team is a good one and their support is good and they are really helpful! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the features of the software and its something of a novelty.. running FB Ads now with the help of this AI software. #### Cons I think it may seem complex and overwhelming but you need to get on a call with them and also there are walk through videos. You need to watch it. #### Vendor response Thank you so much, Siva! We're delighted to hear about your experience with our platform and team. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. Replied March 2024 --- ### It simply does not work - Overall rating: 1/5 - Reviewer: Pedro F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. . Rules only get triggered if the wind blows a certain way. It's the third time in only a few months that I open Ads Manager to find that Madgicx did not activate my campaigns. It's now been 2 week in a row the rules don't work, and their tech team is still "reviewing" and does not offer an ETA. 2. AI Bidding is a joke, it always applies the same bids no matter what adset or history, and if you try to turn it off... it doesn't work. You're stuck with those bids forever. 3. FAKE AI: Their "AI Marketer" does not understand English. It's supposed to flag negative comments, however the only comments it flags as negative are... customers praising the service they received. The customer support says it flags them because there is a link in the comment... so is this "AI"?? 4. The customer support is just appalling. No support at all, very weak knowledge of their own product, consistently give the wrong information. I can confidently say that Madgicx has costed my business more in lost revenue than what their subscription is worth. STAY AWAY. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros AI Copy insights and in general the asset insights are a good feature, when it works. It provides some interesting data about what works, but you should double check because it will miss some ad copy if you are using ad variations or flexible formats. #### Cons Their tech is very unreliable. Automated rules will not run on schedule, or sometimes not even run at all, and there is no warning or retries. It's is very dangerous and the single reason why i do not recommend Madgicx at all, to anyone. Their customer support is absent, unhelpful, and make mostly of bots and automated responses. #### Reasons for switching to Madgicx Mostly due to lower cost of Madgicx - which i quickly regretted. --- ### Unauthorized Payment Taken – Refund Requested - Overall rating: 1/5 - Reviewer: Sabri K. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I don't like the customer support this company provides. #### Cons I recently noticed that Madgcix charged me without my consent, even though I did not authorize the payment. My invoice number is [sensitive content hidden], and I have reached out to request a refund. This kind of practice is unacceptable, and I expect a prompt resolution. I urge others to be cautious when dealing with this company. I hope they take responsibility and process my refund as soon as possible. --- ### Not working with shopify and Expensive - Overall rating: 1/5 - Reviewer: Fatou S. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Shopify integration is not working since 2 months The app is showing 0 new customers , can’t estimate LTV or CAC properly, and is showing a very poor ROAS But the support team is trying to convince me that appart from that everything else is « fine » with the app They say it’s a issue from Shopify and it has been into resolution since more than a month For an App that is costing that much money I would’ve expect more reliability Plus they refuse to reimburse my subscription whilst I no longer can’t use this app #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The recommendation on which ad is generating more revenue #### Cons The Shopify integration is not working The fact that they are very swift to take your money but very slow to solve issues The AI feature to design ads is very bad #### Vendor response Dear Fatou, Thank you for your feedback regarding the Shopify integration issue. We sincerely apologize for the inconvenience caused. We’re pleased to inform you that the issue was resolved on March 26, 2025. Kindly check from your end and let us know if everything is working as expected. If you still face any issues, please reach out—we’re committed to ensuring a seamless experience. We understand the impact this had on your reporting and deeply regret the delay. Moving forward, we’ll work to improve communication and resolve such matters faster. Thank you for your patience and valuable feedback. Let us know if we can assist further. Sincerely, The Madgicx Team Replied April 2025 --- ### Work Smarter not Harder - Overall rating: 5/5 - Reviewer: Andrew B. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered I have been using it to manage my FB ads campaigns - it helped me scale right out of the box which is crazy because I tripled my roas within 1 month!! The tool i need to scale and succeed in FB ads #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros OK so, the first thing is the User Experience - they hit the nail on the head. I guess when these guys said they were an 8 figure-revenue-generating ad agency prior to building madgicx, they weren't lying! Madgicx single-handedly has built all the tools you need to succeed at facebook ads. 1. Audience creation - hitting all areas of your sales funnel 2. Automation - autopilot to help you sleep well at night without getting scared you will blow your budget! 3. Creative clusters - a new way to view your best creatives and ad copy 4. Mass creation - I can create 5 campaigns in less than 5 minutes these tools were created with such detail that it shows the people behind it have successfully scaled FB campaigns MULTIPLE TIMES. #### Cons if I had to be really honest? there is nothing I dislike about madgicx. The one thing I would change is to have better FAQ's to be able to self troubleshoot any issues or misunderstandings one may have about the platform (such as how the core audiences and LLA's are created) #### Reasons for choosing Madgicx It's created by a team of people who actually know a lot about media buying so it's not some bullsh** product that promises to deliver and then doesn't. MADGICX GAVE ME RESULTS #### Reasons for switching to Madgicx Madgicx seemed to better at giving me results - and it is #### Vendor response Thank you Andrew! We hope we can keep helping you scale Gagliardi.eu for many more years to come! Replied August 2019 --- ### Terrible Company that keep taking your money even when offering no services - Overall rating: 1/5 - Reviewer: Omar J. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used other for less than 6 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered We informed them in early may that our business manager was restricted from managing ads, due to the disruption in our business to try to find workarounds to this no one cancelled the subscription until we got charged $147 again at the end of may. then yesterday (3 june) i sent them a message asking for a refund seeing as how no one logged in since early may we did not use their service for over a month. I clicked the cancel button and guess what happened, i see a charge for another $147 leave my company account. Imagine they charged a full month for me unsubacrobing 3 days into june after i told them the issues we were having which (im sure totally coincidentally) start3d right after we connected their software to our ad accounts. Stick to wordstream, they are honest at least. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing. a few days after connecting this software our business manager was restricted from managing ad accounts after 10+ years of no issues and we communicated this to their team however they continued to charge us. #### Cons No support all the support staff are based in some third party country they appear to think small print in contracts supercedes moral values when it comes to ripping off their customers. #### Reasons for switching to Madgicx I wrongly thought this was better. its not, the service is the worst i have seen in my 15 years in digital. #### Vendor response Thank you for the feedback, Omar. We are sorry this was your experience with Madgicx. It is unfortunate that your Business Manager was restricted, and you shouldn't have been charged by us when you could not use the app. We learned from this case and improved our processes. We know that our team later refunded you and canceled your subscription. We hope this concludes it. We wish you all the best. Replied March 2024 --- ### A performance tool you've been looking for - Overall rating: 5/5 - Reviewer: Adam Jakub M. - Verified reviewer: Yes - Industry: Furniture - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered At the time of writing the review we've been using Madgicx for 3-4 days and just using the AI audiences & some basic automation we've managed to get ROAS 9.0 and higher (earlier it was mostly 2.5 / 3). It's a nice change of pace and we're happy to explore more benefits. They have a nice Customer Service & Intercom chat, so you can always ask for help. We've had some onboarding sessions with [SENSITIVE CONTENT HIDDEN] and he was really helpful. Thanks for your support, [SENSITIVE CONTENT HIDDEN]! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Running a successful FB Ads campaign is never easy, especially for an e-commerce. We've been looking for a tool that helps us understand our audiences better, which Ads bring the most ROAS, where should we invest more money and when not to, to avoid "burning the budget". Doing it manually was exhausting, but thanks to Madgicx we were able to save a lot of valuable time and get answers we were looking for. Now we can spend more time on other marketing channels and be sure that FB will mostly run itself. #### Cons You have to get used to it - the dashboard, the Ad Launcher, the Insights, the automation techniques - how Madgicx works. After 2-3 days the tool becomes more transparent, so you will feel more confident about using it. #### Vendor response Thank you so much, Adam! We're delighted to hear about your experience with our platform and team. Thank you for writing this review and recommending Madgicx. We're happy we could help and wish you continued success. Replied March 2024 ## More reviews [Next reviews](https://www.softwareadvice.com/marketing/madgicx-profile/reviews/?page=2) --- Madgicx Reviews, Pros and Cons - 2026 Software Advice