Madgicx vs Salesforce Sales Cloud

Madgicx has 48 reviews and a rating of 4.88 / 5 stars vs Salesforce Sales Cloud which has 17320 reviews and a rating of 4.38 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.88 / 5 (48)
4.38 / 5 (17320)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
June 24, 2022
September 29, 2022
Pros/Cons
  • Pros

  • The Creative studio showing us which add creatives and copy performed the best - we've had a few surprises... and it helps to guide our creative thinking for future ad campaigns.
  • There was a definite learning curve but with help from a Madgicx customer success team, we were able to identify a strategy to improve the performance of my FB ads.
  • Cons

  • Also, the basic workings of the automation tactics makes it seem relatively easy to use, but once you try to set it up it can be a bit confusing and tricky to set up.
  • I had difficult time setting up the software. Initially, automation worked against me because I was not using it right.
  • Pros

  • Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.
  • Salesforce is the best customer relationship management tool in the market right now. The best thing I like about this software is the features.
  • Cons

  • It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.
  • There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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