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Madtrix

Madtrix

RATING:

4.5

(2)
Overview
Reviews

About Madtrix

Madtrix is an easy-to-use AI analytics tool for non-technical users to get answers immediately to their data questions. Users get what they measure and focus on driving revenue growth with solid metrics instead of gathering partial data and preparing reports. Everybody has access to all relevant data. It provides instant answers to data questions and AI gives answers to the questions users didn’t think about asking.

Madtrix Pricing

Our plans are billed annually.

Starting price: 

€299.00 per year

Free trial: 

Available

Free version: 

Not Available

Search all your data like your favorite search engine to find instant answers
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Madtrix Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

3

Most Helpful Reviews for Madtrix

2 Reviews

Sophie

Marketing and Advertising, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2020

Customer Service Exceptional!

PROS

The customer service is exceptional! They are highly engaged and willing to help and improve their platform whenever we come up with ideas.

CONS

It's a relatively new company, and therefore a lot of features were not built yet when I asked about them. However they take on all critiques to improve the platform and everything is always possible!

Reason for choosing Madtrix

Madtrix has friendly service and a direct connection to AdForm.

Reasons for switching to Madtrix

NinjaCat doesn't have a direct connection to AdForm.

Vendor Response

Thank you for the review and kind words, Sophie. We are really glad that you value our customer service as the most important stakeholders for us are you, our users. As you wrote, we are constantly looking to improve our product and services. I'm going to share your view with our tech-team and we'll continue to implement features to satisfy (and surprise) our customers. We appreciate your cooperation, ideas, and feedback tremendously - thank you!

Replied March 2020

Tolga

Marketing and Advertising, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2020

Good, but not perfect

PROS

Customer support and communication with the Madtrix team is really good.

CONS

We still don't have the full features we want. Also the UI can be improved as well.

Vendor Response

Thank you for the review, Tolga! It is a great help for us as we want to constantly develop our service and product for our users. We appreciate your heartwarming words regarding our customer interactions. Your feedback and cooperation have been top-notch and we value it *a lot*. Thank you for that on our behalf!

Replied March 2020