Mailchimp vs OptiMonk

Mailchimp has 14197 reviews and a rating of 4.48 / 5 vs OptiMonk which has 18 reviews and a rating of 4.89 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.48 / 5 (14,197)

4.89 / 5 (18)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

June 28, 2021

November 9, 2020

Pros/Cons

  • Pros

  • I like the price, It is very cheap. It is functional and easy to use.

  • this makes my job so much easier! great easy to use and very user friendly

  • Cons

  • New interface is good but not as attractive as the previous release.

  • My only con would be some of the setup was not as straight forward as expected but once the setup is complete the product works great.

  • Pros

  • Targeting and design options, and the first-class support.

  • The possibility to capture Messenger subscribers is beyond imagination! Amazing tool

  • Cons

  • Pricing model based on pageviews can make the tool expensive, specially when you have campaigns. The pricing is calculated with the entire pageviews of the entire site.

  • The only thing I’m missing is the built-in​ embedded forms function. That would be reaaallly astounding 😀

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos