Overall, our experience had been great for 2 reasons.....1) Excellent Support. 2) We got good results and leads from their bulk email software. The main obstacle that always prevented us from venturing out into cold email marketing was domain reputation. I’ve read that if we run cold email campaigns our domain will most likely get blacklisted and penalized. We needed a company to not only enable us deploy cold emails safely but help us understand HOW and WHY it works.

Overall campaign performance is excellent considering the limitations on what cold email marketing can do. Best bang for buck purchase we have made this year. Also, I like the option of purchasing data.

I wish their email list segmenter was a bit more versatile and easier to use. Took a while to get used to. I also wish they had more API integration options to tie into other softwares we are using.

Overall, it gets the job done.

Whenever I need help or assistance they're always an email away. The response time is usually within an hour. They help me with emails, templates, and creating different lists.

The platform (UI) can be more friendlier and easier to manage. Example to auto separate the open/click emails from the starter emails. However, for a management fee, they will do the leg work for you.

We spent about $600 testing this and it was a complete disaster. Stay away if you can or prepare to suffer.

You can upload any list you want if you are into spamming. - Don't do it.

Feature description before ordering makes this tool look like it is a pretty good deal. However, when you start trying to use it that you start noticing that it is essentially a fairly crappy tool probably put together like a combined patch of scripts. The menu is completely irrational breaks all UX basic standards, the basic features are lacking, do not expect this to be a powerful email tool, you will notice if you sign up for a plan that even the signup process is absolutely horrendous. Terrible support, essentially after you signup you may get ticket support and get some answers but if you start digging into more problems like where are my invoices and charges then you are out of luck. It is almost like they do not want you to notice that they are charging you.

I am absolutely delighted to be able to share my experience with Mail Click Convert. At first, I was wary about using a third-party email platform as a component of our marketing strategy, having relied on our own in-house servers for quite a long time. But after interacting with the Mail Click Convert team, particularly [sensitive content hidden], my doubts and hesitation soon dissipated.[sensitive content hidden] at Mail Click Convert from the very start showed that they were a team that could be trusted to help us move forward. [sensitive content hidden] is an indispensable part of the Mail Click Convert support team and provided our [sensitive content hidden] with top-notch communications from the start. Her great comprehension of the platform, and her skill set for answering questions and resolving problems with incredible swiftness were incredibly beneficial. Although we are new to working with Mail Click Convert. I would definitely recommend Mail Click Convert to anyone who is looking for a premium bulk email campaign service provider. It doesn't matter what your business type is, Mail Click Convert has the skills and resources to support you. We look forward to developing a stronger bond with them and look forward to achieving even greater results in the future.

There planform is easy to navigate and utilize. Provides superior customer support and willing to assist in any way to resolve and/or educate you to streamline the use of their system.

We have not utilized there services long enough to make a negative comment at this time.

In September 2019, we decided to go with MailClickConvert as secondary email service. We utilize the service as a prospecting tool – allowing us to market to prospects quicker than with other email services like Constant Contact, etc. Recently, I had an issue with a list I was trying to upload into the system to complete sending a new email campaign. [SENSITIVE CONTENT HIDDEN], our recently assigned Client Success Executive, was able to diagnose and solve the issue with the .csv file. Without her involvement, the email portion of this campaign would most definitely been delayed by days. Her intervention and resolution was a “clutch” move. This is an example of the service that I don’t get even from a CRM service that’s more expensive. As a fairly new client, this is the type of service that keeps small business clients, like me, happy. Thanks [SENSITIVE CONTENT HIDDEN] – nice work!

I wanted MCC to be a second email tool in my arsenal. My CRM tool is so strict that using it almost evokes fear of being blacklisted. With MailClickConvert, we are able to go-to-market with a marketing message faster and with a bit more flexibility than with the existing integrated CRM tool.

only thing I think could be improved is the ability to select and send to multiple csv files. Currently, the system makes you combine the csv files or develop an entirely new campaign. It’s minor, but it could be made more efficient. One other area that could be improved is the availability of html templates – to make it easier, faster to develop and launch an email campaign.